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Hôtel de l'Europe

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hôtel de l'Europe

Premium bedding, pillow-top beds, minibar, soundproofing
Bar (on property)
Staircase
Exterior
Terrace/patio

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Room service
  • Laundry
  • Pet-friendly

Explore the area

Map
5 Rue Victor Hugo, Castres, TARN, 81100
  • Place Jean Jaurès
    ‪1 min walk‬
  • Notre Dame de la Plate Church
    ‪1 min walk‬
  • Maisons sur l'Agout
    ‪2 min walk‬
  • Castres (DCM-Mazamet)
    ‪15 min drive‬

Room options

Honeymoon Room

  • Sleeps 2
  • 1 King Bed

View all photos for Triple Room

Triple Room | Premium bedding, pillow-top beds, minibar, soundproofing

Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

Romantic Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Single Room (Cosy)

Single Room (Cosy) | Premium bedding, pillow-top beds, minibar, soundproofing

Single Room (Cosy)

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

Design Double or Twin Room

  • Sleeps 2
  • 1 King Bed

Family Quadruple Room

  • Sleeps 4
  • 1 King Bed OR 2 Single Beds

View all photos for Double Room (Charme)

Double Room (Charme) | Premium bedding, pillow-top beds, minibar, soundproofing

Double Room (Charme)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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Exterior

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Pool
Pet-friendly
Parking included
Free WiFi
4.5 out of 5, Wonderful, (144)
The price is CHF 92
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Hôtel Mercure Castres L'Occitan

About this property

Hôtel de l'Europe

Baroque hotel with 24-hour business centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include valet parking, concierge services and dry cleaning.
Hôtel de l'Europe offers 36 air-conditioned accommodations with minibars and coffee/tea makers. Pillowtop beds feature premium bedding. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers with in-room jetted baths, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include telephones; local and international calls are complimentary (restrictions may apply). Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

During your stay at Hôtel de l'Europe, you're just a quick walk from Place Jean Jaurès. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Place Jean Jaurès and Notre Dame de la Plate Church
  • Dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site.

Public spaces have free WiFi. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hôtel de l'Europe. Parking is available for a fee.

This 3-star Castres hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Hôtel de l'Europe has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (EUR 3 per night)
  • Valet parking on site (EUR 8 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: EUR 13 for adults and EUR 7 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Free international calls
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 1.18 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13 for adults and from EUR 7 for children
  • Self-parking fee: EUR 3 per night
  • Valet parking fee: EUR 8 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

de l'Europe Castres
Hôtel de l'Europe Castres
Hôtel l'Europe Castres
l'Europe Castres
Hôtel de l'Europe Hotel
Hôtel de l'Europe Castres
Hôtel de l'Europe Hotel Castres

Hôtel de l'Europe Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 194 out of 281 reviews" "
Rating 8 - Good. 68 out of 281 reviews" "
Rating 6 - Okay. 12 out of 281 reviews" "
Rating 4 - Poor. 5 out of 281 reviews" "
Rating 2 - Terrible. 2 out of 281 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely, and the staff were absolutely brilliant - so helpful and kind.
Stayed 2 nights in Jun 2024

8/10 Good

Pieter

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great host. Building a bit tired but still characterful. Parking can be a problem nearby.
Stayed 1 night in Sep 2023

10/10 Excellent

Elaine

Stayed 2 nights in Jan 2023

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

10/10 Excellent

TD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Welcoming ambient hotel, attractive, good location
Lovely, ambient hotel, Very unusual attractive reception area, lovely welcoming receptionists, good room, plenty of pillows, good air con, comfortable beds great location, easy on street meter parking
Stayed 1 night in Jul 2022

10/10 Excellent

C

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Stay
Fascinating old building, lots of character. Room large and pleasant. Good buffet breakfast. Only niggle was that there was only one rather small pillow each - fine for my wife (and presumably, many others) but I really missed having another. I did ask, but it seemed that the, otherwise very helpful and friendly, staff couldn't find one. Apart from that, we very much enjoyed our stay. The free local buses are a bonus if you're travelling by train - it's quite a long walk from the station!
Stayed 3 nights in Jul 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Aug 2019

8/10 Good

Greg, Uk

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location in the centre of the town lots of car parking options nearby but you will need to walk five minutes to the hotel. Fantastic decor as you walk in the reception and a lovely hotel dog. Rooms are very quirky and definitely worth getting a superior room for the open bathroom!
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

8/10 Good

Carly

Lovely stay, thoroughly recommend
Lovely stay, excellent location and gorgeous rooms. Would thoroughly recommend and the staff had very good English which helped with our poor French.
Stayed 2 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel and Staff
Perfect location for the square and in hebold part of the city. Absolutely perfect
Stayed 3 nights in Jul 2018

10/10 Excellent

Tigers fan, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel mix of old and new
Excellent hotel, very clean, very comfortable bed. Room mix of old and new. Close to town centre, shops and restaurants. Very friendly owner and all staff everyone were very welcoming and couldn't do enough for you.. Superb buffet breakfast with fresh squeeze your own orange juice. Would highly recommend staying here.
Stayed 3 nights in Jan 2018

8/10 Good

H, Leicestershire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, quirky hotel, very old but with mod cons Comfortable and clean rooms
Stayed 2 nights in Jan 2018

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff, very helpful and hotel very central
Very centrally situated, good value, quality hotel with very pleasant, helpful staff. My wife and I very pleased with it.
Stayed 2 nights in Dec 2017

10/10 Excellent

chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unusual, Quirky, Bit like the Owner :)
Was a last minute change due to unsuitability of another booking. Couldn't have been luckier. The hotel is a gem. Breakfasts were something else too, enough for the day for any appetite. It is very central to the centre of Castres, the main square, the Cathedral of St Benoit, museum etc etc. Hope we draw another local team in the ERC so we can go back.
Stayed 2 nights in Oct 2017

10/10 Excellent

S n S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing find! Hospitable!!
What a great surprise. Literally tucked into the stone streets in the shopping section of Castres. Don't let that worry you! It was quiet, comfortable and beautiful The innkeeper was so great!!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Simon, Sale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tres bon hotel
Great hotel. Themed rooms running throughout the hotel. Bed was sooooo comfy. Only slight niggle was that the bar wasn't open late on but there were plenty of others in the area. Great hotel if any rugby fans are following their team away at Castres

10/10 Excellent

Martin, Newport, Wales

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rugby Trip
Chose the hotel because of the good reviews and I was not disappointed. We were 8 males on a Rugby trip and stayed from Friday to Sunday. From the moment we walked in we loved it,the building is beautiful and old fashioned. The proprietor was very friendly. The twin rooms were excellent with plenty of space. The lift however was the slowest lift in the world, but at least it worked. All the staff was very friendly and helpful. The breakfast was €11 extra, but very much worth it,with all the continental staples of croissants, bread, pastries, yogurt, fruit, cheese and meats. There was fresh orange juice,you could watch the machine juicing the oranges! Tea and coffee was table service. Location is great,just a stone's throw from the main town square.

10/10 Excellent

Paul, Newcastle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A wonderful little town centre hotel
Looking for a town centre hotel and found this wonderful place which was full of unique character. Nicely located in the centre off a side street, the reception area and rooms have a lovely distinctive style which is very welcoming. Car parking is available but is some way away from the hotel, but it is secure and within easy walking distance. Castres is a beautiful little town and well worth a visit.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly & convenient
Very pleasant staff, good size room and comfortable bed. Interesting and different decor! The steps up to get into the bath could present a challenge to some guests, but that was the only niggle.Very central and convenient location.

10/10 Excellent

noel , london

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to main square
Good and helpful staff,breakfast...just a good hotel with easy accessibility to centre of town...rooms a bonkers but in a good way...love the character off the hotel.