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DoubleTree by Hilton Celaya

4.0 star property

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Photo gallery for DoubleTree by Hilton Celaya

Fitness facility
Suite, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk
Hypo-allergenic bedding, minibar, in-room safe, desk
Exterior
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Gym
  • Room service
  • Parking included

Explore the area

Map
Blvd Adolfo Lopez Mateos Ote. 1260, Col. Las Insurgentes, Celaya, GTO, 38080
  • Galerias Celaya Mall
    ‪4 min drive‬
  • Miguel Aleman Valdes Stadium
    ‪6 min drive‬
  • Plaza Parque Celaya
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed, Accessible (Roll-In Shower)

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 2 Queen Beds

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Hypo-allergenic bedding, minibar, in-room safe, desk

Room, 1 King Bed

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • 44 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 43-inch LED TV with satellite channels, TV, pay films

Suite, 1 King Bed

  • 72 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 44 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites Celaya by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (638)
The price is CHF 63
for 1 room
includes taxes & fees
30 Apr - 1 May
Holiday Inn Express & Suites Celaya by IHG

About this property

DoubleTree by Hilton Celaya

Art Deco hotel with 24-hour fitness centre and 24-hour business centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
DoubleTree by Hilton Celaya offers 134 accommodations, which are accessible via exterior corridors and feature minibars and laptop-compatible safes. A pillow menu is available. 43-inch LED televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Celaya. During your stay, you'll be within walking distance of Temple of El Carmen. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Diego
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Temple of El Carmen and a few minutes from Lasallista Benavente University
  • Airport shuttle service available for a fee
DoubleTree by Hilton Celaya offers its guests a kids' pool, an outdoor pool, and a 24-hour fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 10800 square feet (1003 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Celaya. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This Art Deco Celaya hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to noon.
Diego – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to noon for a fee: USD 10 to 12 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Diego

Things to do

  • 24-hour gym
  • Children's pool
  • Golf clubs/equipment
  • Optional golf privileges
  • Outdoor pool

Family friendly

  • Children's pool
  • Free cot
  • Grocery/convenience store
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 10,800 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • In a regional park
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways (55 centimetre high)
  • Lift (201 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (120 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LED TV with premium satellite channels
  • Pay films

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately USD 10 to 12 per person
  • Airport shuttle fee: USD 40 per person (one-way)
  • Airport shuttle fee per child: USD 40 (one-way), (from 1 to 18 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
DoubleTree by Hilton Celaya offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DoubleTree by Hilton Celaya Hotel
DoubleTree by Hilton Celaya Celaya
DoubleTree by Hilton Celaya Hotel Celaya

DoubleTree by Hilton Celaya Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 303 out of 370 reviews
Rating 8 - Good. 39 out of 370 reviews
Rating 6 - Okay. 13 out of 370 reviews
Rating 4 - Poor. 5 out of 370 reviews
Rating 2 - Terrible. 10 out of 370 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

EDUARDO

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Levy

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great , the room and the staff. The only thing was our room keys (3rms total) did not work upon re entry as we were getting back from a wedding , with bride and all, not the end of the world but not the best way to end the night.
Stayed 2 nights in Dec 2024

4/10 Poor

Fernando

Stayed 2 nights in Dec 2024

10/10 Excellent

Jeff

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A special thanks to Isabella (restaurant) and the entire hotel staff for accommodating our needs each and every time we stay here!
Stayed 4 nights in Dec 2024

10/10 Excellent

Eduardo

Stayed 3 nights in Dec 2024

10/10 Excellent

DIEGO

Stayed 5 nights in Dec 2024

10/10 Excellent

Bolivar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing, awesome customer service
Stayed 1 night in Nov 2024

10/10 Excellent

Bolivar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, awesome customer service, we traveled from Phoenix for a wedding and they worked with us on a early check-in, so nice of them, we are greatly appreciated and will recommend to all of our friends and family
Stayed 1 night in Nov 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice !
Stayed 5 nights in Nov 2024

10/10 Excellent

Patricia

Stayed 2 nights in Oct 2024

10/10 Excellent

Ruben

Stayed 1 night in Oct 2024

2/10 Terrible

sergio

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Patricia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this hotel this the best hotel in celaya
Stayed 1 night in Oct 2024

10/10 Excellent

Ignacio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it very comfortable, clean food is delicious. No complaints about this place highly recommend
Stayed 1 night in Oct 2024

10/10 Excellent

cesar carlos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Andrea, Guatemala

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
Hotel hallways and hotel rooms smell awful. Could smell better like odorant or cleaning products.
Stayed 1 night in Sep 2024

8/10 Good

Andrea, Guatemala

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel and restaurant staff was serviceable, attentive and kind. The hotel amenities are ok. Pretty hotel but smells kinda weird. Hotel hallways smell awful the moment you step out of the elevator and the room smells off.
Stayed 1 night in Sep 2024

8/10 Good

URIEL

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

FRANCISCO

Travelled with family and small children
Liked: Cleanliness, staff & service
It felt pretty standard. The in-room service was ok but the buffet food quality was frankly poor. Fruit gone bad, egg was dry and over cooked and the bread was not fresh. Otherwise, the staff was friendly and did their best to provide a good experience. The restaurant's manager did a superb job in accommodating a table for a big group.
Stayed 1 night in Aug 2024

4/10 Poor

Jon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was amazing and enjoyed my time there until I had to leave a day early due to my safety. I asked for a refund for the nights I left early and did not received the refund.
Stayed 4 nights in Jul 2024

8/10 Good

Allan

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

RAFAEL

Stayed 1 night in Jul 2024

10/10 Excellent

Santiago

Stayed 2 nights in Jul 2024

10/10 Excellent

eugenia g

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Miguel

Stayed 2 nights in Jun 2024