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Hotel Rainha D. Amelia, Arts & Leisure

4.0 star property

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Photo gallery for Hotel Rainha D. Amelia, Arts & Leisure

Interior
Bar (on property)
Bar (on property)
Family Room | Minibar, in-room safe, desk, blackout curtains
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Gym
  • Room service
  • 24/7 front desk
  • Parking included

Explore the area

Map
Rua de Santiago, 15, Castelo Branco, 6000-179
  • Polytechnic Institute of Castelo Branco
    ‪3 min walk‬
  • Geopark Naturtejo
    ‪5 min walk‬
  • Hospital Amato Lusitano - Castelo Branco Urgencia
    ‪5 min walk‬

Room options

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, blackout curtains

Triple Room

  • 21 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Family Room

Family Room | Minibar, in-room safe, desk, blackout curtains

Family Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, blackout curtains

Double or Twin Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Double or Twin Room, Balcony

Double or Twin Room, Balcony | Minibar, in-room safe, desk, blackout curtains

Double or Twin Room, Balcony

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Rainha D. Amelia, Arts & Leisure

Family-friendly hotel connected to the convention centre in Castelo Branco with free parking
A restaurant, a fitness centre and a bar/lounge are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a rooftop terrace, a 24-hour business centre and conference space.
Hotel Rainha D. Amelia, Arts & Leisure offers 64 accommodations with minibars and a safe. A pillow menu is available. 26-inch LCD televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Hotel Rainha D. Amelia, Arts & Leisure, you're connected to the convention centre and just a quick walk from Polytechnic Institute of Castelo Branco. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, bicycles to rent and a playground
  • Steps from Polytechnic Institute of Castelo Branco and 5 minutes on foot from Geopark Naturtejo
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 7621 square feet (708 square metres) and includes conference space. A fitness centre, a rooftop terrace, and an arcade/games room are also featured at the family-friendly Hotel Rainha D. Amelia, Arts & Leisure. Limited free parking is available on a first-come, first-served basis.

For a fee, guests can enjoy a continental breakfast daily from 8:00 AM to 10:00 AM.
Bar Dinastia – This bar only serves light fare.
Varanda Real – This restaurant specialises in Regional cuisine and serves breakfast, lunch, dinner and light fare. A children's menu is available. Reservations are required. Open daily.
Room service (during limited hours) is available.

Languages

English, French, German, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 10:00 AM for a fee: EUR 5 for adults and EUR 5 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar Dinastia
  • Varanda Real

Things to do

  • Arcade/game room
  • Archery
  • Bicycle rentals
  • Gym
  • Playground

Family friendly

  • Arcade/game room
  • Free cot
  • Free rollaway/extra bed
  • In-room babysitting
  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • 7,621 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Rooftop terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillow menu

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 26-inch LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 5 for adults and from EUR 5 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number 3330

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

BEST WESTERN Hotel Rainha D. Amélia
BEST WESTERN Hotel Rainha D. Amélia Castelo Branco
BEST WESTERN Rainha D. Amélia
BEST WESTERN Rainha D. Amélia Castelo Branco
Best Western Hotel Rainha d Amelia Castelo Branco
Best Western Hotel Rainha d Amelia
Best Western Rainha d Amelia Castelo Branco
Best Western Rainha d Amelia
Hotel Rainha D. Amelia Arts Leisure Castelo Branco
Hotel Rainha D. Amelia Arts Leisure
Rainha D. Amelia Arts Leisure Castelo Branco
Rainha D. Amelia Arts Leisure
Hotel Rainha D. Amelia, Arts & Leisure Hotel
Hotel Rainha D. Amelia, Arts & Leisure Castelo Branco
Hotel Rainha D. Amelia, Arts & Leisure Hotel Castelo Branco

Hotel Rainha D. Amelia, Arts & Leisure Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 39 out of 98 reviews
Rating 8 - Good. 47 out of 98 reviews
Rating 6 - Okay. 8 out of 98 reviews
Rating 4 - Poor. 4 out of 98 reviews
Rating 2 - Terrible. 0 out of 98 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Joao

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Big family bedroom and overall good buffet breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Isabel

Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

jean charles

Travelled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2024

10/10 Excellent

SUNNY

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and helpful staff
Stayed 2 nights.comfortable and clean.
Stayed 2 nights in Oct 2023

6/10 Okay

Steven, FALLBROOK

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The staff was friendly and the hotel is clean. However, this is certainly not a 4 star hotel. The room furnishing is worn, the bed is very uncomfortable, the a/c system is archaic and the bathroom is sub-standard.
Stayed 3 nights in Sep 2023

6/10 Okay

MariaDaLuz

Stayed 1 night in Oct 2022

6/10 Okay

Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too far out of town
The hotel was too far from anything in town to make it any more than adequate
Stayed 1 night in Sep 2022

6/10 Okay

Rogan

Stayed 1 night in Sep 2020

10/10 Excellent

Jose, Durham

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very clean. Pleasant and friendly staff
Stayed 1 night in Mar 2020

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well maintained room and place. Breakfast ok but somewhat limited. Convenient location at walking distance to the city center. Parking free in garage underneath the hotel as long as space available.
Stayed 2 nights in Dec 2019

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, very comfortable. We enjoyed the stay!
Stayed 1 night in Oct 2019

8/10 Good

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Sep 2019

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Town-centre position
Great location with parking, room had everything to hand,including a pair of scales in the bathroom, first time I've weighed myself for months!
Stayed 1 night in Aug 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a good location, beds a bit hard, and pillows soft. Good dinner in the restaurant, only stayed 1 night.
Stayed 1 night in Jun 2019

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Good stay , nice hotel
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful gem in the heart of town with incredible staff, impeccable service, cleanliness. Highly recommend a trip!
Stayed 3 nights in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in the centre of town. Clean and pleasant.
Stayed 1 night in Oct 2018

10/10 Excellent

Steve

Very warm and friendly and helpful receptionist good parking , good breakfast and excellent location clean rooms
Stayed 1 night in Sep 2018

8/10 Good

Heather

Liked: Cleanliness, staff & service
Clean and central
We stayed as we went to a wedding which was nearby. Clean hotel with good breakfast buffet. A bit dated but best place to stay in Castelo Branco.
Stayed 3 nights in Jul 2018

10/10 Excellent

Suze, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location. Near bus and train stations if using public transport, but also near the centre. Superb value for money. Room was good size,with comfy bed ang good shower. Couldn’t ask for more.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staf. Good value for money and would recommend
Stayed 1 night in May 2018

8/10 Good

Jim

Liked: Cleanliness, staff & service, room comfort
Not the best but ok
Very welcoming receptionist. The hotel was smallish and clean but the view from the room was the back of apartment blocks (not nice) the town itself was nice and only a 5 min walk
Stayed 1 night in May 2018

10/10 Excellent

Beau, American who lives in Lisbon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Expedia was only problem
When I purchased the room on Expedia, it stated that it came with breakfast. When I got to the hotel they told me it was not included, and I know for a fact I chose it that way. After contacting Expedia they told me there was nothing they could do :-) the hotel staff gave us free breakfast and said it’s not the first time at that Expedia has done this to their guests, something fails in the transfer of information, i.e. breakfast. Great Hotel, definitely look forward to staying there again!
Stayed 2 nights in Nov 2017

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel for convenience only
After travelling for three weeks, this Hotel was easily the most disappointing place that we stayed. The receptionist at the Hotel was certainly not welcoming and if we had not already paid to stay, we would have considered going elsewhere. We had a problem with check-in (not the fault of the Hotel or ourselves but with the booking Agent) but the receptionist was condescending and very unhelpful. Definitely in the wrong job of customer service! Our attempt at obtaining a drink from the Hotel bar that night was a joke - there was no-one serving at the bar so we asked the Hotel receptionist (different to the one above) to find someone. Ten minutes later we had to give up and went back to our room, without having been served or even acknowledged! Breakfast was also a huge disappointment - the lady in the breakfast room could barely raise a smile. The choice and variety of food was also disappointing. We have stayed 23 consecutive nights in Hotels on this holiday - this was our last night and by far the worst experience - mainly down to the negativity of the staff and their lack of focus on customer service. I would definitely not recommend a stay in this Hotel.
Stayed 1 night in Sep 2017