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TownePlace Suites by Marriott Carlsbad

2.5 star property

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Photo gallery for TownePlace Suites by Marriott Carlsbad

Exterior
Lobby
View from property
Full-sized fridge, microwave, stovetop, dishwasher
Suite, 2 Bedrooms | Laptop workspace, blackout curtains, iron/ironing board

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Pet-friendly
  • Pool
  • Gym
  • Breakfast included
  • Laundry

Explore the area

Map
311 Pompa St, Carlsbad, NM, 88220
  • Riverwalk Recreation Center
    ‪3 min drive‬
  • Lake Carlsbad Recreation Area
    ‪3 min drive‬
  • Living Desert Zoo & Gardens State Park
    ‪9 min drive‬
  • Carlsbad, NM (CNM-Cavern City Air Terminal)
    ‪8 min drive‬

Room options

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 46-inch flat-screen TV with satellite channels, TV

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed

Studio, 1 King Bed with Sofa bed | Laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living area | 46-inch flat-screen TV with satellite channels, TV

Suite, 2 Bedrooms

  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

Full-sized fridge, microwave, stovetop, dishwasher

Studio, 2 Queen Beds (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

Full-sized fridge, microwave, stovetop, dishwasher

Studio, 1 King Bed with Sofa bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Hearing Accessible)

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds

Studio, 2 Queen Beds | Laptop workspace, blackout curtains, iron/ironing board

Studio, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Property amenity

Hyatt House Carlsbad

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.8 out of 5, Exceptional, (687)
The price is CHF 141
for 1 room
includes taxes & fees
23 Mar - 24 Mar
Hyatt House Carlsbad

About this property

TownePlace Suites by Marriott Carlsbad

Hotel with free breakfast, near Carlsbad Museum & Art Center
An outdoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, coffee/tea in a common area and a seasonal outdoor pool. Housekeeping is available on request.
TownePlace Suites by Marriott Carlsbad offers 94 air-conditioned accommodations with coffee/tea makers and designer toiletries. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This Carlsbad hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 25+ Mbps. 46-inch flat-screen televisions come with premium satellite channels. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at TownePlace Suites by Marriott Carlsbad. During your stay, you'll be within walking distance of Carlsbad Museum & Art Center. Features include free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • 13 minutes by foot from Carlsbad Museum & Art Center and a 3-minute drive from Riverwalk Recreation Center
  • Pets welcome for a fee (restrictions apply)
TownePlace Suites by Marriott Carlsbad offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. TownePlace Suites by Marriott Carlsbad also features barbecue grills, a picnic area, and coffee/tea in common area. Parking is available for a fee.

This Carlsbad hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 2.99 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool access ramp on site
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 4 PM
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per accommodation, per stay, plus a deposit of USD 100.00 per stay
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 2.99 per day
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 100.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 10:00 AM to 10 PM
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott Carlsbad Hotel
Hotel TownePlace Suites by Marriott Carlsbad Carlsbad
Carlsbad TownePlace Suites by Marriott Carlsbad Hotel
TownePlace Suites by Marriott Carlsbad Carlsbad
TownePlace Suites Marriott Carlsbad Hotel
TownePlace Suites Marriott Carlsbad
Hotel TownePlace Suites by Marriott Carlsbad
TownePlace Suites Marriott Hotel
TownePlace Suites Marriott
Towneplace Suites Marriott
TownePlace Suites by Marriott Carlsbad Hotel
TownePlace Suites by Marriott Carlsbad Carlsbad
TownePlace Suites by Marriott Carlsbad Hotel Carlsbad

TownePlace Suites by Marriott Carlsbad Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 163 out of 235 reviews
Rating 8 - Good. 46 out of 235 reviews
Rating 6 - Okay. 7 out of 235 reviews
Rating 4 - Poor. 10 out of 235 reviews
Rating 2 - Terrible. 9 out of 235 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Irbin

Disliked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Joyce, Sterling

Stayed 1 night in Oct 2024

10/10 Excellent

Yanjing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kyle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the front was so nice, this location has two large bbq areas by pool so got to cook steaks while kids swam. Very cozy room
Stayed 1 night in Sep 2024

10/10 Excellent

Ben

Stayed 1 night in Sep 2024

8/10 Good

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Excellent breakfast. Helpful staff. Hard beds.
Stayed 1 night in Jul 2024

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was located in convenient location, close to restaurants and shopping area. Room was clean and specious, comfortable beds, good variety for breakfast, nice and friendly staff. Total recommend for family travel vacation or business.
Stayed 3 nights in Jun 2024

10/10 Excellent

Roseanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay!
Lovely stay…excellent room & staff very efficient and friendly
Stayed 1 night in May 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Nice property.
Stayed 1 night in May 2024

4/10 Poor

Joseph

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not a great stay
Hotel was dirty, food and mess and bugs were in the room when we checked in. Avoid.
Stayed 3 nights in Apr 2024

4/10 Poor

Zeynep, Alviso

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

LaDonna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay was wonderful. The only issue was there was a family that let their children run up and down the hallways late at night but this is not the hotel’s fault. Enjoy our stay!
Stayed 2 nights in Mar 2024

10/10 Excellent

Todd

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and new friendly staff
Stayed 1 night in Mar 2024

10/10 Excellent

Marlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very CLEAN, well cared for property with professional, courteous and helpful staff. After traveling and staying in disappointing hotels for a week this one was just what we needed. We will stay again when in town. Great job to the managing staff !
Stayed 1 night in Mar 2024

2/10 Terrible

Andrew J

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Poor at best
The kitchen was nit as advertised and barely equipped. The sink was backed up and we needed to have the staff come in and unclog the garbage disposal. The shower hand mold and mildue above the 6.5 foot mark. The beds were marginal at best. The front desk staff said they would comp us bouns points for the inconvenience and that never happed. Dont waste your time and money. Their are plenty of other places to stay
Stayed 2 nights in Dec 2023

8/10 Good

Thasanai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Christine

Travelled with group
Liked: Staff & service, property conditions & facilities
Heating system moved to extremes and didn’t stay at set point
Stayed 2 nights in Feb 2024

8/10 Good

David

Stayed 1 night in Feb 2024

10/10 Excellent

Thiago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the location and convivence to both Carlsbad Caverns and Guadalupe Mountains Nation Park. The room itself was a great size with a full kitchenette. Refrigerator, dishwasher, microwave, 12 cup coffee maker, and 2-burner top made it very easy to have meals in our room after long days of hiking. Bathroom was a great size, closet had great shelving and storage.
Stayed 3 nights in Nov 2023

10/10 Excellent

sheila

Liked: Staff & service
Breakfast was good however they need more staff to assist. She wRoom was ok, however not fully cleaned and
Stayed 2 nights in Nov 2023

10/10 Excellent

Sabra

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Christie

Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious and updated!
Our room was big and very nice. We loved the table, chair& kitchen. We loved having the gym open 24 hours. The breakfast offered many choices.
Stayed 1 night in Oct 2023