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The Angel Hotel

3.0 star property

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Photo gallery for The Angel Hotel

Interior entrance
Lobby sitting area
Breakfast and dinner served
Deluxe Suite, 1 Double Bed | Desk, iron/ironing board, travel cot, free WiFi
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Business services
  • Bar

Explore the area

View in a map
Castle Street, Cardiff, Wales, CF10 1SZ
  • Place, Cardiff Castle
    ‪1 min walk‬
  • Place, Bute Park
    ‪1 min walk‬
  • Place, Sophia Gardens
    ‪3 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, travel cot, free WiFi

Standard Twin Room

8.2 out of 10
Very good
(75 reviews)
  • 14 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, travel cot, free WiFi

Standard Single Room

8.2 out of 10
Very good
(22 reviews)
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, travel cot, free WiFi

Standard Double Room

8.6 out of 10
Excellent
(181 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed | Desk, iron/ironing board, travel cot, free WiFi

Deluxe Suite, 1 Double Bed

7.6 out of 10
Good
(23 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, iron/ironing board, travel cot, free WiFi

Deluxe Twin Room

7.8 out of 10
Good
(19 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Double Room

Premium Double Room | Desk, iron/ironing board, travel cot, free WiFi

Premium Double Room

8.6 out of 10
Excellent
(31 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, iron/ironing board, travel cot, free WiFi

Family Room

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

The Angel Hotel

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and 24-hour room service. Housekeeping is available on request.
The Angel Hotel offers 102 accommodations with coffee/tea makers and a hairdryer. This Cardiff hotel provides complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the sightseeing around The Angel Hotel. During your stay, you're just a quick walk from Cardiff Castle. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Cardiff Castle and 8 minutes on foot from Principality Stadium
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 215 square feet (20 square metres) and includes conference space. The business-friendly The Angel Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services.

This 3-star Cardiff hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 9:30 AM.
Castells – This restaurant serves breakfast and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 15.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Castells

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance
  • Wedding services

Business services

  • 215 square feet of conference space
  • 7 meeting rooms

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per stay, plus a deposit of GBP 100 per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.50 per person
  • Pet deposit: GBP 100 per stay
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Angel Cardiff
Angel Hotel Cardiff
The Angel Hotel Hotel
Barcelo Cardiff
The Angel Hotel Cardiff, Wales
The Angel Hotel Cardiff
The Angel Hotel Hotel Cardiff

The Angel Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1446 out of 3054 reviews
Rating 8 - Good. 969 out of 3054 reviews
Rating 6 - Okay. 406 out of 3054 reviews
Rating 4 - Poor. 134 out of 3054 reviews
Rating 2 - Terrible. 99 out of 3054 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

shelly

Stayed 2 nights in Dec 2025

10/10 Excellent

Lee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value stay, close to shops and bars.
Stayed 1 night in Dec 2025

8/10 Good

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff are all great, but the lift was broken which made it a bit of a fuss trying to haul a baby and suitcases down the stairs. Thats the only reason why we deducted a star because it wasnt fixed for the 3 days we were there. Otherwise, really enjoyed the stay and would be back again!
Stayed 2 nights in Dec 2025

2/10 Terrible

Jason

Travelled with family
Disliked: Cleanliness, amenities
First of all the lift was OOD. Although they offdered to take for me there was a huge queue and an overworked bloke who i couldnt add any pressure to, especially needing bag asap. Headboard fell down almost catching back kf my head, would of been more fuming if it was my child. Room was boiling hot, fan on winows open, then the noise. Yes its a city but a hotel of this status should have long term solutions. Beds were so uncomfortable my child asked to go home which is what we did at 1am. The room was outdated, window ropes broken. Heated towel rack not working, lights were a mission to even go for a wee at night as they all work dofferent things. Great to joke about but not at midnight. The list could go on. Fully expect a refund as im disappointed ive not been contacted since i stormed out the hotel last night when i requested i be called. I remained calm but sterm of my annoyance but to be ignored has really frustrated me. We had ambitions to come back and try your suites one day but since then plans have gone
Stayed 1 night in Dec 2025

6/10 Okay

David

Liked: Cleanliness, property conditions & facilities, room comfort
Limited breakfast selection
Stayed 1 night in Dec 2025

6/10 Okay

Colin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Unbelievable that there was no lift working nor had been for several months apparently. No happy luggage up stairs. Disappointed!!
Stayed 1 night in Nov 2025

8/10 Good

Alex

Travelled with group
Liked: Cleanliness, staff & service, amenities
Staff looked after us well.
Stayed 1 night in Dec 2025

8/10 Good

Victoria

Travelled with family and small children
Liked: Cleanliness
Upgraded to a deluxe twin room with a partial view of the castle on arrival which was a lovely surprise
Stayed 1 night in Dec 2025

6/10 Okay

sharon

Room a little tired, bathroom definitely needs upgrade. Very warm, no air con or temperature control. A nice hotel, however could do with some modernising.
Stayed 1 night in Dec 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good choice for breakfast, room clean and comfortable. Only complaint is that the elevator was not working and although they had a porter to carry luggage for people in their 70s and 80s having to use the stairs was hard. Check in and service staff were very helpful and friendly
Stayed 2 nights in Dec 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service
Disliked: Amenities
Room was clean but very dated, still good value for a no frills short stop. We'll be back in a few weeks.
Stayed 1 night in Dec 2025

6/10 Okay

Stephen

Didn't stay there unfortunately not well 😞
Stayed 1 night in Dec 2025

10/10 Excellent

Rhian

Stayed 1 night in Dec 2025

6/10 Okay

Geoffrey

Liked: Cleanliness, staff & service
Hotel needs to be updated.
Stayed 1 night in Dec 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service
A little dated but clean. Breakfast was lovely, plenty of choice.
Stayed 1 night in Dec 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities
Have stayed before and always had a nice and comfortable stay
Stayed 1 night in Dec 2025

2/10 Terrible

Richard

Disliked: Cleanliness, amenities
Lifts weren't working. Room was cold all night as we had no central heating. The plug in heater wasn't adequate for the room size. There was no hot water in the evening so we had a cold shower. We were told there was parking available on site. There wasn't so we had to pay overnight parking fee of £36. Decor and facilities in the room were extremely old fashioned and in desperate need of a upgrade. All in all a terrible experience and I would not recommend
Stayed 1 night in Dec 2025

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service
Staff were superb - front desk excellent and bar staff so accommodating - this hotel has so many original features and a pleasure to experience tradition. Great stay x
Stayed 1 night in Dec 2025

10/10 Excellent

Emma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at the Angel hotel several times but our room this time was amazing. It was a family room, very spacious, two large separate bedrooms with a communal seating area. It was very clean, beds were comfy & there were tea & coffee making facilities. Although the bathroom was clean it was a little bit run down in need of some tlc. Will definitely be requesting this room in future.
Stayed 1 night in Dec 2025

8/10 Good

Alyson

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Had a too good to go option which exceeded all my expectations thank you
Stayed 2 nights in Dec 2025

10/10 Excellent

Tracey

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A lovely stay as usual. Had help getting my case to the room due to the lift not working, this was invaluable, i would have never managed on my own. Bed was comfortable, room was immaculate. Slight damp smell from the bathroom but other than that all perfect.
Stayed 1 night in Dec 2025

10/10 Excellent

Joshua

Stayed 1 night in Dec 2025

10/10 Excellent

Claire

Stayed 2 nights in Dec 2025

6/10 Okay

Allyson

Travelled with partner
Liked: Cleanliness
The room was clean however the bed wasn’t comfortable had a bad back for two nights not good. I booked a premium room I have had better rooms when booking a standard double. Lift was broke I was on the 3 rd floor. Not happy this time.
Stayed 2 nights in Dec 2025