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Mercure Cergy Pontoise Centre

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Cergy Pontoise Centre

Classic Room, 1 Double Bed | In-room safe, blackout curtains, soundproofing, free cots/infant beds
Sports facility
Exterior
Sports facility
Sports facility

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Air conditioning
  • Housekeeping
  • Pet-friendly

Explore the area

Map
3 rue des Chênes Émeraude, Cergy, Val-d'Oise, 95000
  • CY Cergy Paris University
    9 min walk
  • Piscine Cergy
    11 min walk
  • Essec Business School
    16 min walk
  • Paris (CDG-Roissy-Charles de Gaulle)
    36 min drive

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed | In-room safe, blackout curtains, soundproofing, free cots/infant beds

Classic Room, 1 Double Bed

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

In-room safe, blackout curtains, soundproofing, free cots/infant beds

Superior Room, 1 Double Bed

  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Privilege, Superior Room, 1 Double Bed with Sofa bed

In-room safe, blackout curtains, soundproofing, free cots/infant beds

Privilege, Superior Room, 1 Double Bed with Sofa bed

  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Classic Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

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Aerial view

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4.2 out of 5, Very good, (1161)
The price is CHF 76
for 1 night
includes taxes & fees
1 Jan - 2 Jan
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About this property

Mercure Cergy Pontoise Centre

Hotel in Cergy with 24-hour front desk and bar/lounge
This smoke-free hotel features a bar/lounge, a business centre and conference space. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities. Housekeeping is available on request.
Mercure Cergy Pontoise Centre offers 57 accommodations with laptop-compatible safes and complimentary bottles of water. 40-inch flat-screen televisions come with premium satellite channels.

Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Mercure Cergy Pontoise Centre, you're just a quick walk from CY Cergy Paris University. Features include free WiFi in public areas, plus a bar and a business centre.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and meeting rooms
  • Within a 15-minute walk of CY Cergy Paris University and Piscine Cergy
  • Cats and dogs welcome for a fee (restrictions apply)
WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 840 square feet (78 square metres) and includes conference space. An arcade/games room, multilingual staff, and laundry facilities are also featured at Mercure Cergy Pontoise Centre. For a fee, parking is available. You'll have access to the health club at a partner property.

This 4-star Cergy hotel is smoke free.

For a fee, guests can enjoy a continental breakfast on weekdays from 6:30 AM and 10:30 AM.
Astree – This bar only serves light fare.
Room service (during limited hours) is available.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (EUR 7 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday continental breakfast available 6:30 AM to 10:30 AM for a fee: EUR 17 per person
  • A bar/lounge

Restaurants on site

  • Astree

Family friendly

  • Arcade/game room
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 840 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with premium cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at noon
Early check-in subject to availability
Early check-in fee: EUR 30
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 30

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: EUR 200 per stay
  • A tax is imposed by the city: EUR 6.18 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 17 per person
  • Covered self-parking fee: EUR 7 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 30 (subject to availability)
  • Late check-out fee: EUR 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, ANCV Cheques-vacances and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Mercure Cergy Pontoise Centre
Mercure Pontoise
Mercure Pontoise Hotel
Mercure Pontoise Hotel Cergy Centre
Mercure Cergy Pontoise Centre Hotel
Mercure Pontoise Centre Hotel
Mercure Pontoise Centre
Mercure Cergy Pontoise Cergy
Mercure Cergy Pontoise Centre Hotel
Mercure Cergy Pontoise Centre Cergy
Mercure Cergy Pontoise Centre Hotel Cergy

Mercure Cergy Pontoise Centre Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 59 out of 194 reviews" "
Rating 8 - Good. 77 out of 194 reviews" "
Rating 6 - Okay. 28 out of 194 reviews" "
Rating 4 - Poor. 19 out of 194 reviews" "
Rating 2 - Terrible. 11 out of 194 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

4/10 Poor

TAKUMI

Stayed 2 nights in Jan 2024

2/10 Terrible

Saeid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do not go there !
Stayed 3 nights in Sep 2023

8/10 Good

Reza

Stayed 2 nights in Jun 2023

10/10 Excellent

Gerald

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 6 nights in May 2023

10/10 Excellent

Carlos, Santiago

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, all are really friendly

10/10 Excellent

Wissam

Stayed 2 nights in Sep 2022

10/10 Excellent

Marco Antonio

Stayed 1 night in Oct 2021

6/10 Okay

CHANTAL

Stayed 2 nights in Jun 2021

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I don’t reconcile as it is in poor conversation and the price is not cheapest
Stayed 1 night in Jul 2019

8/10 Good

Kwee Chye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2018

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for a clean, comfortable stay
Clean, comfortable and a great stop off point
Stayed 1 night in Sep 2018

8/10 Good

Geofr, london

Liked: Cleanliness, staff & service, room comfort
Disabled rooms
Double doors and room door were heavy to open the door opener needs time delay for closing.
Stayed 1 night in Sep 2018

6/10 Okay

Maggie, SF, CA

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It was very hot but there was no A/C. A fan in the room was not sufficient. Otherwise, the room was clean enough. It was just worn and old. There weren't really any drawers or shelves to put things on. Not a big deal if you don't mind living out of your suitcase. I just like to unpack everything.
Stayed 8 nights in Aug 2018

10/10 Excellent

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Gem
A lovely room with quick and easy access to Paris. Train station 2 blocks away - lazy folks can use the bus. Huge mall with everything including supermarket on top of the train station (Cergy Prefecture). I will use this hotel again - lovely staff.
Stayed 1 night in Aug 2018

10/10 Excellent

Feridoun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and excellent Customer Service
We arrived very late at the hotel, however the staff at yhe hotel was very helpful and exceeded our expectations. My daughter and husband were so impress about the service that they have made this hotel the place to be for all our trips in Paris.
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and tidy
Stayed 1 night in May 2018

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good solid choice
Nice hotel as you would expect from a Mecure, convenient for university, and business district
Stayed 3 nights in May 2018

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Cerhy
It is a good hotel with good location to of a short walk to the city. The staff were very friendly

8/10 Good

dermot

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

James

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
This is an OLD hotel, and in need of modernising throughout. The bar is tiny. On the plus side the service is very good and the hotel was relatively clean throughout. McDonalds is next door.
Stayed 3 nights in Jul 2017

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very expensive hotel and indeed negative experienc
Very por área. tiny rooms and not very clean in my opinión, there was a tea cup stain with lipstick

6/10 Okay

Grahame

Liked: Cleanliness, room comfort
Nice hotel.
Nice hotel. rooms spacious and beds were comfortable. Staff were polite. Easy walking distance to bus and train station. Trains run every 15 minutes to centre of Paris.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find in Cergy. Free parking outside
Hotel was really well furnished. Liked the fact that the bathroom and toilet were separate. The bed was very comfy. Shower very powerful. Bathroom and facilities all excellent. Amazing value for what we paid! couldn't fault it at all.