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Hôtel Restaurant Le Phénix

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December 2024
January 2025

Photo gallery for Hôtel Restaurant Le Phénix

Exterior
Room (2 people) | Desk, cots/infant beds, rollaway beds
Exterior
Balcony
Room (2 people) | Desk, cots/infant beds, rollaway beds

Reviews

6.4 out of 10

Popular amenities

  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Breakfast available
  • Parking included
  • Free WiFi

Explore the area

Map
24, Place Pierre Orus, Castillon-la-Bataille, Gironde, 33350
  • Bessineau Vineyards
    4 min drive
  • Château Beausejour and Langlais
    11 min drive
  • Château de Montaigne
    12 min drive
  • Bergerac (EGC-Bergerac - Perigord - Dordogne)
    46 min drive

Room options

Room (1 person)

  • Sleeps 1
  • 1 Double Bed

View all photos for Room (2 people)

Room (2 people) | Desk, cots/infant beds, rollaway beds

Room (2 people)

  • 18.0 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Room (3 people)

Room (3 people) | Desk, cots/infant beds, rollaway beds

Room (3 people)

  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

About this property

Hôtel Restaurant Le Phénix

Inn in Castillon-la-Bataille with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free inn has a snack bar/deli and conference space. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk.
Hôtel Restaurant Le Phénix offers 15 accommodations. Bathrooms include baths or showers. Cots/infant beds (surcharge) and Rollaway/extra beds (surcharge) are also available. Housekeeping is provided on a daily basis.
During your stay at Hôtel Restaurant Le Phénix, you'll be within walking distance of Château Beynat. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy French cuisine while dining at Le Phenix
  • Continental breakfast served daily for a fee
  • Amenities include a meeting room, conference space and a terrace
  • Just a 3-minute drive from Château Beynat and a few minutes from Château Robin
  • Pets welcome for a fee (restrictions apply)
Along with a restaurant, there's a snack bar/deli on site. WiFi is free in public spaces. Event space at this inn measures 861 square feet (80 square metres) and includes conference space. Self parking is free.

This Castillon-la-Bataille inn is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7 AM to 10 AM and at the weekend from 8:30 AM to 10:30 AM.
Le Phenix – This restaurant specialises in French cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.

Languages

English, French

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 7 AM to 10 AM on weekdays and 8:30 AM to 10:30 AM on weekends; EUR 7 per person
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Phenix

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 861 square feet of conference space
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 2 floors
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Private bathroom

Entertainment

  • TV

More

  • Desk

Policies

Check-in

Check-in start time: noon; check-in end time: 11 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive after 3 PM on weekends must contact this property in advance to arrange check-in.

Access methods

Staffed front desk

Pets

  • Pets: EUR 6 per pet, per day
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are available for EUR 3 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.39 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 7 per person
  • Pet fee: EUR 6 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 3 per day
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hôtel Restaurant Phénix Castillon-la-Bataille
Hôtel Restaurant Phénix
Restaurant Phénix Castillon-la-Bataille
Hotel Restaurant Le Phenix France/Castillon-La-Bataille
Hôtel Restaurant Le Phénix Inn
Hôtel Restaurant Le Phénix Castillon-la-Bataille
Hôtel Restaurant Le Phénix Inn Castillon-la-Bataille

Hôtel Restaurant Le Phénix Reviews

Reviews

6.4
Rating 10 - Excellent. 0 out of 35 reviews" "
Rating 8 - Good. 16 out of 35 reviews" "
Rating 6 - Okay. 10 out of 35 reviews" "
Rating 4 - Poor. 6 out of 35 reviews" "
Rating 2 - Terrible. 3 out of 35 reviews" "

7.4/10

Cleanliness

6.6/10

Staff & service

6.4/10

Property conditions & facilities

Reviews

4/10 Poor

Shane

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very basic
Very basic. Aircon, tv and wifi. None working in the room. Clean. Friendly staff but you're not on holiday with the staff....
Stayed 3 nights in May 2019

8/10 Good

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly owners and locatef in nice town right in the centre of local wine region
Stayed 1 night in Aug 2018

4/10 Poor

Martin

Disliked: Cleanliness, staff & service, property conditions & facilities
Unprofessional service!
The disappointing thing was the service! Arrived at 4pm advertised as 3pm check in! No one came til 6.30 then just laughed it off!!! Then went to charge again even though pre paid .not happy with treatment would not recommend! Rooms were basic and tatty!
Stayed 1 night in Jun 2017

8/10 Good

Charles, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inexpensive hotel not far from Saint Emilion
Nice terrace. Basic room was very clean. Good deal with meals at restaurant. Free Parking is street parking about a block away.

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
A perfrectly reasonable hotel, in a quiet riverside town. We were attending a wedding at a nearby Chateau and this was the perfect base for us to rest our heads after a heavy night. The rooms were basic but clean and the bathrooms were reasonably modern and well appointed.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No wifi in rooms and couldn't use the restaurant in the evening where wifi was available as it closed early. Otherwise fine.

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Jun 2019

6/10 Okay

christian

Liked: Cleanliness
Stayed 1 night in May 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
tres satisfaisant
Trés propre, le personnel très avenant , petit déjeuner très copieux . l'immeuble est un peu vieillot mais la chambre refaite à neuf. très bien pour le prix.
Stayed 1 night in Mar 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon rapport qualité prix Bbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbbb
Stayed 1 night in Aug 2018

8/10 Good

marese, lanton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Accueil très sympathique et hôtel bien placé.
Le patron est très accueillant et l'hôtel est correct
Stayed 1 night in Aug 2018

8/10 Good

Valérie

Liked: Cleanliness, staff & service
Nous avons passé une seule nuit car nous étions de mariage. Lit confortable. Douche italienne assez grande Seul bémol : LA CLIM NE FONCTIONNAIT PAS.
Stayed 1 night in Aug 2018

4/10 Poor

Gisèle

Disliked: Property conditions & facilities, room comfort
vraiment moyen
la clim y était mais impossible de la régler (déjà pour trouver la télécommande il faut une équipe de spécialistes!) l'hôtel se trouve sur la place de Castillon mais pour accéder aux chambres l'entrée se trouve dans une ruelle derrière et pour se garer il faut retourner sur la place! il n'y a pas de sèche cheveux! par contre, pratique pour assister au spectacle "la bataille de Castillon" qui est à seulement 4kms
Stayed 1 night in Jul 2018

4/10 Poor

annette, danmarl

Disliked: Staff & service, property conditions & facilities
Lukket ml 15.00 og 18.30
Vi ankommer kl 18 i øsende regnvejr, og bliver mødt af låste døre, jeg ringer til nummeret på en seddel i døren og får at vide, at der bliver åbnet kl. 18.30! I beskrivelsen kunne der tjekkes ind fra kl. 15. Ejeren var fløjtende ligeglad
Stayed 1 night in Jul 2018

8/10 Good

Erik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Personlig service og fint rom
Oppholdet ble spontant bestilt et par timer før ankomst. Vi betalte ved bestilling, og det skapte noen problemer ved innsjekk. Eieren hadde ikke fått bekreftelsen fra Hotels.com. Fasaden ser sliten ut, men skinnet bedrar. Stort og luftig rom med gode senger og flott bad. Vi fikk parkering for motorsykkelen rett utenfor vinduet. Vi spiste middag på stedet, og eieren var både serviceminded, snakkesalig og raus. Frokost ble servert etter bestilling fra meny. Dette var bra!
Stayed 1 night in May 2018

2/10 Terrible

Monteiro

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2018

6/10 Okay

Stephane

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2018

6/10 Okay

annabelle

Liked: Cleanliness, staff & service
Hotel accueillant
Hotel sympa, propre, personnel chaleureux. Seul inconvenient, fermé lorsque nous sommes arrivés. Mais le personnel est vite revenu à l hotel/restaurant pour nous accueillir..
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2017

4/10 Poor

Verified traveller

Disliked: Staff & service, room comfort
très déçus de l'accueil des propriétaires qui n'étaient pas là à notre arrivée, il a fallu les appeler pour qu'ils viennent nous ouvrir, heureusement la chambre est spacieuse et propre

8/10 Good

Verified traveller

Disliked: Cleanliness, room comfort
Mauvais fonctionnement du chauffage Dessus de lit très taché

6/10 Okay

Henk

schoon.
Vriendelijke mensen maar restaurant om18.30 nog dicht en om 08.00 niemand aanwezig, dus geen ontbijt; sleutel bij de buren(boulangerie achtergelaten

4/10 Poor

Ole, Skanderborg

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Kommer ikke igen
Blev mødt af en småsur vært, fordi Hotel.com pris var 'forkert', vi måtte betale ekstra 10€ eller finde et andet hotel!!

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chambre moyenne, joints du carrelage de salle de bain sales, pas d'aération dans la salle de bain, papier toilette qui gratte, climatisation non fonctionnelle, prix plus cher qu'annoncé sur le site. Je déconseille.

8/10 Good

Monique, saint andelain 58

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
se poser après grand trajet
accueil agréable,chambre propre et bien chauffée,calme j'ai apprécié après avoir fait un long trajet,dommage que le soir il n'y avait rien pour ce restaurer