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1 Sep 2020 by miriam
Dear Nathalie, we are sorry that you have found so many problems. We work hard to give our guests the best possible stay. We evaluate your criticisms to improve ourselves. Sincerely Miriam
The following facilities are closed seasonally each year. They will be closed from 1 November to 31 March:
A winery is on site. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces. A seasonal outdoor pool, a rooftop terrace, and a library are also featured at Hotel Casafrassi Wine Resort. This 4-star Castellina in Chianti hotel is smoke free.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Parking (limited spaces)
Hotel Casafrassi Wine Resort offers 25 accommodations with a safe and a hairdryer. This accommodation is furnished with desks and dining tables. Beds feature premium bedding. 21-inch flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
Guests are served a free local cuisine breakfast daily from 8:00 AM to 10:00 AM.
Osteria di Casafrassi – Overlooking the garden, this family restaurant specialises in Italian cuisine and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required.
Room service (during limited hours) is available.
Recreational amenities at the hotel include a seasonal outdoor pool.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
The front desk is open daily from 7:30 AM - 8:00 PM. This property doesn't offer after-hours check-in. To make arrangements for check-in, please contact the property at least 24 hours before arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.
Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of EUR 29 at checkout.
The front desk at this property is open daily from 7:30 AM - 8:00 PM.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their passport before arrival.
Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of EUR 29 at checkout.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard, debit cards and cash.
For guests' safety, the property includes a fire extinguisher, a security system and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
The resort fee includes:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the local rating authority.
