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Cally Palace Hotel & Golf Course

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Cally Palace Hotel & Golf Course

Property grounds
Terrace/patio
Indoor pool, pool loungers
Interior entrance
Interior entrance

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • 24/7 front desk

Explore the area

Map
Cally Avenue, Gatehouse of Fleet, Castle Douglas, Scotland, DG7 2DL
  • Cally Gardens
    10 min walk
  • Mill on the Fleet
    5 min drive
  • Cardoness Castle
    6 min drive

Room options

View all photos for Deluxe Twin Room

Deluxe Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Deluxe Twin Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Deluxe Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

Single Room | Individually decorated, individually furnished, desk, iron/ironing board

Single Room

  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Forest Wing Double or Twin Room

Forest Wing Double or Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Forest Wing Double or Twin Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Family Room

Deluxe Family Room | Individually decorated, individually furnished, desk, iron/ironing board

Deluxe Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Forest Wing Double Room

Forest Wing Double Room | Individually decorated, individually furnished, desk, iron/ironing board

Forest Wing Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Forest Wing Double/Twin Room & Balcony

Individually decorated, individually furnished, desk, iron/ironing board

Forest Wing Double/Twin Room & Balcony

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Forest Wing Family Double/Twin & Balcony

Individually decorated, individually furnished, desk, iron/ironing board

Forest Wing Family Double/Twin & Balcony

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Individually decorated, individually furnished, desk, iron/ironing board

Classic Double or Twin Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Forest Wing Family Room

Forest Wing Family Room | Individually decorated, individually furnished, desk, iron/ironing board

Forest Wing Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Single Bunk Bed

View all photos for Forest Wing Accessible Double or Twin

Forest Wing Accessible Double or Twin | Individually decorated, individually furnished, desk, iron/ironing board

Forest Wing Accessible Double or Twin

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Cally Palace Hotel & Golf Course

Hotel in Castle Douglas with golf course and bars/lounges
A golf course, an indoor pool and a restaurant are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include 3 bars/lounges, a fitness centre and a sauna.
Cally Palace Hotel & Golf Course offers 56 accommodations with complimentary bottles of water and a hairdryer. This individually decorated and furnished accommodation includes desks. Flat-screen televisions come with digital channels.

Bathrooms include a combined bath/shower unit and complimentary toiletries. This Castle Douglas hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can play rounds at the 18-hole golf course. An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Cally Palace Hotel & Golf Course. During your stay, you're just a quick walk from Cally Gardens. Enjoy features like free WiFi in public areas and free self-parking, plus 3 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a meeting room and a gift shop
  • On-site recreation includes a golf course, a gym and a sauna
  • 10 minutes on foot from Cally Gardens and a 5-minute drive from Mill on the Fleet
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Cally Palace Hotel & Golf Course offers its guests a golf course, an indoor pool, and Access to hot tub. There's a restaurant on site. You can unwind with a drink at one of the 3 bars/lounges. WiFi is free in public spaces.

A fitness centre, a sauna, and a terrace are also featured at the business-friendly Cally Palace Hotel & Golf Course. Free self parking is available.

This 4-star Castle Douglas hotel is smoke free.

On-site venue – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • 3 bars/lounges
  • A restaurant

Things to do

  • 18-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Mountain biking
  • Playground
  • Sauna
  • Shopping
  • Spa tub

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Cally Palace Hotel Course Castle Douglas
Cally Palace Course Castle Douglas
Cally & Golf Course Douglas
Cally Palace Hotel Golf Course
Cally Palace Hotel & Golf Course Hotel
Cally Palace Hotel & Golf Course Castle Douglas
Cally Palace Hotel & Golf Course Hotel Castle Douglas

Cally Palace Hotel & Golf Course Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 143 out of 263 reviews" "
Rating 8 - Good. 79 out of 263 reviews" "
Rating 6 - Okay. 30 out of 263 reviews" "
Rating 4 - Poor. 7 out of 263 reviews" "
Rating 2 - Terrible. 4 out of 263 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Lovey hotel and grounds and friendly staff
Stayed 1 night in Sep 2024

6/10 Okay

Peter

Stayed 1 night in Sep 2024

10/10 Excellent

Kelly

Travelled with partner
Liked: Cleanliness, staff & service, amenities
the staff went above and beyond very friendly and professional a big shout out to Kimberley on reception and steven in restaurant/bar
Stayed 1 night in Sep 2024

8/10 Good

andrew, Surrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Sep 2024

10/10 Excellent

Ellen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning period property, felt like i was a guest in a palace. Stunning grounds. Room was beautiful and beautifully decorated, will need redecorating soon but i really cant complain for the price and location. 5*. Would recomemd.
Stayed 1 night in Sep 2024

6/10 Okay

Andrew

Liked: Cleanliness
Stayed 2 nights in Sep 2024

6/10 Okay

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly staff and enjoyed our stay. Disappointed about menus, altough food very tasty. Sample menu had lamb rump, duck and beef cheek ,these were not included during our stay. Would have prefered to serve own coffee and toast as available when wanted. Waiting staff ,although very busy were pleasant and friendly.
Stayed 3 nights in Sep 2024

8/10 Good

Caroline

Stayed 1 night in Aug 2024

10/10 Excellent

clive

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

6/10 Okay

Lynn

Stayed 3 nights in Sep 2024

4/10 Poor

Jonathan

Liked: Cleanliness, staff & service, room comfort
DISAPPOINTING
The hotel is set in a nice location and is only a short walk into the village. The pool area is nice. Rooms are comfortable but sound insulation is next to non existent. The guy in the room near us snored all night. Had he been in bed with us it could not have been much louder. The towels were thread bare. Breakfast has the usual fruit, yoghurt, corn flakes etc and is fine. The hot food is kept in metal containers heated by gas burners. They do not work well and the food is lukewarm. The bacon was limp and the sausages undercooked. Some items are cooked to order. My wife's porridge had uncooked oats floating on top. It had the consistency of a runny soup. It was inedible. I was asked how I wanted my boiled eggs cooked. I said I was not fussy so long as the white were firm and not runny. They were raw and inedible. I told the waiter and she said there was a function on later in the day and the chef was stressed. That's ok then! For a chef, in Scotland of all places, to come up with a rubbish porridge and be unable to boil eggs properly takes some doing. We won't stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Gráinne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value and very very comfortable. Bed great! Pool a boon. Would stay another time.
Stayed 1 night in Aug 2024

4/10 Poor

Marcus

Stayed 1 night in Aug 2024

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel use to be fantastic, how it has gone downhill. The main lampshade in the bedroom was all broken , the tiles in the bathroom were only cleaned to where the cleaner could reach ! The fan needed cleaning The corridor where you walk to the rooms passes the pool roof which was just weeds ! Very unkempt. The breakfast - poached eggs cold and could have been used as golf balls ! The staff looked as if they were just going through the motions . Very disappointed!
Stayed 1 night in Aug 2024

10/10 Excellent

David

Stayed 2 nights in Aug 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, room comfort
Fabulous
Lovely hotel with great staff. The room was large and comfortable, a little dated but that disnt matter. Very clean. Great breakfast with plenty of choice....and Haggis! Evening meal was tasty.
Stayed 1 night in Aug 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Graham

Travelled with family
Disliked: Staff & service, property conditions & facilities
The customer is always wrong. Lobby staff were very unhelpful and happy to 'debate' issues loudly.
Stayed 2 nights in Aug 2024

6/10 Okay

shiela

Travelled with family
Palace a little jaded !
Stayed 2 nights in Aug 2024

2/10 Terrible

Deena

Travelled with family
Liked: Cleanliness
Worst night’s sleep!
The exterior is beautiful and very grand. The interior just as nice in entrance however the bedrooms a getting dated. It was lovely to use the pool. The hot tub was out of order wen we arrived. This is not so much an issue but having a good night sleep is and we didn’t. It was awful. We could hear everything and this was also with earplugs in. Banging of doors, scraping of furniture, kettles boiling, people talking on the corridor, flushing of the toilet and the cistern filling up (from other rooms). The pipe work made everything echo. To finish it all off we were woken (after getting 3 hour sleep) by a wine deliver at 7.30 in the morning! When I told reception on the way out they just said sorry, that was it! Will never stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are amazing and can’t do enough for you
Stayed 2 nights in Aug 2024

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really friendly hotel, especially waiting/bar staff. Good choice of food, plenty for vegetarians, lots of activities around the hotel such as snooker/table tennis at no extra cost. The rooms are old fashioned in style but it suits the rest of the hotel. Would stay again.
Stayed 3 nights in Aug 2024