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Ermita Cartagena, a Tribute Portfolio Hotel by Marriott

4.0 star property

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Photo gallery for Ermita Cartagena, a Tribute Portfolio Hotel by Marriott

Outdoor pool
Exterior
Lobby sitting area
2 bars/lounges, rooftop bar
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free airport shuttle
  • Bar
  • Parking included
  • Pet-friendly
  • Gym
  • Breakfast available

Explore the area

Map
Avenida Santander No 41-202, El Cabrera, Cartagena, Bolivar, 130001
  • Centro Comercial La Serrezuela
    ‪8 min walk‬
  • Las Bovedas
    ‪12 min walk‬
  • Walls of Cartagena
    ‪13 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪6 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 Queen Bed, Non Smoking

Deluxe Room, 1 Queen Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Twin Room, 2 Single Beds

Deluxe Twin Room, 2 Single Beds | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Twin Room, 2 Single Beds

  • 26 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Room, 2 Single Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed, Non Smoking, City View

Premium Room, 1 King Bed, Non Smoking, City View | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Premium Room, 1 King Bed, Non Smoking, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Deluxe Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Room, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Non Smoking, Ocean View

Premium Room, 1 King Bed, Non Smoking, Ocean View | Hypo-allergenic bedding, minibar, in-room safe, individually furnished

Premium Room, 1 King Bed, Non Smoking, Ocean View

  • 25 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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About this property

Ermita Cartagena, a Tribute Portfolio Hotel by Marriott

Hotel with 2 restaurants, near Walls of Cartagena
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness centre. Free WiFi in public areas, free self parking and free airport pick-up are also provided. Other amenities include a poolside bar, dry cleaning and a 24-hour front desk. Housekeeping is available on request.
Ermita Cartagena, a Tribute Portfolio Hotel by Marriott offers 99 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished. Televisions come with satellite channels. Bathrooms include a shower and hairdryers.

This Cartagena hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Ermita Cartagena, a Tribute Portfolio Hotel by Marriott. During your stay, you're just a quick walk from Del Cabrero Chapel. You'll find features such as free WiFi in public areas, free self-parking and free airport pick-up service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • The 2 restaurants, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry and luggage storage
  • On-site recreation includes a 24-hour gym
  • 13 minutes by foot from Walls of Cartagena and a 3-minute drive from Clock Tower
  • Free airport pick-up shuttle service
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. There are 3 meeting rooms available. A free shuttle from the airport to the hotel is free (available on request). The business-friendly Ermita Cartagena, a Tribute Portfolio Hotel by Marriott also features a 24-hour fitness centre, a garden, and dry cleaning/laundry services. Self parking is free.

This 4-star Cartagena hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
Señora Ayda – On-site restaurant.
Bar La Biblioteca – On-site bar. Open daily.
Oasis Rooftop Bar – On-site rooftop bar. Open daily.
Salón Mercedes – On-site restaurant. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free airport pick-up shuttle from 7:30 AM to 6:00 PM on request
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; COP 70,000 for adults and COP 35,000 for children
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar

Restaurants on site

  • Bar La Biblioteca
  • Oasis Rooftop Bar
  • Salón Mercedes
  • Señora Ayda

Things to do

  • 24-hour gym

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 3 meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Lift
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with satellite channels
  • Streaming services

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: COP 80000 per pet, per night
  • Maximum 1 (weight limit: 22 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 70000 for adults and from COP 35000 for children
  • Pet fee: COP 80000 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses solar energy
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Ermita Cartagena a Tribute Portfolio Hotel
Ermita Cartagena, a Tribute Portfolio Hotel by Marriott Hotel

Ermita Cartagena, a Tribute Portfolio Hotel by Marriott Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 134 out of 213 reviews
Rating 8 - Good. 47 out of 213 reviews
Rating 6 - Okay. 15 out of 213 reviews
Rating 4 - Poor. 10 out of 213 reviews
Rating 2 - Terrible. 7 out of 213 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Rekha

Liked: Cleanliness, property conditions & facilities, room comfort
Couple first trip to Colombia
We had a wonderful stay at the hotel thanks to Fernandez and Oscar. I want to make a special mention to Oscar who went above and beyond to make our stay comfortable. He also assisted us in booking our taxi to Santa Marta which we could not have done without him. Things that could be improved are room service and improving clearing the plates at breakfast. We had a delicious meal at the restaurant for lunch and would recommend it. We also arranged a trip to Rosario which was amazing. The hotel is close enough to the main city and it is easy to walk or get a taxi. Overall a lovely experience. With wonderful Colombian hospitality.
Stayed 3 nights in Nov 2024

6/10 Okay

Juan Pablo

Travelled with partner
Liked: Cleanliness, amenities
For the price there are better locations within the walled city with similar offerings.
Stayed 4 nights in Nov 2024

10/10 Excellent

Daynetta

Liked: Cleanliness, staff & service, property conditions & facilities
The resort and staff were exceptional. The food and drinks were fantastic also. David transported us to our room safely and politely and held the doors for us as well as verified our drivers upon arrival. We will definitely recommend the hotel and return.
Stayed 2 nights in Nov 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

Michelle, Methune

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again. Staff was pleasant, rooms as expected and great location.
Stayed 4 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

6/10 Okay

Michael, Scottsdale

Stayed 4 nights in Aug 2024

8/10 Good

ROGELIO

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very kind. Had issue with street noise and party noise. Beside that, the hotel was very convenient. Near by grocery stores and main tourist areas. The restaurant and the breakfast buffet was very good.
Stayed 4 nights in Aug 2024

10/10 Excellent

Aisha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were so welcoming and caring. It really felt like home while I was there. Roxanne was particularly amazing!
Stayed 7 nights in Jun 2024

10/10 Excellent

Ali Berke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staff and service were incredible.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ruth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice location; you can walk almost everywhere from here. Plus you have a transportation service at no cost. Front desk people are super nice, friendly and they willing to help you at any time. Definitely I will recommend it.
Stayed 6 nights in Jul 2024

8/10 Good

Sheila, Santa monica

Travelled with family
Liked: Cleanliness, staff & service, amenities
Right outside the walled city so walking distance to it, but in a residential type meighborhood, not a place you should walk around. Hotel stand alone was great, has ever type lounge you would want. Friendly and helpful, sweet staff!
Stayed 2 nights in Jul 2024

10/10 Excellent

Alexis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was quiet. It had a nice pool. The breakfast buffet had many choices to pick from. The staff was nice and helpful
Stayed 2 nights in Jun 2024

10/10 Excellent

ryan s.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and unique boutique hotel very close to District Histórico and across road from beach with clear view to waterfront. If you like smaller hotels with adequate amenities and a boutique feel you will like this option. Also if you plan to spend multiple days dining, shopping, and exploring the Old City this is a great location with Ubers costing < $4 US to go to and from.
Stayed 4 nights in Jun 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Great place just outside walled city
good hotel, walking distance from walled city. Walk only during day, take a uber during odd hours
Stayed 5 nights in Mar 2024

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Too much noise from the outside
Stayed 1 night in Jun 2024

10/10 Excellent

Raul

Liked: Cleanliness
Stayed 5 nights in May 2024

10/10 Excellent

Jean

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic staff, particularly in the reception front desk particularly, but everywhere as well, all around: bell people, waiters, housekeeping, … I will be back in that hotel when I visit as a tourist next time I go to Cartagena, I got there for business this time. Their rooms are excellent!
Stayed 5 nights in Jun 2024

10/10 Excellent

Laurel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are new and orderly, modern amenities. The breakfast was wonderful. The gym and pool were very quiet and private.
Stayed 8 nights in Feb 2024

10/10 Excellent

Shari

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Sean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best service
Best service we've ever had from the front desk, to wait staff to housekeeping to spa. Very friendly employees.
Stayed 3 nights in May 2024

10/10 Excellent

Lloyd Bozeman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Arelvis Alejandrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are extremely kind and attentive. I was a solo traveler and felt welcomed and familiar with everyone. The room I got was a little noisy, but traffic is noisy in general. A beautiful church and park is located walking distance behind the hotel. Breakfast had a large area just for fruits. Their fruits have a rich and complex taste. Breakfast had many options that satisfy any diet. The area El Cabrero es located close to a main avenue that communicates with many parts of the city. It is relatively close to the airport. They have airport shuttle but iOS services start after 7:00 AM. There is a little restaurant for locals next to the hotel. Their food is good. The owner is kind and will help with crossing the street if wanting to cross to the beach. The sunset is beautiful in front of the hotel. The weather is less humid and hot around 5:00PM
Stayed 9 nights in Apr 2024

8/10 Good

Darren

Stayed 1 night in May 2024

10/10 Excellent

Alfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good spot away from Bocagrande and not in the old town - hate Bocagrande lol Really good breakfast setup Good gym Nice pool and bar
Stayed 2 nights in Apr 2024