See all properties

Atlantic Lux Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Atlantic Lux Hotel

Outdoor pool, open 9:00 AM to 6:00 PM, pool loungers
Front of property
Casino
1 bedroom, in-room safe, individually decorated, individually furnished
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Pool
  • Breakfast included
  • Room service
  • Housekeeping

Explore the area

Map
Avenida San Martín No.8-20, Bocagrande, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    ‪3 min walk‬
  • Clock Tower
    ‪4 min drive‬
  • Cartagena de Indias Convention Center
    ‪5 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪13 min drive‬

Room options

View all photos for Junior Suite

Junior Suite | 1 bedroom, in-room safe, individually decorated, individually furnished

Junior Suite

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite

1 bedroom, in-room safe, individually decorated, individually furnished

Suite

  • City view
  • 50 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, in-room safe, individually decorated, individually furnished

Standard Room

  • City view
  • 20 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double Room Standard

1 bedroom, in-room safe, individually decorated, individually furnished

Double Room Standard

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite Junior With Street View

1 bedroom, in-room safe, individually decorated, individually furnished

Suite Junior With Street View

  • Sleeps 4
  • 1 King Bed and 1 Single Bed

Similar properties

Terrace/patio

ZiOne Luxury Hotel Cartagena

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.0 out of 5, Very good, (509)
The price is CHF 77
for 1 room
7 Jun - 8 Jun
ZiOne Luxury Hotel Cartagena

About this property

Atlantic Lux Hotel

Pet-friendly Cartagena hotel connected to the convention centre, steps from Bocagrande Beach
This smoke-free hotel features a casino, an outdoor pool and a restaurant. Free English breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Atlantic Lux Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and complimentary slippers. Each accommodation is individually furnished and decorated. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hairdryers can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna.

Children aged under 9 years old are not allowed in the swimming pool without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Atlantic Lux Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Bocagrande Beach. Features include free breakfast and free WiFi in public areas, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free English breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a sauna
  • Steps from Bocagrande Beach and a 4-minute drive from Clock Tower
  • Airport, local-area and shopping centre shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Atlantic Lux Hotel offers its guests a kids' pool, an outdoor pool, and a sauna. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 125 square feet (12 square metres) and includes a conference centre. A casino, a terrace, and multilingual staff are also featured at the business-friendly Atlantic Lux Hotel. An airport shuttle (available 24 hours) and an area shuttle are available for a fee.

This 4-star Cartagena hotel is smoke free.

Guests are served a free English breakfast daily from 7:00 AM to 10:00 AM.
Restaurante Aqua – This restaurant serves breakfast, lunch and dinner.
Terraza Granaio Cucina – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting). Open daily.
Room service (during limited hours) is available.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Onsite parking available only on request

Food and drink

  • Free English breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante Aqua
  • Terraza Granaio Cucina

Things to do

  • 3 gaming tables
  • 4 slot machines
  • Bingo
  • Casino (150 square foot of space)
  • Children's pool
  • Evening entertainment
  • Outdoor pool
  • Pachinko
  • Sauna
  • TV in common areas

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Separate bedroom
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre (125 square foot of space)
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Built in 2011
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: COP 80000 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 70000 per person (return)
  • Pet fee: COP 80000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
Atlantic Lux Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pool access available from 9:00 AM to 6:00 PM
  • One child aged 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Atlantic Lux
Atlantic Lux Cartagena
Atlantic Lux Hotel
Atlantic Lux Hotel Cartagena
Lux Atlantic
Hotel Atlantic Lux Cartagena
Hotel Atlantic Lux
Atlantic Lux Hotel Hotel
Atlantic Lux Hotel Cartagena
Atlantic Lux Hotel Hotel Cartagena

Atlantic Lux Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 143 out of 490 reviews
Rating 8 - Good. 182 out of 490 reviews
Rating 6 - Okay. 89 out of 490 reviews
Rating 4 - Poor. 41 out of 490 reviews
Rating 2 - Terrible. 35 out of 490 reviews

8.2/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Faichell

Stayed 4 nights in Feb 2025

8/10 Good

James

Stayed 5 nights in Feb 2025

4/10 Poor

Erick

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel need e renew in the room have cockroaches the ladies in the reception try to do the best but they can't they changed me 2 times to the diferent room because the AC is not working well the pool dirty
Stayed 3 nights in Jan 2025

10/10 Excellent

Francisco, Bronx

Stayed 4 nights in Oct 2024

2/10 Terrible

william, carolina

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Aire no enfriaba y fotos no son reales a como se encuentra el hotel ahora . No lo recomiendo
Stayed 4 nights in Jan 2025

2/10 Terrible

gary

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The property is very dated in the rooms
Stayed 1 night in Jan 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s in a good location
Stayed 1 night in Dec 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
The bathroom is terrible, the water from the shower spills water in the whole bathroom
Stayed 4 nights in Nov 2024

6/10 Okay

gregory

Liked: Cleanliness, staff & service

Bad bed

Hotel service was good. The bed was really bad. It was so hard that I had to ask for another room. They said all the beds we’re like that, that the only thing they could do was to put a bed cushion. That help a little. The first three days I couldn’t sleep.
Stayed 6 nights in Oct 2024

8/10 Good

Isabel

Travelled with group
Liked: Staff & service
Stayed 5 nights in Sep 2024

8/10 Good

Denilson

Travelled with family, Travelled with pets
Liked: Cleanliness
Hay cucarachas y el agua de las regaderas está fría. Dice ser pet friendly, pero te cobran 80,000 COP por cada noche.
Stayed 4 nights in Aug 2024

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
we had internet interruptions for about two days
Stayed 5 nights in Jul 2024

6/10 Okay

Rose

Liked: Cleanliness, property conditions & facilities, room comfort

Cartagena 2024

There was someone or something in the room above us, noise kept us up. Was noisy sometimes during the day. Reported it to the front desk twice. We again reported it when checking out, young lady at desk said she reported it and management stated there was no one in that room. The noise was very loud.
Stayed 3 nights in Jun 2024

4/10 Poor

George

Stayed 4 nights in Jun 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Luis

Stayed 2 nights in Jun 2024

6/10 Okay

Mateo Santos

Travelled with group
Liked: Cleanliness, property conditions & facilities
Stayed 6 nights in Jun 2024

8/10 Good

Giovannie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2024

10/10 Excellent

Anthony

Stayed 3 nights in Apr 2024

10/10 Excellent

PEDRO

Stayed 1 night in Apr 2024

10/10 Excellent

Justo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was excellent
Stayed 2 nights in Mar 2024

4/10 Poor

Claudia, Otonabee

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Broken air conditioning and the staff didn’t care. It took more than 24 hrs to get a new room. Quality of sheets really bad. Poor customer service.
Stayed 3 nights in Feb 2024

2/10 Terrible

Verónica Avilés

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2024

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Showers dont really get hot in columbia. Bed was stiff. There was no sauna as listed on expedia. That was the only reason I chose the hotel. Not the greatest condition compared to American hotels. This is my honest review.
Stayed 2 nights in Feb 2024

4/10 Poor

Alexandre

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay with Atlantic Lux was a great disappointment. We would not recommend this hotel given the much better comparable hotels in Cartagena we subsequently stayed in. The rooms are old and bathrooms aren't clean. The 1 working elevator is extremely slow, so be prepared to wait a good 15 minutes every time you want to go up or down with suitcases. The staff takes several days to respond to any communication over Expedia. They responded to our request for a crib 3 days after we had checked-out (request sent weeks in advance). We had to laugh. Lastly, we paid for a suite with a closed bedroom as we were traveling with a baby. The hotel made a mistake with the reservation and put us in a standard room. As opposed to simply crediting the difference in price, it took us contesting the charge on our credit card. After several weeks of dealing with them, our credit card immediately agreed with the dispute and forced them to reimburse us the difference. Overall, we recommend avoiding this hotel. We stayed in 2 other hotels in this area and each was a vast improvement over Atlantic Lux.
Stayed 1 night in Jan 2024