InterContinental Cartagena De Indias, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Cartagena De Indias, an IHG Hotel

Outdoor pool, free pool cabanas, pool loungers
Exterior
Room amenity
Exterior
Room amenity

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service

Explore the area

Map
Bocagrande Carrera 1 No. 5-01, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    1 min walk
  • Centro Comercial Nao
    1 min walk
  • Rio Cartagena Casino
    3 min walk
  • Cartagena (CTG-Rafael Núñez Intl.)
    20 min drive

Room options

Classic Room, 2 Queen Beds, Ocean View (Smart)

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Ocean View

  • 36 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, City View

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Premium Room

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Suite, 1 King Bed (Ocean)

  • 82.6 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed

Classic Room, 2 Queen Beds, Ocean View

  • 36 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, City View (City Bay View Smart)

  • 36.4 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Ocean View (High Floor)

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Classic Room, 1 King Bed, Club lounge access (High Floor)

  • 36 sq m
  • Bay view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, Ocean View (High Floor)

  • 36 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Classic Room, 1 King Bed, City View

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Classic Room

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 Single Bed

Classic Room, 2 Queen Beds, Club lounge access (High Floor)

  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Grand Suite, 1 Single Bed (Ocean)

  • 105 sq m
  • Beach view
  • Sleeps 4
  • 1 Single Bed

Classic Room, 1 King Bed, Ocean View (Smart)

  • 36 sq m
  • Beach view
  • Sleeps 2
  • 1 King Bed

Classic Room, 2 Queen Beds, Accessible Bathtub

  • 38 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Presidential Suite, 1 Single Bed

  • 159 sq m
  • Ocean view
  • Sleeps 6
  • 1 Single Bed

Suite, 1 King Bed (Ocean, High Floor)

  • 83 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Classic Room, 2 Queen Beds, City View (Smart)

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

InterContinental Cartagena De Indias, an IHG Hotel

Family fun on the beach, with outdoor pool, near Bocagrande Beach
Spend the day relaxing on the beach or pampering yourself at InterContinental Cartagena De Indias, an IHG Hotel's full-service spa.
InterContinental Cartagena De Indias, an IHG Hotel offers 285 air-conditioned accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. LCD televisions come with premium satellite channels. Bathrooms include dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding and hairdryers can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples. Services include massages. The spa is equipped with a sauna and a steam room.
Our customers tell us they can't get enough of InterContinental Cartagena De Indias, an IHG Hotel's great location. During your stay, you'll be connected to a shopping centre and just a quick walk from Bocagrande Beach. Free WiFi in public areas, a full-service spa and an outdoor pool are available.
  • Free WiFi
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Indulge with massages at the spa
  • Services include babysitting, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes a 24-hour gym and a sauna
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Bocagrande Beach and 5 minutes by car from Clock Tower
  • Airport shuttle service available for a fee
InterContinental Cartagena De Indias, an IHG Hotel offers its guests a full-service spa, an outdoor pool, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A children's pool, a 24-hour fitness centre, and a terrace are also featured at the family-friendly InterContinental Cartagena De Indias, an IHG Hotel. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) is available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Cartagena hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
InterContinental Cartagena De Indias, an IHG Hotel has a restaurant on site.
Late-night fare is available from 24-hour room service.

Awards and affiliations

This property is affiliated with the International LGBTQ+ Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, transgender, queer, intersex and asexual (LGBTQ+) guests.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (COP 18,000 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: COP 75,000 for adults and COP 45,000 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining

Family friendly

  • Babysitting (surcharge)
  • Children's pool
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Lifeguards on site
  • Mini-fridge
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach towels
  • Free pool cabanas
  • On the beach
  • On the waterfront
  • Pool loungers
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Couples treatment rooms
  • Massage
  • Sauna
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Doorbell and phone notification
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Designated smoking areas (fines apply)
  • Lifeguards

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at InterContinental Cartagena De Indias, an IHG Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately COP 75000 for adults and from COP 45000 for children
  • Airport shuttle fee: COP 50000 per vehicle (one-way, maximum occupancy 4)
  • Self-parking fee: COP 18000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
InterContinental Cartagena De Indias, an IHG Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
No visitors or unregistered guests are allowed in guestrooms.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Intercontinental Cartagena
Intercontinental Cartagena Indias
Intercontinental Indias
Intercontinental Indias Hotel
Intercontinental Indias Hotel Cartagena
Intercontinental Cartagena Indias Hotel
Intercontinental Cartagena De Indias
InterContinental Cartagena De Indias an IHG Hotel
InterContinental Cartagena De Indias, an IHG Hotel Hotel
InterContinental Cartagena De Indias, an IHG Hotel Cartagena

InterContinental Cartagena De Indias, an IHG Hotel Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 717 out of 1002 reviews" "
Rating 8 - Good. 177 out of 1002 reviews" "
Rating 6 - Okay. 49 out of 1002 reviews" "
Rating 4 - Poor. 23 out of 1002 reviews" "
Rating 2 - Terrible. 36 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Rosa

Liked: Property conditions & facilities
The hotel was very nice and clean, great staff
Stayed 4 nights in Sep 2024

10/10 Excellent

Doreatha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

LaTonya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Is Nice Right In Front Of Beach; Only Thing Is Locals Are Wanting To Convince You To Buy But Its Not A Huge Deal
Stayed 3 nights in Sep 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Kayla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my stay! The staff was excellent, the rooms were clean and the food was good! 10/10, would stay there again!
Stayed 6 nights in Sep 2024

10/10 Excellent

Pedro

Liked: Cleanliness, property conditions & facilities
Excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Teresita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Sharonda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I LOVED this hotel. The staff were absolutely amazing and were so kind and friendly. The hotel was beautiful, everything was clean and modern, and it was a phenomenal experience. I am already planning my next vacation for the same hotel. I loved every moment!
Stayed 8 nights in Sep 2024

10/10 Excellent

John Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everthing was nice and staff friendly and helpful. Why have an i e machine, but no ice bucket in the room.
Stayed 6 nights in Sep 2024

10/10 Excellent

Harrison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Stanley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay. The staff WOW. I WILL DEFINITELY GO BACK SOON. Thank you to all for making my first visit to Cartagena the best I ever had.
Stayed 7 nights in Sep 2024

10/10 Excellent

Evangelita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely LOVED our stay! The hotel staff is extremely attentive, welcoming, and ready to assist with any act of service. The design of the hotel is very modern, the infinity pool is well kept with lounging chairs/towels provided, an on site cafe/restaurant/poolside food & beverage services. I would stay here again! The rooms were clean, bed and sheets were extremely comfortable and changed daily.
Stayed 3 nights in Sep 2024

10/10 Excellent

nelson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was outstanding, except for the guys from the bar, bad experience...
Stayed 2 nights in Sep 2024

10/10 Excellent

Alejandro

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Buena atención. Aunque el servicio un poco lento
Stayed 4 nights in Sep 2024

10/10 Excellent

Ricardo Rodriguez

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very beautiful hotel, conveniently located across the street from the beach. The staff were so kind and helpful, especially Keilin Sanchez. The room was beautiful. I highly recommend the king corner suite. Lounge access was especially convenient and the available food and drinks was an awesome bonus. The breakfast was delicious. The surrounding area was very walkable with plenty of restaurants and shops. We felt very safe our entire time there.
Stayed 3 nights in Aug 2024

8/10 Good

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Everything is convenient and the 24 hour room service was the best
Stayed 7 nights in Aug 2024

4/10 Poor

Eric

Stayed 2 nights in Aug 2024

10/10 Excellent

Lianna Yvonne Olivero

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and great customer service.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location !! Great views
Stayed 4 nights in Jul 2024

10/10 Excellent

Nigayla

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views from this hotel. Housekeeping was very quick and efficient. Breakfast buffet was great too.
Stayed 3 nights in Aug 2024

10/10 Excellent

Paul B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay while on vacation in Cartagena. It’s close to the beach and shopping areas. The property is well maintained, they also have a restaurant if you don’t wish to eat out, the only thing food is very salty. The staff is friendly.
Stayed 4 nights in Jul 2024

10/10 Excellent

Kareen

Liked: Cleanliness, staff & service, property conditions & facilities
I thoroughly enjoyed my stay at the Intercontinental Hotel in Cartagena. The staff was friendly and helpful and were able to give advice when information was needed. The propety wsclean and well kept. The pool area beautifl. The room and the housekeeping werevery good. Location was great for stopping and restaurants and the beach. I would definately stay at this hotel again and would recommend it.
Stayed 5 nights in Aug 2024

10/10 Excellent

Archie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel with all the amenities.
Stayed 3 nights in Jul 2024

2/10 Terrible

Jelani

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
No guests whatsoever. Idc what law they passed recently. They could have figured it out—never again.
Stayed 5 nights in Aug 2024