2/10 Terrible
Kelly
Travelled with partner
25 Aug 2024
Disliked: Cleanliness, amenities, property conditions & facilities
If I could give 0 stars I would! AVOID AT ALL COSTS! Please do not waste your money like we did!!
Let’s start with the communication of the “hotel” asked several times for check in details finally got it a couple hours before on text. Then getting there when inside the hallways smelt terrible we then entered the room where it smelt of smoking. The toilet did not flush and was dirty. We reported this and was never rectified (basic human rights)
The room was filthy big clumps of hair hanging off wardrobe, bathroom disgusting, bed had fingernails in sheets, fridge and freezer had orange slime in, carpets disgusting.
We then had to go out and buy cleaning products, when we returned we were propositioned with ex prisoners that live there and was really frightened, they were hanging out the window shouting blasting music. They also mentioned a woman hung her self over the road only a week ago! It’s a halfway house with the worst customer service. Please don’t stay there it’s a halfway house dump!!! When asked for a refund the management ignored the booking site and di nothing money grabbing and no care for their guests.
Kelly
Stayed 3 nights in Aug 2024