OZ Hotel

3.5 star property

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Photo gallery for OZ Hotel

Reception
Front of property
Suite | Premium bedding, down duvets, pillow-top beds, minibar
Hallway
Porch

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Carrera 3 N 4-61, Cartagena, Bolivar, 130001
  • Bocagrande Beach
    ‪3 min walk‬
  • Castillo Grande Beach
    ‪11 min walk‬
  • Clock Tower
    ‪5 min drive‬
  • Cartagena (CTG-Rafael Núñez Intl.)
    ‪20 min drive‬

Room options

Classic Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • City view
  • 27 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

Similar properties

About this property

OZ Hotel

Hotel connected to a shopping centre in Cartagena with free breakfast
A restaurant, a bar/lounge and concierge services are available at this hotel. Free full breakfast, free WiFi in public areas and a free beach shuttle are also provided. Additionally, laundry facilities, a 24-hour front desk and express check-in are on-site.
OZ Hotel offers 60 air-conditioned accommodations with minibars and a safe. This individually decorated and furnished accommodation includes desks. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include a shower and hairdryers. This Cartagena hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at OZ Hotel. During your stay, you'll be connected to a shopping centre and just a quick walk from Bocagrande Beach. Free breakfast, free WiFi in public areas and a free beach shuttle are available.
  • Free full breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance and a porter
  • 5 minutes by car from Clock Tower and 6 minutes from San Felipe de Barajas Castle
  • Free beach shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at OZ Hotel.

Smoking is allowed in designated areas at this 3.5-star Cartagena hotel.

Guests are served a free full breakfast daily from 6 AM to 10:30 AM.
OZ Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free beach shuttle

Food and drink

  • Free full breakfast available daily 6 AM to 10:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible shuttle
  • Front entrance ramp
  • Lever door handles
  • Lift (119 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (150 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 buildings
  • 5 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)
  • Reception hall
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Mobile key entry
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at OZ Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay VAT (19%) at the property. Non-resident travellers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Visitors travelling with a child may be required by the property to present the following documents: at check-in, parents travelling into Colombia with a child under 18 may be obligated to present the child's birth certificate and photo ID (passport for non-Colombian citizens). If a relative or legal guardian is travelling into Colombia with the child, that relative or legal guardian may be obligated to present a notarised consent of travel signed by both parents, along with a copy of both parents' ID. If only one parent is travelling into Colombia with the child, that parent may be required to present a notarised consent of travel signed by the other parent. Visitors planning to travel with children should consult a Colombian consulate office in advance of travel for additional guidance.
  • Children may not be eligible for complimentary breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel OZ
OZ Cartagena
OZ Hotel
OZ Hotel Cartagena
OZ Hotel Hotel
OZ Hotel Cartagena
OZ Hotel Hotel Cartagena

OZ Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 642 out of 1009 reviews
Rating 8 - Good. 259 out of 1009 reviews
Rating 6 - Okay. 63 out of 1009 reviews
Rating 4 - Poor. 18 out of 1009 reviews
Rating 2 - Terrible. 27 out of 1009 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Bruce, Clinton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
INCREDIBLE STAFF
Stayed 1 night in Feb 2025

10/10 Excellent

Jhon Peter

Travelled with family, Travelled with partner, Travelled with group
Perfect location for a few days off.
Stayed 5 nights in Feb 2025

10/10 Excellent

Terry

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing I did not like was the food.
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael Antonio

Stayed 3 nights in Jan 2025

8/10 Good

Ludra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

Clarke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Quante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Hajii, Lithiona

Travelled with family
Liked: Amenities
I live the OZ Hotel I will stay there everytime I come visit
Stayed 4 nights in Feb 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel has been upgraded since the last time i stayed. The property and amenities were world class i will come back again.
Stayed 6 nights in Feb 2025

10/10 Excellent

Sydney, Cedar Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Jan 2025

4/10 Poor

Valencia. S

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
The staff treated myself and the group i was with as if we did not belong. We were questioned about our skin color and occupations in an attempt to get additional money from us. We were harassed by police outside of the hotel because staff inside judged us due to our skin color. Our stay was uncomfortable from beginning to end. The only friendly staff member that was nice and accommodating to us was the bar tender, Alexander. To Alexander, thank you for all your help, patience, and good drinks!
Stayed 4 nights in Jan 2025

10/10 Excellent

Shane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and convention location
Stayed 3 nights in Jan 2025

10/10 Excellent

Agron

Travelled with family
Liked: Amenities
I’m so happy
Stayed 8 nights in Jan 2025

10/10 Excellent

Bruce, Clinton

Stayed 7 nights in Jan 2025

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Fernando, Chicago

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this Hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Hernando d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vacation with my couple

My stay Here was good! Good room enough space for two people and they are really clean and comfortable, the service was excellent, I would come back for sure
Stayed 7 nights in Jan 2025

8/10 Good

Jimmy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Stay

Really nice Just a temporary problem with the toilet. It wouldn’t completely flush for about 12 hours or so
Stayed 1 night in Jan 2025

10/10 Excellent

Milton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Quante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Tamara

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel room was filled with mosquitoes, the room was extremely hot ac didn’t work. The bed felt like a brick and the shower pressure was horribly painful, felt like I was getting rocked thrown at me on top of that the hot water didn’t work at all. I checked in around 5:30pm and left and an hour later due to the bad conditions. Had to find another hotel I got bitten a few times in the room.
Stayed 3 nights in Jan 2025

2/10 Terrible

Sandra

Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Quante

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Dedrick

Stayed 3 nights in Jan 2025

10/10 Excellent

Juan Carlos

Stayed 4 nights in Jan 2025