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SOWELL COLLECTION Hôtel du Roi & SPA

5.0 star property
VIP Access

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Photo gallery for SOWELL COLLECTION Hôtel du Roi & SPA

Exterior
Reception
Exterior
Minibar, in-room safe, soundproofing, iron/ironing board
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Spa
  • Pool
  • 24/7 front desk

Explore the area

Map
2 Bis Rue des Calquières, Carcassonne, 11000
  • Historic Fortified City of Carcassonne
    ‪8 min walk‬
  • Château Comtal
    ‪12 min walk‬
  • Aude Gate
    ‪12 min walk‬
  • Carcassonne (CCF-Pays Cathare)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Twin Room

Minibar, in-room safe, soundproofing, iron/ironing board

Classic Twin Room

  • 27 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Double Room, 1 King Bed

Minibar, in-room safe, soundproofing, iron/ironing board

Classic Double Room, 1 King Bed

  • 27 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed, Terrace

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double Room, 1 King Bed, Terrace

  • 24 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds, Terrace

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double Room, 2 Double Beds, Terrace

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room, 1 Queen Bed, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Superior Double Room, 1 Queen Bed, City View

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double Room, 2 Double Beds

Minibar, in-room safe, soundproofing, iron/ironing board

Classic Double Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Twin Room, 2 Single Beds, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Twin Room, 2 Single Beds, Terrace, City View

  • 27 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Suite, 1 King Bed, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite, 1 King Bed, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Junior Suite, 2 Double Beds, City View

  • 31 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Panoramic Suite, 1 King Bed, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Panoramic Suite, 1 King Bed, Terrace, City View

  • 31 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 1 Queen Bed, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room, 1 Queen Bed, Terrace, City View

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Double Room, 1 King Bed, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room, 1 King Bed, Terrace, City View

  • 27 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Double Beds, Terrace, City View

Minibar, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room, 2 Double Beds, Terrace, City View

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
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About this property

SOWELL COLLECTION Hôtel du Roi & SPA

Luxury hotel with full-service spa and sauna
A full-service spa, an indoor pool and a restaurant are available at this hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and self parking.
SOWELL COLLECTION Hôtel du Roi & SPA offers 88 air-conditioned accommodations with minibars and a safe. 80-cm flat-screen televisions come with digital channels.

Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries. This Carcassonne hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a sauna.
Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at SOWELL COLLECTION Hôtel du Roi & SPA. During your stay, you're just a quick walk from Old Bridge. You'll find features such as free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, aromatherapy or facials at the spa
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a sauna
  • Steps from Old Bridge and Raymond Chesa Leisure Park
  • Pets welcome for a fee (restrictions apply)
SOWELL COLLECTION Hôtel du Roi & SPA offers its guests a full-service spa, an indoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and meeting rooms. A terrace, tour/ticket assistance, and a garden are also featured at the luxury SOWELL COLLECTION Hôtel du Roi & SPA. For a fee, parking is available.

Smoking is allowed in designated areas at this 5-star Carcassonne hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
LA TABLE DU ROI – This brasserie only serves dinner. Reservations are required.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Parking on site (EUR 15 per night)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • LA TABLE DU ROI

Things to do

  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Free cot
  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Facials
  • Hot tub
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 80-cm flat-screen TV with digital channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: EUR 40
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: EUR 40

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.
  • Destination fee: EUR0.42 per person, per night. This fee does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Self-parking fee: EUR 15 per night
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 40 (subject to availability)
  • Late check-out fee: EUR 40 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel du Roi by Sowell
Hôtel du Roi Spa by Sowell
Sowell Collection Du Roi & Spa
SOWELL COLLECTION Hôtel du Roi SPA
SOWELL COLLECTION Hôtel du Roi & SPA Hotel
SOWELL COLLECTION Hôtel du Roi & SPA Carcassonne
SOWELL COLLECTION Hôtel du Roi & SPA Hotel Carcassonne

SOWELL COLLECTION Hôtel du Roi & SPA Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 240 out of 397 reviews
Rating 8 - Good. 82 out of 397 reviews
Rating 6 - Okay. 39 out of 397 reviews
Rating 4 - Poor. 21 out of 397 reviews
Rating 2 - Terrible. 15 out of 397 reviews

9.2/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Stayed 5 nights in Nov 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Coffee and castles
Such lovely, friendly and helpful staff in all areas of the hotel, we had a most relaxing time and the view from the rooms balcony was spectacular
Stayed 3 nights in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, property conditions & facilities, room comfort
Poor Restaurant management
The hotel was excellent however the restaurant not so good. On our first night of two the manager tried to charge us for four extra drinks and if I hadn’t pointed this out we would have been charged. In the second night we booked into the restaurant and were told that out of an already sparse choice, two were unavailable. This was put down to it being a new menu. We left and ate in town
Stayed 2 nights in Nov 2024

4/10 Poor

Elodie

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at this hotel. The room was an upgrade so we had a balcony and wonderful of the old city of Carcassonne. The bedroom had a huge open plan bathroom with large, round bath. We used the swimming pool, which is indoors and very nice for a quick dip. The breakfast was lovely!
Stayed 2 nights in Oct 2024

8/10 Good

Dick

Liked: Property conditions & facilities, room comfort
Great view
We had a nice balcony room on the third floor with a great view of La Cité and the Pont Vieux. The balcony had not been very well cleaned or swept though which is the sort of detail that a hotel of this quality should get right. The same goes for some of the crockery at breakfast. They need to check on the dishwashing because some plates were not properly clean.
Stayed 1 night in Oct 2024

8/10 Good

Anna

Stayed 3 nights in Sep 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

4/10 Poor

Alison

Liked: Room comfort
Not pet friendly at all
If you are travelling with a pet, this hotel is Not dog friendly Your dog is not allowed in any areas apart from the room This meant that we also could not use any of the other areas We had to eat all meals away from the hotel despite the fact it was listed as dog friendly We also paid an additional 40 euros for our dog to stay We fully appreciate that people do not want pets nearby when they are eating but this hotel should make an effort to provide for pet owners Not interested when we complained We had a superior room with balcony The balcony was filthy The toilet seat was hanging off and the room was smelly The tv was faulty Would not return again
Stayed 2 nights in Oct 2024

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities
Best shower in France!
Stayed 1 night in Oct 2024

8/10 Good

Roger

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pluses: very courteous staff, beautiful views of the Medieval City, convenient for that and for dining, very clean overall, good sized rooms, pleasant gardens. Minuses: pool is very small and only opens at 10am, parking is near, very secure and easy to get to but the route back to the hotel is awful; it takes you all round the town on a one-way system, often choked with traffic. They do have their own parking - at 15 Euros per night.
Stayed 1 night in Sep 2024

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walking distance to carcasonne castle.They have pool and spa in hotel
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommended
Great location and good for walking around city and sites. Large, bright, modern decor rooms. Parking nearby, book in advance to ensure slot. We highly recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Myra

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect. Nice room, great helpful staff, parking for our motorcycles and short walk for food. Right next to La Cité. Short drive to it.
Stayed 1 night in Sep 2024

8/10 Good

Stefan

Liked: Cleanliness, property conditions & facilities, room comfort
Good hotel and not so good restaurant. Overpriced and a little pretentious.
Stayed 2 nights in Sep 2024

10/10 Excellent

Roy

Stayed 1 night in Sep 2024

4/10 Poor

william

Liked: Cleanliness
Disliked: Staff & service
Expensive, disappointing breakfasts not VFM
We paid for a full castle view and was given a partial view, when l went to ask for a room move the receptionist said you have booked via Hotels.com so they where not prepared to move us, albeit l’m Gold member. Breakfasts are a disaster, the staff don’t clear tables or refresh the food! Stopped 3 nights every morning the same, on complaining the manager shrugged his shoulders to say so what!
Partial view and weeds vrowing
No food available every morning
Food not being replenished
No food
Stayed 3 nights in Sep 2024

10/10 Excellent

julio

Stayed 1 night in Sep 2024

6/10 Okay

Gail

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property is ideally situated to explore the area.
Stayed 2 nights in Sep 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location and a high quality hotel. Beautiful view of the city from the room.
Stayed 4 nights in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded my expectations. Room had a view of the citi and old bridge . Bathroom had a full-size bath. Location perfect for both medieval citi and main city. Walkable to the canal du midi and train station. The staff were all friendly and helpful.
Stayed 1 night in Sep 2024

8/10 Good

Garry, Lake Country

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked close to castle, hard to find hotel.
Stayed 1 night in Sep 2024