Mercure Cardiff North Hotel

4.0 star property

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Photo gallery for Mercure Cardiff North Hotel

Exterior
Exterior
Lobby sitting area
Classic Double Room, 1 Double Bed | 20 bedrooms, in-room safe, desk, laptop workspace
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Gym
  • Breakfast available
  • Room service
  • 24/7 front desk

Explore the area

Map
Circle Way East, Cardiff, Wales, CF23 9XF
  • Cardiff International Arena
    ‪6 min drive‬
  • Cardiff Castle
    ‪7 min drive‬
  • Principality Stadium
    ‪8 min drive‬
  • Cardiff (CWL-Cardiff Intl.)
    ‪40 min drive‬

Room options

Classic Double Room, 1 Double Bed

  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

Classic Room, 2 Single Beds

  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

Privilege, Room, 1 King Bed

  • 29 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Mercure Cardiff North Hotel

Art Deco hotel with 24-hour fitness centre and 24-hour front desk
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a conference centre, 24-hour room service and conference space. Housekeeping is available on request.
Mercure Cardiff North Hotel offers 132 accommodations with laptop-compatible safes and coffee/tea makers. This accommodation offers separate sitting areas. LCD televisions come with digital channels. Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers.

This Cardiff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the comfortable beds at Mercure Cardiff North Hotel. During your stay, you'll be within walking distance of Roath Park. Free WiFi in public areas, a restaurant and a 24-hour gym are available. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • Guests really like the accommodation for the cleanliness, comfy beds and spaciousness
  • 6 minutes by car from National Museum Cardiff and 6 minutes from Cardiff International Arena
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and a garden are also featured at the business-friendly Mercure Cardiff North Hotel. Parking is available for a fee.

Smoking is allowed in designated areas at this Art Deco Cardiff hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:30 AM to 11:00 AM.
The Bay Restaurant – This restaurant only serves dinner. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, uncovered parking on site (GBP 10 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 12.50 to 14.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Bay Restaurant

Things to do

  • 24-hour gym
  • Bicycle rentals
  • TV in common areas

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: GBP 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls and an off-lead area are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately GBP 12.50 to 14.50 per person
  • Uncovered self-parking fee: GBP 10.00 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Cardiff North Park Inn
Park Inn Cardiff North
Park Inn Radisson Cardiff North
Park Inn Radisson Hotel Cardiff North
Radisson Cardiff North
Radisson Park Inn Cardiff North
Park Inn Radisson Cardiff North Hotel
Park Inn By Radisson Cardiff North Wales
Park Inn By Radisson Cardiff North Hotel Cardiff
Cardiff Park Inn
Park Inn Hotel Cardiff
Cardiff North Hotel AccorHotels
Cardiff North AccorHotels
Hotel The Cardiff North Hotel By AccorHotels Cardiff
Cardiff The Cardiff North Hotel By AccorHotels Hotel
Hotel The Cardiff North Hotel By AccorHotels
The Cardiff North Hotel By AccorHotels Cardiff
Park Inn by Radisson Cardiff North
Hotel AccorHotels
AccorHotels
Cardiff North Accorhotels
Mercure Cardiff Hotel Cardiff
Mercure Cardiff North Hotel Hotel
Mercure Cardiff North Hotel Cardiff
The Cardiff North Hotel By AccorHotels
Mercure Cardiff North Hotel Hotel Cardiff

Mercure Cardiff North Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 438 out of 923 reviews
Rating 8 - Good. 269 out of 923 reviews
Rating 6 - Okay. 123 out of 923 reviews
Rating 4 - Poor. 57 out of 923 reviews
Rating 2 - Terrible. 36 out of 923 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Darren

Stayed 1 night in Dec 2024

8/10 Good

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a bit cold but in good condition and well equipped. Cosy lobby and bar area and staff very friendly. Would recommend and will be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Nov 2024

10/10 Excellent

Vimal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place with nice room. The check in went so smoothly in a matter of a few minutes we were already heading to our room which was clean and quiet. Parking was so accessible just in front of the hotel. Access to city centre was quick. Breakfast was great,
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

6/10 Okay

Karolina

Business traveller
Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Paul, ROSSENDALE

Business traveller
Liked: Staff & service
Ex Trusthouse Forte hotel that now requires a little refurbishment. Air unit in the room was dirty and did not look like it had been recently serviced. Lighting in the room too dim. Also lights in bathroom not bright enough. Reasonably sized car park. Easy public transport connection to city centre, bus service from outside on the main road, 5mins walk away.
Stayed 1 night in Dec 2024

8/10 Good

Harrison

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was clean and the hotel looked modern and just to my taste! For the price point I would say second to none! I really meant to have taken down their names but I was in a rush to go and forgot! I drove from London and arrived after midnight last night - the guy in reception kindly arranged a late check out of 2pm this afternoon which allowed me a lie in and well needed rest! He was fantastic! He asked if possible for me to try leave by 1:30pm which I of course obliged! The guy in reception this morning took a call from me at 9:30am asking when breakfast ended. He told me 9:30am but if I came down now I will be able to get something to eat. Lo and behold he asked the restaurant staff to hold it open for me and I managed to get something to eat! What a star! The guy who kept things open for me in the restaurant was sooooo great! He was trying to clear things away but was in no way intrusive. He patiently left me to it (I am a slow eater) and even asked if I wanted to grab any pastries before he clears them away! What a fabulous start to my 1st ever visit to Cardiff - thanks guys xx
Stayed 1 night in Dec 2024

6/10 Okay

Paul

Travelled with partner
Liked: Amenities, property conditions & facilities
Great free parking. Great breakfast Had to keep going to reception to ask for: Heating to be put on as room was cold Tv to be reset No room service menu...there was supposed to be a QR code in the room to access...there wasn't but receptionist didnt believe me so went out to eat instead as she was so unhelpful. Other staff very nice.
Stayed 1 night in Dec 2024

8/10 Good

Delroy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Lynda

Stayed 1 night in Nov 2024

8/10 Good

Mel

Travelled with pets, Travelled with partner
The food was good staff friendly and helpful. It was Dog friendly and no charge for them. Parking at the hotel was free another bonus when you have to pay to park in Cardiff. I would definitely stay again but need the room to be quieter than last time.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Excellent location, decor & service (& price). Plenty of parking
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Stayed 1 night in Nov 2024

6/10 Okay

Gaynor

Liked: Staff & service
Was not happy as was going to breakfast an someone had been sick an it was left until house keeping came in so was there when we went for breakfast an was still their when we came back from breakfast an did smell for a few hrs
Stayed 3 nights in Nov 2024

2/10 Terrible

David

Stayed 1 night in Dec 2024

2/10 Terrible

Noel

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and price.
Great location, only 15 minutes in the Cardiff centre. Nice quiet hotel. Evening food was great and the breakfast was very good
Stayed 2 nights in Nov 2024

4/10 Poor

Steve

Travelled with partner
Disliked: Cleanliness, staff & service
Worst night sleep ever. The room door rattled all night. On arrival was met by a mountain of dirty sheets and empty bottles of wine outside the room. I am leaving feeling exhausted and have to drive tired for over 2 hours - angry, exhausted and dissatisfied
Stayed 1 night in Nov 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Liked: Staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Nicci

Travelled with partner
Easy to check in, but i felt like i wasnt welcome because i didn't fit in
Stayed 2 nights in Nov 2024