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SureStay Hotel by Best Western Rossland Red Mountain

2.5 star property

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Photo gallery for SureStay Hotel by Best Western Rossland Red Mountain

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi
Laptop workspace, iron/ironing board, cots/infant beds, free WiFi
Outdoor spa tub
Outdoor spa tub
Suite, 2 Double Beds, Non Smoking, Kitchenette | Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Pet-friendly
  • Housekeeping

Explore the area

Map
1199 Hwy 3B, Rossland, BC, V0G1Y0
  • Rossland Museum
    ‪3 min walk‬
  • Nickleplate Park
    ‪10 min walk‬
  • Rossland Art Gallery
    ‪16 min walk‬
  • Castlegar, BC (YCG)
    ‪33 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchenette

Suite, 2 Double Beds, Non Smoking, Kitchenette | Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Suite, 2 Double Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchen

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Suite, 2 Double Beds, Non Smoking, Kitchen

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator

Standard Room, 1 King Bed, Non Smoking, Refrigerator | Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Refrigerator

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking, Kitchenette (Living Room)

Laptop workspace, iron/ironing board, cots/infant beds, free WiFi

Suite, 2 Double Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 6
  • 2 Double Beds

Similar properties

Exterior

Prestige Mountain Resort Rossland

  • Hot tub
  • Pet-friendly
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (395)
The price is CHF 195
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Prestige Mountain Resort Rossland

About this property

SureStay Hotel by Best Western Rossland Red Mountain

Hotel in Rossland with 24-hour front desk and Hot tub
Access to hot tub, laundry facilities and a 24-hour front desk are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an arcade/games room, free newspapers and a banquet hall.
SureStay Hotel by Best Western Rossland Red Mountain offers 40 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and a hairdryer. Televisions come with cable channels.

Bathrooms include a combined bath/shower unit with a hydromassage showerhead, and complimentary toiletries. This Rossland hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at SureStay Hotel by Best Western Rossland Red Mountain. During your stay, you're just a quick walk from Rossland Museum. Free WiFi in public areas, free self-parking and 1 hot tub are available.
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception and laundry facilities
  • Guests have great things to say about the helpful staff and the value of their stay
  • Just a 3-minute walk from Rossland Museum and 10 minutes on foot from Nickleplate Park
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee
As a guest of SureStay Hotel by Best Western Rossland Red Mountain, you'll find a hot tub, an arcade/games room, and ski storage. Public spaces have free WiFi. SureStay Hotel by Best Western Rossland Red Mountain also features complimentary newspapers in the lobby and laundry facilities. Self parking is free.

Smoking is allowed in designated areas at this Rossland hotel.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available

Things to do

  • Arcade/game room
  • Ski passes
  • Ski storage
  • Spa tub

Family friendly

  • Arcade/game room
  • Cot (surcharge)
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for CAD 5.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Crib (infant bed) fee: CAD 5.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

Property is also known as

Alpina Casa
Casa Alpina
Casa Alpina Motel
Casa Alpina Motel Rossland
Casa Alpina Rossland
Rossland Red Mt. Inn
Red Mt. Inn
Rossland Red Mt.
Rossland Red Mt. Inn Suites
SureStay Hotel by Best Western Rossland Red Mountain Hotel
SureStay Hotel by Best Western Rossland Red Mountain Rossland

SureStay Hotel by Best Western Rossland Red Mountain Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 138 out of 299 reviews
Rating 8 - Good. 112 out of 299 reviews
Rating 6 - Okay. 32 out of 299 reviews
Rating 4 - Poor. 8 out of 299 reviews
Rating 2 - Terrible. 9 out of 299 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Carissa

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms are clean and staff was friendly.
Stayed 2 nights in Nov 2024

8/10 Good

Gib

Business traveller
Liked: Staff & service
A nothing-fancy stay. Quiet. Rooms are clean and adequate. Limited continental breakfast. Will stay again.
Stayed 1 night in Nov 2024

8/10 Good

sheree G

Liked: Amenities
This is an Older building but is kept in good condition…. Quiet location . The price was reasonable for our king room , it was very clean , and the emenities worked eg fridge , microwave , coffee maker ect . The bed and bedding was comfortable Only dislike was the poor quality complimentary brkfast .
Stayed 1 night in Oct 2024

8/10 Good

Clayton

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that I came around 11am and they allowed us to check in. I was only there for one night to visit with my brother and that was so nice to organize myself before having the whole afternoon and evening to visit with my brother.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good as usual
I've stayed here a few times and really like it. It's quiet, it's clean, easy parking and comfortable. I just need accommodations while i visit family in town. I just wish there were recycling bins in the rooms. I also wish the front desk lady would smile at least once during check in.
Stayed 3 nights in Oct 2024

10/10 Excellent

Breven

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Oct 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service
The beds are great but the sounds from people using any plumbing fixtures are shared throughout the complex!
Stayed 2 nights in Oct 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Profeesional and friendly desk staff member at ck in. Satisfactory continental breakfast. Quiet room, comfy bed.
Stayed 1 night in Sep 2024

8/10 Good

Kayla

Travelled with pets, Travelled with partner
Liked: Cleanliness
They were doing construction at the property. It would have been nice to have been let know this at check in.
Stayed 1 night in Sep 2024

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated the very clean room! Beds were comfortable and site was quiet. Lots of parking easy access. Would recommend to anyone. Thanks for the great stay!
Stayed 1 night in Sep 2024

8/10 Good

Lawrence

Travelled with partner
Staff was excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, beds comfortable, everything we needed.
Stayed 2 nights in Sep 2024

10/10 Excellent

Richard

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Evening clerk checking us in was very helpful and professional. Gave us dining recommendations and was courteous and friendly.
Stayed 1 night in Sep 2024

6/10 Okay

John

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Gail

Liked: Cleanliness, staff & service, property conditions & facilities
One of our favorite motels on a six day biking trip. The room was so bright, white, modern and beautiful! It’s rare to have a motel room with good lighting. The front desk staff was so friendly and helpful. We locked our bikes in their shed. We enjoyed the free breakfast. The location is right at the entrance to town, which was convenient when you’re on a bike. I enjoyed walking across the street in the morning to explore the mining museum. The shops and restaurants are about a mile away, so that part isn’t as walkable or convenient. But we also had a car.
Stayed 1 night in Sep 2024

10/10 Excellent

Delores

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rossland has lots of trails for outdoor adventure.
The beds were comfortable and the room was very quiet. We had a nice view of the mountains and had a room on the ground floor which was convenient for our lab retrievers travelling with us. It was unfortunate that the hot tub was not working during our stay. The location was very convenient for all of our outdoor activities in the area. We stayed 9 nights and can't wait to return for a winter vacation in December.
Stayed 9 nights in Aug 2024

2/10 Terrible

Rebecca

Travelled with partner
Liked: Cleanliness
I booked 4 months before the trip and made sure it was for a king-size bed and when we arrived it was too small beds. We travel with cargo that needs to be stored in the room as it's very expensive and the king-size bed was very important so there would be room to store the cargo in the room. The hotel not providing what I had booked and paid for made for a very uncomfortable squished stay and an unhappy customer.
Stayed 3 nights in Aug 2024

10/10 Excellent

Chad

Stayed 2 nights in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
great place
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The door did not latch to completely close and could only use the chain to keep it shut. Other than that, great as usual.
Stayed 1 night in Aug 2024

8/10 Good

Mollie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will be back to stay in the winter to ski.
Stayed 1 night in Aug 2024

8/10 Good

Leslie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was both clean and comfortable. We were only passing through and staying the night so that was our main concern.
Stayed 1 night in Aug 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service and comfy beds
Stayed 1 night in Jul 2024

10/10 Excellent

kevin&tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is dated but clean and comfortable. Staff was friendly and helpful. Continental breakfast was basic but still good, It had cereal, fruit, yogurts and toast. You are a little out of town but it has a great walking trail next to the hotel.The museum is directly across the street from the hotel and was great to go tour. We have stayed here as a group renting multiple rooms for the last three years and will continue to book here. They have a couple bbq’s you can use but could use a picnic table beside them to make the bbq experience complete. If you are looking for a great priced hotel and a comfortable sleep, this place is worth trying.
Stayed 2 nights in Aug 2024