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Hampton By Hilton Cartagena

3.5 star property

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Outdoor pool
Room, 2 Single Beds, City View (Roll-In Shower) | Living area | 32-inch flat-screen TV with cable channels, TV
Room, 2 Single Beds, Non Smoking, City View | Living room | 32-inch flat-screen TV with cable channels, TV
1 Queen Room Nonsmoking W/sofabed | In-room safe, desk, laptop workspace, soundproofing
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
Calle 8 Av San Martin, Cartagena, 130001
  • Bocagrande Beach
    ‪2 min walk‬
  • Clock Tower
    ‪4 min drive‬
  • Cartagena de Indias Convention Center
    ‪5 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪18 min drive‬

Room options

View all photos for 1 Queen Bed Nonsmoking

In-room safe, desk, laptop workspace, soundproofing

1 Queen Bed Nonsmoking

  • City view
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Single Beds, Non Smoking, City View

Room, 2 Single Beds, Non Smoking, City View | In-room safe, desk, laptop workspace, soundproofing

Room, 2 Single Beds, Non Smoking, City View

  • City view
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds, City View (Roll-In Shower)

Room, 2 Single Beds, City View (Roll-In Shower) | In-room safe, desk, laptop workspace, soundproofing

Room, 2 Single Beds, City View (Roll-In Shower)

  • City view
  • 21 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for 1 Queen Room mobility Access Nonsmoking

In-room safe, desk, laptop workspace, soundproofing

1 Queen Room mobility Access Nonsmoking

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for 1 Queen Room Nonsmoking W/sofabed

1 Queen Room Nonsmoking W/sofabed | In-room safe, desk, laptop workspace, soundproofing

1 Queen Room Nonsmoking W/sofabed

  • City view
  • 21 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for 2 Double Beds Nonsmoking

2 Double Beds Nonsmoking | In-room safe, desk, laptop workspace, soundproofing

2 Double Beds Nonsmoking

  • City view
  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Twin Room With View

In-room safe, desk, laptop workspace, soundproofing

Twin Room With View

  • Sleeps 2
  • 2 Single Beds

View all photos for Room Standard With View

In-room safe, desk, laptop workspace, soundproofing

Room Standard With View

  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Room Standard

In-room safe, desk, laptop workspace, soundproofing

Room Standard

  • Sleeps 2
  • 1 Double Bed

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4.2 out of 5, Very good, (1003)
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About this property

Hampton By Hilton Cartagena

Hotel with free breakfast, a short walk to Bocagrande Beach
This smoke-free hotel features an outdoor pool, a fitness centre and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a snack bar/deli, a 24-hour business centre and coffee/tea in a common area.
Hampton By Hilton Cartagena offers 135 air-conditioned accommodations with a safe and complimentary bottles of water. Fridges and coffee/tea makers are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

32-inch flat-screen televisions come with cable channels. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hampton By Hilton Cartagena. During your stay, you're just a quick walk from Bocagrande Beach. You'll find features such as free breakfast and free WiFi in public areas, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Enjoy pool views while dining at La Heroica
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 4-minute walk from Bocagrande Beach and a 4-minute drive from Clock Tower
  • Airport shuttle service available for a fee
Hampton By Hilton Cartagena offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

You'll find a 24-hour business centre on site. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hampton By Hilton Cartagena.

This 3.5-star Cartagena hotel is smoke free.

Guests are served a free buffet breakfast daily from 6 AM to 10 AM.
La Heroica – This rooftop bar overlooks the pool.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6 AM to 10 AM
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Heroica

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • 11 floors
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Hilton Cartagena
Hampton Hilton Hotel Cartagena
Hampton Hilton Cartagena Hotel
Hampton By Hilton Cartagena Hotel
Hampton By Hilton Cartagena Cartagena
Hampton By Hilton Cartagena Hotel Cartagena

Hampton By Hilton Cartagena Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 492 out of 1001 reviews
Rating 8 - Good. 297 out of 1001 reviews
Rating 6 - Okay. 119 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 49 out of 1001 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

CHRISTOPHER, HEMPSTEAD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! The door man Francisco was so helpful and kind and advised us on where to eat and how to get around and where the best shopping was and so much more
Stayed 4 nights in Jan 2025

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, amenities
Staff and 3rd party reservation app were accommodating - changed dates of reservation
Stayed 1 night in Jan 2025

10/10 Excellent

Joana

Travelled with partner
Todo excelente
Stayed 1 night in Jan 2025

10/10 Excellent

sarra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything. Breakfast, pool area. Staff is very nice and helpful.
Stayed 6 nights in Jan 2025

6/10 Okay

Jaime

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

8/10 Good

maria Gislene Dos Reis

Travelled with family
Liked: Cleanliness, staff & service
The property is new and clean. They rooftop pool with bar , but two things I didn’t like they close early and they don’t have umbrella at all and chair enough to seating enough people.
Stayed 6 nights in Dec 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location and excellent staff

Good location. Very clean and comfortable room. Pleasant staff. Aldair gets 5 stars for excellent service. I stayed one night and then decided to stay another 5. He made the transition effortless, moving me into a recently renovated room immediately. I was prepared to have to check out and then wait for check in time but he made sure that didn’t happen. The only negatives were the air conditioning was out for maintenance 2 of the 6 afternoons during my stay and the pool is very small.
Stayed 1 night in Jan 2025

6/10 Okay

Michael

Liked: Cleanliness
Lobby on the 15 Floor Adjoining room neighbors were noisy.
Stayed 1 night in Jan 2025

10/10 Excellent

ghaleb

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hermoso lugar!
Stayed 7 nights in Jan 2025

2/10 Terrible

alberto

Disliked: Staff & service
Stayed 6 nights in Dec 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities
El gobierno en Colombia, otorgó beneficio de IVA a los no residentes. En mi calidad de no residente solicité este beneficio, sin embargo el establecimiento lo negó al exigir copia de mi declaración de renta, pasaporte expedido por un país diferente a Colombia y certificado de residencia fiscal del país en el cual soy residente. Una burla!
Stayed 1 night in Jan 2025

8/10 Good

Shane

Travelled with group
Liked: Cleanliness, staff & service, amenities
The only thing I didn’t like was the bed. The staff was great and the security guy at the front was a big help answering questions about places to go and tours and things to do
Stayed 10 nights in Dec 2024

6/10 Okay

Brian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Onesimo was awesome, he was very helpful and a wonderful person
Stayed 10 nights in Dec 2024

10/10 Excellent

Juan David

Stayed 1 night in Nov 2024

8/10 Good

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel, well located
Stayed 3 nights in Nov 2024

4/10 Poor

Anibal

Liked: Cleanliness
The WiFi is the worse it doesn’t work and the cleaning lady expects people to leave early I guess because if I don’t ask for my room to be cleaned they wouldn’t have done it.and on another occasion they cleaned my room but they didn’t give any towels or toilette paper so I also had to complain about that situation and all the receptionist said was I’m sorry.
Stayed 7 nights in Nov 2024

10/10 Excellent

ARMANDO, MIAMI

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice accommodation, good location and professional staff
Stayed 4 nights in Oct 2024

6/10 Okay

Leon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor room air conditioning. The thermostat says 18 degrees but the room feels hotter. They said it takes a few hours to kick in cooler air. I asked for another room. They put me in another room. Same situation. So I wait for later that evening to see if anything would change. Same situation. A kind lobby attendant with lots of patience offers to walk me through the hotel to check other vacant rooms. The lobby attendant was kind enough to do this but I told her I can't sleep in such a hot room. We checked out approximate 5 other rooms before I found one with cool air that suits me.
Stayed 3 nights in Oct 2024

6/10 Okay

Leon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities

Bad air conditioning

The air conditioning in the room they gave me was hot. They sent someone he checked something on the wall, and said in Spanish that I had to wait a few hours for the coolair to kick in. Later that night the room remained hot. A courteous female at the guest lobby took us around the hotel room after room for us to visit rooms to see if we were satisfied with the cool air. After visiting a few,we finally found a room. Also this hotel guest policy sucks. I understand security protocols but why do guests have to literally go down to the lobby to sign papers to let a friend in for a few mins?
Stayed 3 nights in Oct 2024

10/10 Excellent

Thomas

Stayed 3 nights in Sep 2024

6/10 Okay

Romina

Liked: Staff & service
Poor breakfast, humidity smell
Stayed 2 nights in Oct 2024

8/10 Good

Mathieu

Stayed 1 night in Oct 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hitel
Stayed 2 nights in Aug 2024