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Refugio Pullao

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Refugio Pullao

Aerial view
Comfort Quadruple Room, 1 Bedroom, Non Smoking | Premium bedding, blackout curtains, soundproofing, free cots/infant beds
Horse riding
Lobby sitting area
Front of property

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Hot tub
  • Housekeeping
  • Kitchen
  • Air conditioning
  • Free WiFi
  • Parking included

Explore the area

Map
Quilquico Bajo s/n, Castro, Los Lagos Region, 5700000
  • Tongoy Beach
    12 min drive
  • Parque Alto Muro Aventura
    20 min drive
  • Tierra Chiloé
    6 min drive
  • Dalcahue (MHC-Mocopulli)
    42 min drive

Room options

Panoramic Cottage

  • 130 sq m
  • Sleeps 6
  • 1 Queen Bed, 2 Large Single Beds and 1 Single Bunk Bed

View all photos for Comfort Quadruple Room, 1 Bedroom, Non Smoking

Comfort Quadruple Room, 1 Bedroom, Non Smoking | Premium bedding, blackout curtains, soundproofing, free cots/infant beds

Comfort Quadruple Room, 1 Bedroom, Non Smoking

  • 26.4 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Trundle Bed OR 2 Large Single Beds and 1 Single Trundle Bed

View all photos for Comfort Double or Twin Room, 1 Bedroom, Non Smoking

Comfort Double or Twin Room, 1 Bedroom, Non Smoking | Premium bedding, blackout curtains, soundproofing, free cots/infant beds

Comfort Double or Twin Room, 1 Bedroom, Non Smoking

  • 26 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed OR 2 Large Single Beds

Similar properties

Front of property – evening/night

Hotel de Castro

Pool
Breakfast included
Spa
Parking included
4.2 out of 5, Very good, (108)
The price is CHF 138
for 1 night
7 Jan - 8 Jan
Hotel de Castro

About this property

Refugio Pullao

Beach hotel with hot tub
Guests of this beach hotel will appreciate convenient on-site amenities such as Access to hot tub or barbecue grills.
Refugio Pullao offers 6 air-conditioned accommodations with complimentary bottles of water and a hairdryer. Beds feature premium bedding. Kitchens offer full-sized fridge/freezers, kitchenware and utensils and dishwashers.

Bathrooms include a shower with a rainfall showerhead, and complimentary toiletries. This Castro hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Refugio Pullao, you'll be close to Tongoy Beach. Free WiFi in public areas, free self-parking and a coffee shop/cafe are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the coffee shop/cafe
  • Amenities include multilingual staff, a terrace and a fireplace at reception
  • On-site recreation includes bicycles to rent
  • 4.3 miles (7 km) from Tongoy Beach and 6.7 miles (10.7 km) from Yutuy Beach
  • Airport shuttle service available for a fee
There's a coffee shop/cafe on site. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A hot tub, a terrace, and barbecue grills are also featured at Refugio Pullao. Free self parking is available.

Smoking is allowed in designated areas at this Castro hotel.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Food and drink

  • A coffee shop/cafe

Things to do

  • Bicycle rentals
  • Spa tub

Family friendly

  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 25 steps to reach entrance
  • Front entrance ramp
  • Grab bar in shower
  • Handrails in stairways
  • Hardwood flooring in room
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Blender
  • Cleaning supplies
  • Cookware, dishware, and utensils
  • Dishwasher
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Kitchen
  • Oven
  • Toaster oven

More

  • Air conditioning
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 9:00 PM
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee: 20-per cent of room rate for check-in between 9:00 PM and 1:30 AM
Minimum check-in age - 20

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Refugio Pullao

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30.00 per vehicle (one-way)
  • Late check-in fee: 20 per cent of room rate for check-in between 9:00 PM and 1:30 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Refugio Pullao offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Refugio Pullao Hotel Castro
Refugio Pullao Hotel
Refugio Pullao Castro
Refugio Pullao Hotel
Refugio Pullao Castro
Refugio Pullao Hotel Castro

Refugio Pullao Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 10 out of 11 reviews" "
Rating 8 - Good. 0 out of 11 reviews" "
Rating 6 - Okay. 0 out of 11 reviews" "
Rating 4 - Poor. 0 out of 11 reviews" "
Rating 2 - Terrible. 1 out of 11 reviews" "

10/10

Cleanliness

9.4/10

Staff & service

8.0/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely relaxing place
We had a wonderful time. The staff go out of their way to make sure everyone enjoys their stay.
Stayed 2 nights in Jan 2023

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Just very remote, not really in Castro. A little hard to find initially ( get good directions from staff) Expedia doesn’t have exact location . Staff wonderful. Food delicious. Wish we had spent more time

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at the Refugio was an absolute highlight of our trip. From the personal welcome, gorgeous view, peaceful location, delicious food, and incredible birdwatching, we loved every minute of our time. We did not want to leave! This is a very special place--every detail was amazing.

2/10 Terrible

cristian, santiago

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
buenas habitaciones , buen bath , el personal con muy poca experiencia.muy rígido trataron de imponer horarios de llagada cuando mi reserva estaba garantizada.en ninguna parte dice que tengo que llegar antes de alguna hora. insistieron mucho por teléfono y no advierten a clientes que todos los caminos eran en arreglo y demora mas la llegada. se muestran molestos y se hacen la víctima
Stayed 2 nights in Feb 2022

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view and service!
Stayed 3 nights in Jan 2020

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury while still being outside the bubble
Amalia, Carlos and Julian have created a wonderful, off the beaten path refuge. You know it’s sited well. It’s on the same cove as Tiarra. See authentic Chiloé in person, not in a bubble.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location; although very remote -and thankfully the signage on the partial dirt road allowed us to get there easily during the day. It is very peaceful! The design of the 6 rooms unique. The property showcased the volcano and lake well. The staff was very pleasant!
Stayed 1 night in Feb 2019

10/10 Excellent

Andres

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente lugar
Excelente lugar, comoda cabaña, rico desayuno, delicioso almuerzo
Stayed 1 night in Oct 2021

10/10 Excellent

Juan Pablo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2019

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo excelente, quiza una critica constructiva seria que tengan una cafetera en la habitacion.
Stayed 1 night in Dec 2018