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Hotel Oceania Cartagena

3.0 star property

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Lobby
Exterior
Lobby
Lobby
Superior Room, Partial Ocean View | Desk, blackout curtains, free WiFi, bed sheets

Reviews

7.2 out of 10
Good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Pet-friendly
  • Laundry
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
Calle 1 No. 3-231, El Laguito, Cartagena, Cartagena, 130001
  • Castillo Grande Beach
    ‪5 min walk‬
  • El Laguito Beach
    ‪7 min walk‬
  • Bocagrande Beach
    ‪8 min walk‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪22 min drive‬

Room options

Similar properties

Exterior

ibis Cartagena Marbella

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Restaurant
4.1 out of 5, Very good, (1005)
The price is CHF 83
for 1 night
for 1 night
8 Mar - 9 Mar
ibis Cartagena Marbella

About this property

Hotel Oceania Cartagena

Hotel with a 24-hour front desk, a quick walk to Castillo Grande Beach
This smoke-free hotel features a children's pool, concierge services and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
Hotel Oceania Cartagena offers 40 air-conditioned accommodations with a hairdryer and free toiletries. Cable televisions are provided. Bathrooms include a shower with a rainfall showerhead.

This Cartagena hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a children's pool.
During your stay at Hotel Oceania Cartagena, you're just a quick walk from Bocagrande Beach. Enjoy features like free WiFi in public areas, plus breakfast (surcharge) and concierge services.
  • Free WiFi
  • Continental breakfast served daily for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • Just a 5-minute walk from Castillo Grande Beach and 8 minutes on foot from Bocagrande Beach
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Hotel Oceania Cartagena, you'll find a children's pool, a terrace, and multilingual staff. Public spaces have free WiFi. Hotel Oceania Cartagena also features tour/ticket assistance, a garden, and concierge services.

This 3-star Cartagena hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:00 AM to 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:00 AM for a fee: COP 25,000 for adults and COP 25,000 for children

Things to do

  • Children's pool

Family friendly

  • Children's pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture
  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

More

  • Air conditioning
  • Desk
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 15 October to 17 October:
  • Laundry facilities

Access methods

Staffed front desk

Pets

  • Pets: COP 60000 per pet, per night, plus a deposit of COP 60000 per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 44 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 4 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for COP 95000 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cleaning fee: COP 12000 per accommodation, per night (varies based on the length of stay).
  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately COP 25000 for adults and from COP 25000 for children
  • Pet deposit: COP 60000 per day
  • Pet fee: COP 60000 per pet, per night
  • Rollaway bed fee: COP 95000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • One child aged 4 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Oceania Cartagena Hotel
Hotel Oceania Cartagena Cartagena
Hotel Oceania Cartagena Hotel Cartagena

Hotel Oceania Cartagena Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 14 out of 41 reviews
Rating 8 - Good. 9 out of 41 reviews
Rating 6 - Okay. 7 out of 41 reviews
Rating 4 - Poor. 7 out of 41 reviews
Rating 2 - Terrible. 4 out of 41 reviews

7.8/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

2/10 Terrible

Suresh

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower was not working and the bathroom flush was not working very bad staff They don’t provide a single water bottle also And they don’t accept order for a Sandwitch also
Stayed 2 nights in Sep 2024

2/10 Terrible

Joseph

Disliked: Cleanliness, staff & service, property conditions & facilities
No elevator, no new towels, no hot water, had to have the keys reprogrammed will not being able to get in my room that was dirty
Stayed 2 nights in Aug 2024

6/10 Okay

ERIC

Travelled with group
Liked: Staff & service
Disliked: Amenities
No elevator Big room Windows screwed shut
Stayed 1 night in Jul 2024

10/10 Excellent

Ian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
If you are single I do not recommend this place. There are hidden fees and unless you pay extra you can not bring visitors to your room. Very good place to bring your family.
Stayed 3 nights in Jun 2024

8/10 Good

Montgomery T

Travelled with family
Liked: Cleanliness
Price and location were good. Staff very friendly. Breakfast was good. Problems: card entry was on and off; outside staircase unprotected from the weather (no elevator); a bit noisy and front desk needs bilingual staff
Stayed 8 nights in May 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel well located and friendly.
Very friendly, basic amenities, well located, breakfast could use improvement, rooms comfortable, no lift for higher floors, but overall good.
Stayed 1 night in Mar 2024

4/10 Poor

Leslie

Travelled with family
Hot water very slow to arrive in the room. Extenal noise-very poor No hairdryer No coffee/mugs no drinking glasses-had to ask We liked the breakfast
Stayed 3 nights in Feb 2024

10/10 Excellent

FRANCISCO

Stayed 1 night in Feb 2024

4/10 Poor

laura

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Unlike what the description says, there’s no hairdryer, rooms smell bad and accommodations remain in poor condition
Stayed 2 nights in Oct 2023

10/10 Excellent

Aquiles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location: near the beach, restaurants, supermarket, laundry, money exchange, etc. Great service and safe area. A few minutes drive from the colonial/historical area. Breakfast is ok. Needs improve: more fruits and better breads.
Stayed 3 nights in Aug 2023

8/10 Good

john

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

6/10 Okay

Andres

Disliked: Cleanliness, staff & service
Pésimo servicio
Muy malo el servicio. Desde el check in hasta la salida. Nada de colaboración, déspotas y cero interés por negocios ya que tengo un grupo grande y no me dieron ni siquiera la información adecuada. Nada que ver con la excelencia cuando perteneció a la cadena Estelar. Descuidados y cero profesionales del sector. Troste decirlo pero así es.
Stayed 1 night in Feb 2022

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, affordable hotel
The location is good. Near the beach and nany places to eat. The hotel has an elevator but the wont let you use it due to covid. Which is odd. We were on the 4th floor so thst was inconvenient. The hotel room over all was nice, spacious and clean. The toilet took a long time to fill but other than that the room was comfortable. The daily breakfast was simple but good
Stayed 2 nights in Dec 2021

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Extremely Disappointed....
Though there is alot of potential for the Hotel leftover from the previous ownership either management or current ownership don't care about customer service and occupant comfort.. The elevator did not work during my entire stay, breakfast was a sham with the ants eating better than me as they crawled all over the table and all common areas offered no relief from outdoor humidity while the A/C remained off.. The only bright spots where the spacious rooms and exemplary front desk stewards both day and night...
Stayed 2 nights in Sep 2021

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The pool was not in operation and could not get a clear answer from staff if it would be accessible in the future. The elevator was not working and we were placed on the 3rd floor and had to carry our bags up 3 flights of stairs. The room smelled funky.
Stayed 6 nights in Jul 2021

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Staff & service
Good location but staff was rude. There was no hot water.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel many times before the new owners bought it. I love the hotel it has a lot of character. It has the best location in Boca Grande. Many restaurants a lot of wildlife on the lake. And steps to the beach. The breakfast was excellent the Housekeeping did an excellent job at keeping my room clean with fresh bedding. The front desk staff went out of their way to make sure I got everything I desired. I want to give a special thanks to Karina Marimon edgar jorge
Stayed 6 nights in Apr 2021

8/10 Good

MARGALIDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

CI TEKPRO S A

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

4/10 Poor

Valeria

Travelled with family
Disliked: Staff & service
Não gostei
Stayed 6 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía. Muy central, cerca playa.
Stayed 4 nights in May 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomiendo este lugar
Muy buena la atención un lugar ideal para salir a cualquier destino de playa, muchos vendedores de planes pero hay que elegir el plan primero y luego pagar.
Stayed 1 night in Mar 2024

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rápido el check in, muy limpio, la estadía fue agradable, zona muy estratégica.
Stayed 4 nights in Feb 2024