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Hotel Isla del Encanto

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Isla del Encanto

2 outdoor pools, pool umbrellas, pool loungers
Exterior
Terrace/patio
Karaoke room
Premium bedding, minibar, in-room safe, individually decorated

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Housekeeping
  • Bar
  • On private beach
  • Room service
  • Spa
  • Pool

Explore the area

Map
Parque Nacional Corales Islas del Rosari, Cartagena de Indias, Cartagena, Bolivar
  • Baru Church
    4 min walk
  • Bendita Beach
    5 min walk
  • Isla Grande Beach
    2 min drive
  • Cartagena (CTG-Rafael Núñez Intl.)
    98 min drive

Room options

View all photos for Standard Room

Standard Room | Premium bedding, minibar, in-room safe, individually decorated

Standard Room

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Studio Suite

Junior Studio Suite | Premium bedding, minibar, in-room safe, individually decorated

Junior Studio Suite

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Studio Suite

Grand Studio Suite | Premium bedding, minibar, in-room safe, individually decorated

Grand Studio Suite

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Bungalow

Bungalow | Premium bedding, minibar, in-room safe, individually decorated

Bungalow

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 King Bed and 1 Single Bed

View all photos for Double Room Standard With Pool View

Premium bedding, minibar, in-room safe, individually decorated

Double Room Standard With Pool View

  • Sleeps 3
  • 1 King Bed and 2 Double Bunk Beds

View all photos for Double Room Deluxe With Sea View

Premium bedding, minibar, in-room safe, individually decorated

Double Room Deluxe With Sea View

  • Sea view
  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Isla del Encanto

On private beach with 2 outdoor pools, near Corales del Rosario National Park
Catch some rays on Hotel Isla del Encanto's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Hotel Isla del Encanto offers 31 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. Satellite televisions are provided.

Bathrooms include a shower with a rainfall showerhead, and dressing gowns. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on a daily basis.

A private beach and a marina are featured at the hotel. 2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Massages are available on the beach and in the spa. Other services include facials, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Hotel Isla del Encanto. During your stay, you're just a quick walk from Baru Church. You'll find features such as 2 outdoor pools, 2 restaurants and a full-service spa.
  • Enjoy local and international cuisine with a beachfront location at Don Juancho, one of the property's 2 restaurants
  • Take a swim in the 2 outdoor pools
  • Treat yourself to massages, body treatments or aromatherapy at the spa
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a private beach, volleyball and kayaking
  • Just a 2-minute drive from Isla Grande Beach and a few minutes from Corales del Rosario National Park
  • Airport shuttle service available for a fee
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Hotel Isla del Encanto, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 2 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. This beach hotel also offers a children's pool, a garden and a terrace. You'll have access to the outdoor pool at a partner property.

Smoking is allowed in designated areas at this 4-star Cartagena hotel.

Don Juancho – This beachfront restaurant specialises in local and international cuisine and serves lunch and dinner. Guests can enjoy al fresco dining (weather permitting). A children's menu is available.
Marea – Overlooking the ocean and garden, this buffet restaurant specialises in local cuisine and only serves lunch. Guests can enjoy al fresco dining (weather permitting). Open daily.
El Goyo – This sports bar is located on the beach. Open daily.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Return airport shuttle (surcharge) from 7:00 AM to 4:00 PM on request

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Don Juancho
  • El Goyo
  • Marea

Things to do

  • 2 outdoor pools
  • Beach volleyball
  • Children's pool
  • Full-service spa
  • Kayaking
  • Outdoor pool (guest access)
  • Playground
  • Shopping
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Playground

Conveniences

  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Marina
  • On a private beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Handrails in stairways
  • Pool access ramp on site
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Individual decor
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must transfer via boat and shuttle to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 11:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Guests should arrive at the La Bodeguita dock in Cartagena from 11 AM to 11:30 AM on the day of arrival to board the boat or bus. The boat/bus ride is approximately 1 hour.

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Isla del Encanto

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: COP 300000 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: COP 300000 (one-way), (up to 18 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds
Tax ID - RNT 30258
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To get to the property, guests need to transfer by boat and shuttle. Transfers need to be confirmed by contacting the property at least 48 hours before travel on the number on the booking confirmation. Hotel Isla del Encanto offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 11:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • There is limited hot water on site.
  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Isla Encanto Baru Island
Isla Encanto Baru Island
Hotel Isla del Encanto Hotel
Hotel Isla del Encanto Cartagena
Hotel Isla del Encanto Hotel Cartagena

Hotel Isla del Encanto Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 107 out of 164 reviews" "
Rating 8 - Good. 31 out of 164 reviews" "
Rating 6 - Okay. 15 out of 164 reviews" "
Rating 4 - Poor. 5 out of 164 reviews" "
Rating 2 - Terrible. 6 out of 164 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Christina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely . Very clean , really cool outdoor shower. The guests only pool was really great and the hotel grounds were well maintained Like others mentioned , the water is a bit murky and green, not clear blue it is still calm and pretty. We loved using the free paddle boards and kayaks . We didn’t love having day trippers take over the beach at 10-2 so we went to the pool during that time . There are some people selling jet ski rides and jewelry near the beach but they mostly wait for you to approach them . Lovely views from the restaurant . They have a few vegetarian options that were tasty. We had an issue with the server and the vegetarian food that was resolved quickly and very kindly by the manager of restaurant and hotel. We loved the snorkel trip . It was so lovely. We hope in the future the guides would talk about importance of conservation and remind people not to step on the coral . Our son 11 year old loved this place and we liked it . We would return . It was overall a nice relaxing place to spend time .
Stayed 1 night in Aug 2024

10/10 Excellent

Svetlana

Travelled with family, Travelled with partner
We spent great time with our family and enjoyed our stay. Very small, friendly resort to relax. Can’t wait to get back
Stayed 4 nights in Sep 2024

10/10 Excellent

Juan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing get away resort. Food and drinks are outstanding. Special shoutout to Lewin, Silvio and Alvaro. Ammenities on this resort are above similar properties. Beach is not the biggest and due to its location and depending on weather, the water can get mixed up and not be as turquoise as other beaches in the area.
Stayed 1 night in Aug 2024

10/10 Excellent

Jihad

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Jul 2024

2/10 Terrible

Yara

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all It is NOT an all inclusive. They don’t have something as simple as a coffee maker in the room. The employees/ activity venders want to take advantage of prices. Note be careful cause we bought a package for activity excursions & paid a lot of $$$ & did not get what was promised. Also there is no shop no anything in this island & they don’t offer snacks & if you want anything & would like to leave the island to nearby town they want to charge you an arm & a leg to just take you. The place is beautiful but you must know you will be paying lots of out of pocket $$$ on a place that it’s supposed to be “all inclusive”. Will NEVER go again. If anything look into playa Blanca a nearby hotel much better than this one.
Stayed 5 nights in Jul 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2024

8/10 Good

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

2/10 Terrible

Faoud, Spring Valley

Stayed 5 nights in Jul 2024

10/10 Excellent

Luz patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Island getaway!
Great Island getaway from bustling Cartagena. I was able to sleep very good and truly relax! Junior the reception manager was vey accommodating and friendly. He made sure I was very happy during my stay!✨🏝️🌊🏝️✨
Chilling under the palm tree!🏝️
Nice shaded beds by the beach!🏝️
Beautiful resort grounds and bar pool… delicious passion fruit drinks!
Stayed 1 night in May 2024

10/10 Excellent

Connie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great attention from staff. Very pleasant and helpful.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is wonderful, can’t wait to go back again.
Stayed 1 night in Apr 2024

10/10 Excellent

Keenan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A truly wonderful few days at this gorgeous property. The boat ride to the property from Cartagena was a beautiful one hour trip. Welcome drinks and friendly staff greeted us upon arrival. Our villa overlooking the pool and sea was modern and comfortable with very quiet and effective air conditioning, that was necessary as the afternoon heat was impressive. Three meals per day are included and they were tasty, well prepared and large portions that were served by friendly staff. Note that alcohol is NOT included in the rate, so be prepared to pay extra for any cocktails or wine. The neighboring village was a bit loud at night as the street party went until the early morning hours, but it was a LOT more quiet than the street parties in Cartagena. Overall a great spot that was very well maintained, relaxing with great food and great service. We would highly recommend for a relaxing escape after busy days being a tourist in Cartagena.
Stayed 4 nights in Mar 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024

10/10 Excellent

Christopher Gisselle

Stayed 2 nights in Mar 2024

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful isolated (reached only by boat) tropical resort on the beach. A wonderful break from the hustle of the city of Cartagena.
Stayed 3 nights in Feb 2024

10/10 Excellent

Bruce

As nice as we expected - maybe more so. Beautiful surroundings.
Stayed 1 night in Mar 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Secluded feel, but options to venture out. Good variety in menu.
Stayed 5 nights in Feb 2024

6/10 Okay

alejandro, Wellington

Liked: Staff & service
Stayed 2 nights in Jan 2024

10/10 Excellent

Rebeca

Stayed 2 nights in Dec 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
It was a wonderful stay from start to finish. Service was incredible, food delicious, rooms amazing. Only downside was that I didn’t think to bring bug repellent. Mosquitos were bad early am and evening so we were unable to use our balcony at all and had to get out of the pool by 5:00pm. This was in November at the end of rainy season, so it makes sense that there were mosquitos, just an oversight on my part. Hope this tidbit helps someone be better prepared.
Stayed 2 nights in Nov 2023

10/10 Excellent

Adriana

Travelled with partner
Liked: Amenities
Amazing just watch out mosquitos after 6 pm
Stayed 1 night in Sep 2023

10/10 Excellent

Latasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was beautiful. The only thing I didn't like was not having a free option of transportation off of the island when i wanted to go explore. However the overall stay was nice and the staff were very kind. Also make sure to take bug spray the mosquitoes were very bad and I got bit up alot.
Stayed 3 nights in Oct 2023

8/10 Good

Lois, COCHRANE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is absolutely amazing. We came on a family of 7 adults vacation in late September. The staff treated us like family. No reservations for dinner necessary. Our table was set for our 4 rooms every meal. Which was a way too much food. Three course for every meal. Wow. What to know before you go. 1) they provide transportation there and back from Cartagena, however the time of arrival and departure was not disclosed on booking. Typically they pick up at noon(be there at 11) and they depart at 3:00. The thing to remember is, it’s by boat and dependent on weather conditions. We ended up having to book a private boat back because of our flights. $450 USD. 2) all inclusive includes a breakfast buffet. A 3 course lunch with choices. Usually salad or soup, followed by a choice of 3 entrees and several choices of dessert. 3)it is extremely hot and especially humid in September. September and October is a low season. Very few people there, including day trippers. There were only 5 or 6 rooms besides our family.(conservative estimate). Locals told me the resort is packed jAnuary to April. 4) when booking I understood there was a beach for hotel guests and one day trippers. There are separate pools, bar and food area for guests, but the actual beach is for both. You can access the ocean from the reserved pool area, but not the beach. Wasn’t crowded so no issues. 5) activities booked were amazing. private boats with locals
Stayed 4 nights in Sep 2023

10/10 Excellent

Frank

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing experience the staff, food and property where all 5 stars
Stayed 3 nights in Sep 2023

4/10 Poor

MacAdam

Travelled with family
Family of four (two adults, two kids- 8 and 11) from California stayed four days. Really nice location, nice pools, felt very safe. Nice rooms. Beautiful grounds. However, the all-inclusive at Hotel Encanto appeared to our family to mean "all- mediocre." There is no drinking water onsite from the faucets or from water filtration systems. The resort provides one, ten oz. bottle of water at breakfast, one at lunch and one at dinner. Period. Beyond those thirty ounces of drinking water per person, per day, you have to buy. For a 500 mL bottle (about 17 ounces) they charge about two dollars. For a family of four, this significantly added up over the course of our stay. It was also just kinda of philosophically insulting for a "four star resort." Good side: great bartenders. Super knowledgeable, great drinks. These folks know how to make exceptional cocktails. Disappointment: the food. Very limited options, and guess what? No other options. There is no where else to go anywhere geographically, to eat a different meal. If food is not a big deal to you, then this should not dissuade you. Skip the snorkeling tour (really), and make sure you don't want to cut your trip short. By day three we asked to leave the island- no refunds and a private boat costs $400. We stayed our final day. For the prices they are charging, I would advise folks to head to Mexico or Costa Rica for much better options at the same price point.
Stayed 4 nights in Aug 2023