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Relax Hotel Casa voyageurs

3.0 star property

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Photo gallery for Relax Hotel Casa voyageurs

Lobby sitting area
In-room safe, desk, laptop workspace, blackout curtains
Lobby sitting area
Lobby
Interior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning

Explore the area

Map
Centre Tachfine, Blvd. Ibn Tachfine, Casablanca, Casablanca
  • Place Mohammed V
    ‪3 min drive‬
  • Central Market of Casablanca
    ‪4 min drive‬
  • United Nations Square
    ‪4 min drive‬
  • Casablanca (CMN-Mohammed V)
    ‪43 min drive‬

Room options

View all photos for Twin Room

Twin Room | In-room safe, desk, laptop workspace, blackout curtains

Twin Room

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Double Room

In-room safe, desk, laptop workspace, blackout curtains

Double Room

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Junior

Lobby

Suite Junior

  • 54 sq m
  • Sleeps 2
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Family Room

Family Room | In-room safe, desk, laptop workspace, blackout curtains

Family Room

  • 51 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Superior Double Room

In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room

  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

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  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (409)
The price is CHF 46
for 1 room
includes taxes & fees
22 Feb - 23 Feb
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About this property

Relax Hotel Casa voyageurs

Hotel with a 24-hour front desk, near Central Market of Casablanca
A restaurant, concierge services and dry cleaning are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance and a front desk safe are on-site.
Relax Hotel Casa voyageurs offers 94 air-conditioned accommodations with a safe and coffee/tea makers. Cable televisions are provided. Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries.

This Casablanca hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hairdryers.

The shopping around Relax Hotel Casa voyageurs gets high marks from our customers. During your stay, you'll be close to Central Market of Casablanca. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at Relax, a buffet restaurant that serves local and international cuisine
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 3-minute drive from Place Mohammed V and a few minutes from Central Market of Casablanca
There's a restaurant on site. Public spaces have free WiFi. A vending machine, multilingual staff, and tour/ticket assistance are also featured at Relax Hotel Casa voyageurs.

Smoking is allowed in designated areas at this 3-star Casablanca hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
Relax – This buffet restaurant specialises in local and international cuisine and only serves breakfast.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 9 for adults and EUR 4.50 for children
  • A restaurant

Restaurants on site

  • Relax

Things to do

  • Shopping centre

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 48-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Relax Hotel Casa voyageurs

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.22 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9 for adults and from EUR 4.50 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Alcohol isn't served at Relax Hotel Casa voyageurs.

Property is also known as

Relax Hotel Casa voyageurs Casablanca
Relax Casa voyageurs Casablanca
Relax Casa voyageurs
Relax Casa Voyageurs
Relax Hotel Casa voyageurs Hotel
Relax Hotel Casa voyageurs Casablanca
Relax Hotel Casa voyageurs Hotel Casablanca

Relax Hotel Casa voyageurs Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 136 out of 254 reviews
Rating 8 - Good. 71 out of 254 reviews
Rating 6 - Okay. 24 out of 254 reviews
Rating 4 - Poor. 8 out of 254 reviews
Rating 2 - Terrible. 15 out of 254 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Shareen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and Lovely stay!
Great place to stay as it’s located next to Tachfine mall. Taxis were easy to get. Food court was in the mall if you didn’t want to go far for a meal as well as for atm needs.
Stayed 3 nights in Nov 2024

10/10 Excellent

DAPHNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to train station. Rooms are spacious and updated. AC works. Everything was clean, beds were comfortable.
Stayed 1 night in Oct 2024

6/10 Okay

Amy

Convenient location
Stayed 1 night in Oct 2024

6/10 Okay

Elaine

Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good location and walkable to the main train station. Yes it is true that it is a bot off that no towels are provided, and even more to have 2 men knocking on our door at 10pm saying to give us towels when we haven’t requested for it. We are not sure if they really are staff but a little suspicious. Friendly staff, breakfast is ok and can be better. Location is the key and we are happy with our stay.
Stayed 2 nights in Sep 2024

8/10 Good

Jason, Coquitlam

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service along with nice breakfast. Would stay here again.
Stayed 1 night in Sep 2024

2/10 Terrible

Karl

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was THE WORSTHotel experience in my life! Don’t put a car in the “FREE PARKING” Garage! You gonna end up in a fist fight! Again …. The WORST! Don’t go there!
Stayed 1 night in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the greatest experience
The location was pretty close to train station and also next to a mall. But I found the hotel to be a little unresponsive to my emails before I got there. When I got there, my hotel room didn't have shower towel and it was pretty noisy.
Stayed 1 night in Aug 2024

8/10 Good

Bilel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family friendly stay
Lovely staff, relaxing and comfortable room For our whole family. We travelled with an indant and a toddler, and we were provided with a shared room with doors in between. This was perfect For naptimes to get The children their privacy, but still let us move freely in our room. The breakfast was also nice and suitable For children and grownups. Staff were super nice and helpful with every request, which made traveling with young Kids alot easier.
Stayed 4 nights in Aug 2024

10/10 Excellent

Consuelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Maha

Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the train station which was perfect. Room was clean and comfortable. Staff were friendly and helpful and it was nice to be welcomed with a glass of cold lemonade!! Nice and close to a shopping centre and several dining options!
Stayed 1 night in Jun 2024

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Consuelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Consuelo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Casablanca
We are regular guests at the Relax hotels (oujda, kenitra, Casa ) to us Relax hotels are the best hotels in Morocco , they offer and gave us the best for the affordable prices, al are in great locations, we always feel like home as soon as we open the entrance door is like you are opening your house door, check in are always a pleasure, very smooth and please take, we had the check in at This hotel with Mr, Bader and he was very professional and friendly , greet us with a big smile and welcoming us home. For us relax will be our choice of hotel … keep it up and we will continúe coming back … thanks to all for give the best . We had been in very expensive hotels in Morocco and we haven’t felt this good in any of them.
Stayed 3 nights in May 2024

10/10 Excellent

Clevell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service. The staff was accomdating and friendly.
Stayed 1 night in May 2024

8/10 Good

Erslan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are looking for an easy access stay to the airport and train station its a good choice. Room was clean and comfortable and staff was helpful and informative, theres a mall attached to the hotel which was convenient. You can catch a petite taxi easily to other city locations such as the the hasan 2 mosque which also has a larger mall 2 minutes away from it. and the hotel staff booked airport dedicated taxi for me for 4 am and Iam very grateful.
Stayed 2 nights in Mar 2024

8/10 Good

Marcelo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
The hotel is close to the train station. There is a very good mall on the same building. The breakfast was good. The room was clean and spacious
Stayed 2 nights in Jan 2024

10/10 Excellent

Abdelkrim

Stayed 2 nights in Jan 2024

10/10 Excellent

Issam

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jan 2024

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice hotel, worst service ive ever experienced!!
Where do I start? Ive never had to wait to check-in in when showing up an hour after the check-in time. Over 30 minutes. Ive never had to ask for an iron, its usually provided. They only gave 3 towels, one for your hands, one for the wet floor, and one for the shower. Key card wouldnt work and had to go all the way back down to get a new one, every.single.night. I asked them to fix the shower, and i felt like i walked into a murder scene upon my return, bootprints all over the hotel, a big red mark that couldve been blood and throughout the whole process of them cleaning my room, they acted like i was inconveniencing them!! They kept forgetting to clean my room, i had to literally request it, and they would show up so late- like 17:00! I killed a huge spider on the wall, and saw a cockroach in the lobby, that was interesting. Then they came with a supervisor to help me resolve these issues? No!! They came to tell me to keep my door closee at all times, and I explainer to them that average moroccan man would struggle to close this door. Its been jamming and you have to use a lot of strength. When i showed them that the both of them wouldnt be able to do it 5x a day like i has been doing, they apologized and walked away. They offered to fix it, but it was the last day of my 10 day stay, and me and my mom were just so exhausted with this hotel, I just told them to please leave me alone.
Stayed 7 nights in Dec 2023

10/10 Excellent

nayeli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfort and convenience
Great choice for travelling to and from Casa Voyaguers. Location is not great but a small sacrifice for what is a very comfortable hotel stay.
Stayed 2 nights in Dec 2023

10/10 Excellent

Sean

Stayed 1 night in Dec 2023

6/10 Okay

Verified traveller

Disliked: Cleanliness
Ok for a night or two
This hotel seems to be going through some renovations. Interior decorations are nice but the rooms and the service need to improve. We didn’t even have towels in the room. Had to ask for towels and then they dropped off 1 small and 1 medium size towels. They were quite old and reused many years. I’m certain that you find newer and better towels in homeless shelters. Don’t even give instant coffee but had a kettle in the room with 2 bags of tea for the 2 nights. Only thing going for this hotel is that the close proximity to the Casa Voyageurs train station which is the main reason for our booking.
Stayed 2 nights in Nov 2023