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Crown and Mitre Hotel

3.0 star property

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Photo gallery for Crown and Mitre Hotel

Lobby
Exterior
Bar (on property)
Lobby
Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Laundry

Explore the area

Map
4 English Street, Carlisle, England, CA3 8HZ
  • Carlisle Guildhall
    ‪1 min walk‬
  • Carlisle Cathedral
    ‪2 min walk‬
  • Tullie House Museum and Gallery
    ‪2 min walk‬
  • Carlisle (CAX)
    ‪15 min drive‬

Room options

View all photos for Junior King Suite

Junior King Suite | Desk, iron/ironing board, free WiFi, bed sheets

Junior King Suite

  • Sleeps 2
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for King Suite with Four Poster Bed

King Suite with Four Poster Bed | Desk, iron/ironing board, free WiFi, bed sheets

King Suite with Four Poster Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard King Room

Standard King Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Club King Room

Club King Room | Desk, iron/ironing board, free WiFi, bed sheets

Club King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Small Double Room

Desk, iron/ironing board, free WiFi, bed sheets

Small Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room, 1 Large Single Bed

Deluxe Single Room, 1 Large Single Bed | Desk, iron/ironing board, free WiFi, bed sheets

Deluxe Single Room, 1 Large Single Bed

  • Sleeps 1
  • 1 Large Single Bed

View all photos for Executive King Suite

Executive King Suite | Desk, iron/ironing board, free WiFi, bed sheets

Executive King Suite

  • Sleeps 2
  • 1 King Bed

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Front of property

Cumbria Park Hotel

  • Parking included
  • Free WiFi
  • Restaurant
  • Breakfast available
4.0 out of 5, Very good, (949)
The price is CHF 68
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Cumbria Park Hotel

About this property

Crown and Mitre Hotel

Hotel in Carlisle with 24-hour front desk and coffee shop/cafe
This smoke-free hotel features an indoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, dry cleaning and laundry facilities.
Crown and Mitre Hotel offers 91 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Crown and Mitre Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Green Market. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Peace and Plenty
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include meeting rooms, laundry facilities and a car charging station
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Green Market and Carlisle Guildhall
  • Pets welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Crown and Mitre Hotel also features an indoor pool, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.

This 3-star Carlisle hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 8 AM to 10 AM.
Peace and Plenty – This restaurant specialises in local cuisine and serves lunch, dinner and light fare.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 8 AM to 10 AM on weekends; GBP 13.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Peace and Plenty
  • Tavern Bar

Things to do

  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 23 December to 26 December:
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 15 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 13.50 per person
  • Pet fee: GBP 15 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 15 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

Property is also known as

Crown And Mitre Hotel
Crown and Mitre Hotel Hotel
Crown and Mitre Hotel Carlisle
Crown and Mitre Hotel Hotel Carlisle
Crown Mitre Hotel Sure Hotel Collection by Best Western

Crown and Mitre Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 461 out of 1004 reviews
Rating 8 - Good. 347 out of 1004 reviews
Rating 6 - Okay. 113 out of 1004 reviews
Rating 4 - Poor. 53 out of 1004 reviews
Rating 2 - Terrible. 30 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

tony

Liked: Cleanliness, staff & service
Disliked: Room comfort
Noisy stay but grand hotel
The hotel, has a lovely reception and quite grand, the bar area quite cosy too, the reception process to check in a little slow, I was told I was in a refurbed room, quite nice twin room with a new TV and looks like some new chairs / paint, the bathroom it looked like they forgot to renovate still looks like the previous one, it was clean and tidy, but room 117 is right beside an alley and you can hear everyone go through it during the night so hard to sleep, also the walls between the rooms are quite thin, the hotel has a small pool and jacuzzi, i think I would be in two minds to stay here again
Stayed 1 night in Nov 2024

8/10 Good

kathleen

Travelled with family
Liked: Staff & service
Overall great place. The restaurant and bar were fantastic. The room was quite nice, but old - the carpet needs replacement, the walls need scrubbing and that bathtub is NOT safe for anyone with any mobility issues at all, or even just for short or elderly people. And the linoleum was coming up. But great for a short stay.
Stayed 1 night in Nov 2024

8/10 Good

Neil

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A hotel that made me smile!
This is a really, really lovely hotel. It is a little bit of a step back in time, but in a lovely way. A really grand building that has been well kept whilst it is still possible to imagine how grand it would have appeared to people when first built. It made me smile whenever I was walking around it. I was there on business, but Carlisle seems like a very interesting place ... I will be back to both Carlisle and the Crown and Mitre!
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

4/10 Poor

Russell

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in very slow waited 15 mins whilst reception dealt with one person and before any other person came to help
Stayed 1 night in Nov 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service
Difficult for hotel with major work going on in street outside. Hotel room very dated. No walk-in shower. Shower in bath doesn’t work for me. Still very good value for price paid.
Stayed 2 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Amenities
Had a steak at hotel & it was like rubber they said they would do another. But the chef should have got it right first time .canealled breakfast .
Stayed 1 night in Nov 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a great location
Stayed 1 night in Nov 2024

2/10 Terrible

Selina

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Broken shower, toilet not flushed upon arrival, paid for a premium kimg room but didn’t look like the one in pictures. Old furniture and cramped up. No space to move. Checked out a few hours and didn’t return.
Stayed 1 night in Oct 2024

8/10 Good

Judith

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel with everything needed for a night away
Stayed 1 night in Oct 2024

10/10 Excellent

Emy

Stayed 2 nights in Oct 2024

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Jane

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Filthy
Booked hotel for 2 nights when checking room pillows were filthy snd stained and matress protector changed rooms sgain pillows and bedding dirty and stained moved to 3rd room again pillows filthy and protector on bed badly stained snd marked ended up moving to another hotel so spoilt weekend
Stayed 2 nights in Oct 2024

6/10 Okay

Sam

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The room was tiny and the sash windows rattled in the wind. We had to wedge them with paper. The pool was closed for maintenance. We were not advised of this in advance.
Stayed 1 night in Oct 2024

10/10 Excellent

Roma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wee overnight stay in the Borders , Carlisle is a lovely place to wander round the historic buildings and charity shops and a few antique ones too. Not to mention the pubs and restaurants all within easy access from the Crown and Mitre. Lovey old hotel which is going through a wee clean and repair at the moment.Which ment the swimming pool was closed .But in all, a lovely hotel and the staff were all fantastic knowledgeable and professional.
Stayed 1 night in Oct 2024

4/10 Poor

John

Business traveller
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel,grest central location,the staff were all amazing, only thing missing were bed sideights in the bedroom but shall defiantly stay in the hotel again
Stayed 3 nights in Oct 2024

8/10 Good

Ashley

Stayed 1 night in Sep 2024

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Evelyn

Stayed 2 nights in Oct 2024

6/10 Okay

Steve

Business traveller
Disliked: Staff & service
Dated hotel, unfriendly staff
Receptionist left us standing there for a while before acknowledging that we were there, rather rude I felt. The welcome was not warm and not at all friendly, I would not recommend this hotel, it is old fashioned and the staff not really the best in hospitality.
Stayed 1 night in Oct 2024