30 Nov 2019 by Maouia
Cher Client, Nous sommes déçus que votre séjour chez nous n’ait pas été idéal. La satisfaction de nos clients nous tient à cœur, nous regrettons donc que nos installations et équipements n'ont pas pu répondre à vos attentes. Nous espérons avoir l opportunité de vous accueillir à nouveau afin de rétablir vos impressions et votre satisfaction. Bien à vous,
30 Nov 2019 by Maouia
Cher client, Merci d'avoir séjourné dans notre établissement. Nous apprécions vos commentaires ! Cordialement,
WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 840 square feet (78 square metres) and includes conference space. An arcade/games room, multilingual staff, and laundry facilities are also featured at Mercure Cergy Pontoise Centre. For a fee, parking is available. You'll have access to the health club at a partner property. This 4-star Cergy hotel is smoke free.
Available in all rooms: Free WiFi , High-speed internet access
Available in some public areas: Free WiFi
Self parking (surcharge)
Mercure Cergy Pontoise Centre offers 57 accommodations with laptop-compatible safes and complimentary bottles of water. 40-inch flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.
For a fee, guests can enjoy a continental breakfast on weekdays.
Astree – This bar only serves light fare.
Room service (during limited hours) is available.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
Front desk staff will greet guests on arrival. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over.
Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, ANCV Cheques-vacances and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Barclaycard, debit cards, ANCV Chèques-vacances and cash. Cashless payment methods are available for all transactions. At check-in, guests must provide a record of full COVID-19 vaccination. The COVID-19 vaccination record requirement applies to all guests aged 12 and over. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) guidelines.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.