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Hyatt Vacation Club At Highlands Inn

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hyatt Vacation Club At Highlands Inn

Restaurant
Premium bedding, pillow-top beds, in-room safe, desk
Exterior
Lobby
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Breakfast available
  • Parking available
  • Bar

Explore the area

Map
120 Highlands Drive, Carmel, CA, 93923
  • Point Lobos State Natural Reserve
    12 min walk
  • Point Lobos Ranch
    14 min walk
  • Hidden Beach
    28 min drive
  • Monterey, CA (MRY-Monterey Peninsula)
    19 min drive

Room options

View all photos for Villa, 1 Bedroom, Garden View (Suite)

Premium bedding, pillow-top beds, in-room safe, desk

Villa, 1 Bedroom, Garden View (Suite)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Ocean View (Suite)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 2 Bedrooms, Ocean View (Suite)

  • 106 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom (Horizon View)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom (Horizon View)

  • 60 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Suite)

Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom, Ocean View (Suite)

  • 60 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Villa, 2 Bedrooms, Garden View

Full-sized fridge, microwave, oven, stovetop

Villa, 2 Bedrooms, Garden View

  • 106 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Vacation Club At Highlands Inn

Hotel in Carmel with 2 hot tubs and full-service spa
Along with a full-service spa, this smoke-free hotel has an outdoor pool and a restaurant. WiFi in public areas is free. Other amenities include a bar/lounge, a coffee shop/cafe and self parking.
Hyatt Vacation Club At Highlands Inn offers 94 air-conditioned accommodations with fireplaces and laptop-compatible safes. Rooms open to patios. This accommodation has separate sitting areas and includes desks and dining tables. Pillowtop beds feature premium bedding. Accommodation at this 4-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers and complimentary toiletries.

This Carmel hotel provides complimentary wireless Internet access. Cable televisions are provided. Housekeeping is provided on a daily basis.

2 hot tubs are on site along with an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa Adeline has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, facials and body scrubs. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

During your stay at Hyatt Vacation Club At Highlands Inn, you'll be within walking distance of Point Lobos State Natural Reserve. Free WiFi in public areas, a full-service spa and an outdoor pool are available.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the 2 hot tubs
  • Indulge with deep-tissue massages, body scrubs or facials at Spa Adeline
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 14 minutes by car from Monterey Bay and 15 minutes from Monterey Bay Aquarium
Hyatt Vacation Club At Highlands Inn offers its guests 2 hot tubs and an outdoor pool. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. Spa services, a terrace, and barbecue grills are also featured at Hyatt Vacation Club At Highlands Inn. For a fee, parking is available. A complete renovation of Hyatt Vacation Club At Highlands Inn was completed in February 2023.

This 4-star Carmel hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:00 AM.
Hyatt Vacation Club At Highlands Inn has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 30 per night; includes in/out privileges)

Food and drink

  • Daily full breakfast available 6:30 AM to 10:00 AM for a fee: USD 12 to 35 for adults and USD 12 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Dining table
  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Pool gate
  • Separate in-room dining area

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Free pool cabanas
  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Area rugs in room
  • Hardwood flooring in public areas
  • Hardwood flooring in room
  • Tile flooring in public areas
  • Tile flooring in room
  • Upper floors accessible by stairs only

More

  • Ballroom
  • Banquet hall
  • Built in 1928
  • Fireplace in lobby
  • Reception hall
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Cable channels

Food and drink

  • Blender
  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Separate dining area
  • Toaster

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Fireplace
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime

Check-out

Check-out before 10:00 AM

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities or services will be unavailable from October 28 2024 to January 31 2025 (dates subject to change):
  • Swimming pool
The property will be renovating from 24 July 2024 to 30 April 2025 (completion date subject to change). The following areas are affected:
  • One of the dining venues
  • Exterior
  • Swimming pool
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 33.15 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Business centre/computer access
  • Faxes
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Laundry facilities
  • Newspaper
  • Phone calls
  • Valet parking

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 12 to 35 for adults and USD 12 to 25 for children
  • Self-parking fee: USD 30 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hyatt Vacation At Highlands
Hyatt Vacation Club At Highlands Inn Hotel
Hyatt Vacation Club At Highlands Inn Carmel
Hyatt Vacation Club At Highlands Inn Hotel Carmel

Hyatt Vacation Club At Highlands Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 33 out of 48 reviews" "
Rating 8 - Good. 4 out of 48 reviews" "
Rating 6 - Okay. 6 out of 48 reviews" "
Rating 4 - Poor. 0 out of 48 reviews" "
Rating 2 - Terrible. 5 out of 48 reviews" "

9.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Such a beautiful property, one of the best views of Carmel
Stayed 1 night in Aug 2024

6/10 Okay

Shaunda

Disliked: Cleanliness, staff & service, property conditions & facilities
For the price I was expecting more. Hotel rooms very dated. But did have full kitchen which was nice. We got to the hotel at 3:50pm and was told they didn’t guarantee rooms until 4pm and we would receive a text. So we went to the bar to order a drink and wait. We were never told as Hyatt reward members we should receive a free drink. I was told I could get Hyatt reward points even though I booked thru Hotels.com but that never happened. Finally at 4:30 went to see if they had a room ready since we never received a text and was guaranteed to be ready by 4pm. I was told that our room just got finished. After spending so much money to stay there two nights it was definitely a disappointment.
Stayed 2 nights in Jul 2024

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice quiet place . beautyful views , very nice
Stayed 1 night in Jul 2024

10/10 Excellent

Rosemary

Stayed 5 nights in Jul 2024

10/10 Excellent

Bailey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a beautiful hotel! I love how the rooms had wood burning fire places and big bath tubs. So romantic and relaxing
Stayed 3 nights in May 2024

10/10 Excellent

jong won

Stayed 1 night in Jun 2024

10/10 Excellent

Edward

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, relaxing property with an amazing view! Enjoyed spending our anniversary here.
Stayed 1 night in Jun 2024

10/10 Excellent

Ermine

Stayed 2 nights in Jun 2024

10/10 Excellent

Nils

Stayed 3 nights in Jun 2024

10/10 Excellent

Alejandro

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room with a stunning view, overall great experience the only negative was that the room wasn’t ready until way past the check in time.
Stayed 1 night in Apr 2024

10/10 Excellent

Lacey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this property! The view is absolutely beautiful from hotel room to bar and dining. The restaurant was great, friendly staff, friendly bartender. Absolutely worth the $. Can’t complain about anything going here.
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was beautiful. The views- amazing. The staff was friendly at every turn. The check in process was lovely with a glass of Champagne. Would absolutely stay again.
Stayed 2 nights in May 2024

10/10 Excellent

shirui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is an amazing place for a family to enjoy their vacation, it has a full-equipped kitchen, and its environment is pretty perfect. If we have enough budget， we will be willing to stay more longer.
Stayed 1 night in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall good stay, amazing property landscape. Rooms can get very noisy if you end up on bottom floor with guest overhead. Woke up both days to overhead guest activity, seemingly just thinly built floor separations. Would stay again, just not on bottom floor with guest overhead Restaurant was great, great staff, good service.
Stayed 2 nights in May 2024

10/10 Excellent

Keven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 property. The front desk agents were super accommodating. I had flowers ordered to the hotel and they set everything up perfectly. I proposed to my now fiance. It couldn’t have gone any better. Will definitely be coming back once a year. Absolute amazing experience!
Stayed 1 night in May 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Sandra

Liked: Staff & service
Stayed 2 nights in Apr 2024

10/10 Excellent

Olesya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing well kept grounds. The views are spectacular 😍
Stayed 1 night in Apr 2024

10/10 Excellent

Gabriela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the perfect location to rest after a day long of hiking around the area. Rooms are enjoyable, you definitely will rest presently.
Stayed 1 night in Apr 2024

2/10 Terrible

Ravi Indrakumar

Travelled with family and small children
Disliked: Staff & service, amenities
I booked this property to celebrate my wife’s birthday. Ms Chen and Mr Juan at the reception did not let me in despite showing them the booking confirmation from Expedia. They were extra rude and did not cared about it at all and suggested me to contact Expedia since the booking was not showing up in their system. 2 hours later : They identified booking in their system and asked me to come back to the hotel. I requested to cancel the reservation due to this terrible experience but they did not cancelled my booking. In my opinion, you shouldn’t be booking this property.

10/10 Excellent

Yelena

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful property!
Stayed 3 nights in Apr 2024

2/10 Terrible

Vania

Travelled with family
Stayed 1 night in Mar 2024

10/10 Excellent

richard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to visit if you want serenity. Older but very well kept (and updated). We had an ocean front suite. Superb views from every part of the suite. Nice, fully stocked kitchen added to the comfort. We really did not leave the property much. Got up in the morning and had coffee by the real wood burning fireplace (that they provide the wood and kindling for) and had drinks by that same fireplace in the cool evening. The restaurant (Pacific Edge) was super as well. Had dinner there both evenings we stayed. Get there at the right time and you can see the sunset as you dine. Can't say enough about the staff. Everyone from start to finish was friendly and helpful.
Stayed 2 nights in Mar 2024

6/10 Okay

Sierra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024