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The Angel Hotel

3.0 star property

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Photo gallery for The Angel Hotel

Interior entrance
Lobby sitting area
Front of property
Breakfast and dinner served
Deluxe Suite, 1 Double Bed | Desk, iron/ironing board, travel cot, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Castle Street, Cardiff, Wales, CF10 1SZ
  • Place, Cardiff Castle
    ‪1 min walk‬
  • Place, Bute Park
    ‪1 min walk‬
  • Place, Sophia Gardens
    ‪3 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, travel cot, free WiFi

Standard Twin Room

8.2 out of 10
Very good
(74 reviews)
  • 14 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | Desk, iron/ironing board, travel cot, free WiFi

Standard Single Room

8.2 out of 10
Very good
(20 reviews)
  • 2 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, travel cot, free WiFi

Standard Double Room

8.6 out of 10
Excellent
(171 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite, 1 Double Bed

Deluxe Suite, 1 Double Bed | Desk, iron/ironing board, travel cot, free WiFi

Deluxe Suite, 1 Double Bed

7.6 out of 10
Good
(23 reviews)
  • 3 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Desk, iron/ironing board, travel cot, free WiFi

Deluxe Twin Room

7.8 out of 10
Good
(19 reviews)
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Double Room

Premium Double Room | Desk, iron/ironing board, travel cot, free WiFi

Premium Double Room

8.6 out of 10
Excellent
(31 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room | Desk, iron/ironing board, travel cot, free WiFi

Family Room

8.8 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

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About this property

The Angel Hotel

Hotel with a restaurant, steps from Cardiff Castle
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and 24-hour room service. Housekeeping is available on request.
The Angel Hotel offers 102 accommodations with coffee/tea makers and a hairdryer. This Cardiff hotel provides complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit with a deep soaking bath and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the sightseeing around The Angel Hotel. During your stay, you're just a quick walk from Cardiff Castle. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Cardiff Castle and 8 minutes on foot from Principality Stadium
  • Dogs welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 215 square feet (20 square metres) and includes conference space. The business-friendly The Angel Hotel also features tour/ticket assistance, coffee/tea in common area, and concierge services.

This 3-star Cardiff hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 9:30 AM.
Castells – This restaurant serves breakfast and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 15.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Castells

Things to do

  • TV in common areas

Family friendly

  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Tour and ticket assistance
  • Wedding services

Business services

  • 215 square feet of conference space
  • 7 meeting rooms

Accessibility

  • No lift

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per stay
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.50 per person
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Angel Cardiff
Angel Hotel Cardiff
The Angel Hotel Hotel
Barcelo Cardiff
The Angel Hotel Cardiff, Wales
The Angel Hotel Cardiff
The Angel Hotel Hotel Cardiff

The Angel Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 1424 out of 2991 reviews
Rating 8 - Good. 948 out of 2991 reviews
Rating 6 - Okay. 394 out of 2991 reviews
Rating 4 - Poor. 129 out of 2991 reviews
Rating 2 - Terrible. 96 out of 2991 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very clean and comfortable although the hotel facilities were a bit dated - the lift wasn't working and my TV had poor reception. The staff were lovely and helpful.
Stayed 1 night in Nov 2025

6/10 Okay

Steve

Stayed 1 night in Nov 2025

6/10 Okay

Gwyn

Travelled with group
Liked: Cleanliness, staff & service, amenities
Repair Lifts. I stayed at the Angel Hotel last month and the lifts were not working then.
Stayed 1 night in Nov 2025

4/10 Poor

Sophie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No heating on in hotel in dining room or our bedroom! There is NO lift working . Never stay here again
Stayed 2 nights in Nov 2025

6/10 Okay

Philip

Travelled with family
Liked: Cleanliness, staff & service, amenities
The lifts were not working nor was the heating, hotel certainly needed a makeover with peeling wallpaper and paint, the staff are excellent I think the management need to get working
Stayed 1 night in Nov 2025

10/10 Excellent

Debbie

Stayed 1 night in Nov 2025

10/10 Excellent

Sian

Stayed 2 nights in Nov 2025

10/10 Excellent

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great service,friendly stuff ,Clean room and amazing breakfast.Would definitely recommend it.
Stayed 1 night in Nov 2025

2/10 Terrible

Oliver

Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, good choice at breakfast. Bar reasonably priced.
Stayed 1 night in Nov 2025

8/10 Good

Anthony John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

10/10 Excellent

Alfie

Liked: Cleanliness, amenities, property conditions & facilities
Happy with stay
Stayed 1 night in Nov 2025

8/10 Good

Stacey

Stayed 1 night in Nov 2025

4/10 Poor

myfyr

Disliked: Cleanliness, property conditions & facilities
Room was scruffy and dated..a big disappointment..hotel generally looks dated and drab..but breakfast was good
Stayed 1 night in Nov 2025

10/10 Excellent

gordon

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Yes but TV didn't work
Stayed 1 night in Nov 2025

6/10 Okay

Amanda

Travelled with partner
I booked and paid extra for a premium room. We were given a very tired looking standard double (4'6" bed). When we queried this, we were initially told that premium rooms need to pre-booked - it was, then told that our room was, in fact, a premium room - it definitely wasn't. We had stayed in July and had a premium room, it was far superior. I emailed the hotel and asked them what the criteria was that differentiates a premium from standard. No reply. I emailed a 2nd and 3rd time, but no-one has had the courtesy to respond. Hugely disappointing. The moral of the story is, dont bother paying extra for a premium room, and staff there aren't that interested in their guests.
Stayed 2 nights in Nov 2025

8/10 Good

Alison

Liked: Cleanliness
Disliked: Property conditions & facilities
Yes the room was clean. Bed lovely with crisp sheets. Staff friendly.
Stayed 4 nights in Nov 2025

6/10 Okay

Clive

Travelled with family
Disliked: Amenities, property conditions & facilities
Water on floor in bathroom. Toilet overflow. Changed room, only to be put in a room right on the main road, very busy and noisy.
Stayed 1 night in Nov 2025

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Convenient central stay. Hotel living off reputation of name - old and tired. Needs a refurb. Clean and good customer service. Breakfast food quality was average. Perfectly acceptable but could be better. For the cost of the stay, I’d recommend it primarily for the convenient location.
Stayed 1 night in Nov 2025

8/10 Good

Josh

Stayed 1 night in Nov 2025

8/10 Good

Julie

Travelled with group
Clean comfortable room
Stayed 1 night in Nov 2025

8/10 Good

David

Liked: Cleanliness, staff & service, amenities
The staff at this hotel were amazing so friendly and on arriving and leaving they carried my luggage down the stairs as it was very heavy The hotel is in a great location for shopping and easy walking to the national express bus only 10 minutes as I needed to get to Heathrow The hotel needs a renovation but the bed was comfortable and the room was clean but the lace curtains really needed washing I also like that the room had a kettle tea and coffee and if I would stay again if I was ever in Cardiff
Stayed 2 nights in Nov 2025

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly. Our room was lovely and also very quiet. Will definitely go back there.
Stayed 1 night in Nov 2025

8/10 Good

Stephanie

Travelled with partner
Liked: Cleanliness, amenities
The room was very comfortable and clean. The staff were polite and friendly. My only issue was that the bathroom had no extractor fan, so got extremely hot, but a little gripe that wouldn't stop me from staying again. It was great value for money.
Stayed 1 night in Nov 2025

6/10 Okay

Susan

Liked: Amenities
Disliked: Property conditions & facilities
Staff were lovely, room a little tired.
Stayed 1 night in Nov 2025