West Palm Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for West Palm Hotel

3 bars/lounges, poolside bar
Exterior
Deluxe Double Room | Premium bedding, in-room safe, laptop workspace, blackout curtains
Lobby
Free daily continental breakfast

Reviews

6.0 out of 10

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
125 Western Main Rd, Chaguaramas, Diego Martin Regional Corporation
  • Chaguaramas Military History & Aerospace Museum
    17 min walk
  • Five Islands Water & Amusement Park
    4 min drive
  • Chaguaramas Boardwalk
    5 min drive
  • Port of Spain (POS-Piarco Intl.)
    55 min drive

Room options

Standard Room, 1 Bedroom

  • 28 sq m
  • Ocean view
  • Sleeps 3
  • 1 Double Bed

Deluxe Double Room

  • Ocean view
  • Sleeps 4
  • 2 Double Beds

Executive Room, 1 Bedroom

  • Sleeps 2
  • 2 King Beds

Similar properties

About this property

West Palm Hotel

Hotel in Chaguaramas with free breakfast and bars/lounges
This hotel features an outdoor pool, a restaurant and 3 bars/lounges. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Other amenities include a poolside bar, a coffee shop/cafe and coffee/tea in a common area.
West Palm Hotel offers 32 air-conditioned accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. 40-inch Smart televisions come with cable channels.

Bathrooms include baths or showers with a rainfall showerhead. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at West Palm Hotel. During your stay, you'll be within walking distance of Chaguaramas Military History & Aerospace Museum. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Options for a bite to eat or a refreshing drink include a coffee shop, a restaurant, a poolside bar and 3 bars/lounges
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 2-minute drive from Chaguaramas Military History & Aerospace Museum and a few minutes from Five Islands Water & Amusement Park
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. WiFi is free in public spaces.

An outdoor pool, spa services, and barbecue grills are also featured at West Palm Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Chaguaramas hotel.

Guests are served a free continental breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM. The hotel hosts a free manager's reception daily.
West Palm Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception

Family friendly

  • Grocery/convenience store
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Pool loungers
  • Pool umbrellas

Spa

  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Tile flooring in room
  • Well-lit path to entrance

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Rainfall showerhead
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch smart TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Microwave
  • Tea bags/instant coffee

More

  • Air conditioning
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 7:00 PM
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

West Palm Hotel Hotel
West Palm Hotel Chaguaramas
West Palm Hotel Hotel Chaguaramas

West Palm Hotel Reviews

Reviews

6.0
Rating 10 - Excellent. 10 out of 63 reviews" "
Rating 8 - Good. 12 out of 63 reviews" "
Rating 6 - Okay. 17 out of 63 reviews" "
Rating 4 - Poor. 10 out of 63 reviews" "
Rating 2 - Terrible. 14 out of 63 reviews" "

6.2/10

Cleanliness

6.6/10

Staff & service

5.8/10

Amenities

5.6/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Everett

Liked: Staff & service
The property was not difficult to find using Google maps. Parking was not an issue. The room was clean with the ex
Stayed 2 nights in Aug 2024

8/10 Good

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was the BESSSSSS. I LOVE YOU SHARON MOHAMMED YOU CLEANED Excellent FOR ME I WILL ALWAYS LOVE YOUUUUU 💚
Stayed 12 nights in Jul 2024

10/10 Excellent

Tricia

Liked: Property conditions & facilities
Stayed 21 nights in Jul 2024

8/10 Good

Patricia

Travelled with partner
Liked: Staff & service, amenities
The rooms were excellent. The pool is huge! There weren’t any other guests staying. This hotel is very clean and quiet. It does need some renovations to the exterior. Plenty of room on the property for children to play.
Stayed 2 nights in Jul 2024

2/10 Terrible

Nandakumar

Stayed 3 nights in Jul 2024

8/10 Good

Henrik, David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near some shops and restaurents
Stayed 1 night in Jul 2024

8/10 Good

Henrik, David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to shops and restaurents
Stayed 4 nights in Jul 2024

2/10 Terrible

Ann

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old and dated, However it seems as though it’s on the verge of closing down. At check in I asked for a clean room because I was carrying an infant. However the room wasn’t clean and the sheets look as though it wasn’t change with hair and many stains. Above all room entrance were leaking air conditioners and many cats 🐈 screaming at you outside your room. The tv, microwave and refrigerator did not work. The adjoining door was poorly built you can hear everything on the other side. The breakfast was a cold hard toast you had to pick up in a take away box and it was horrible. The pool was the only great thing except it was filthy. And no staffs and attendant for anything. Not even a phone 📞 in the bedroom. The beds were horrible.
Stayed 1 night in Jul 2024

4/10 Poor

Krasimir

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
They didn’t have WiFi for more then/4 hours. I also didn’t have hot water first night. Two basic things in the 21st century.
Stayed 2 nights in Jul 2024

2/10 Terrible

Md Abu

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After checking we found the hotel was under construction, the washroom flushes didn’t work properly, horrible smell inside and outside of the room renovation people were walking everywhere surrounding the hotel room, and the hotel looked fully insecure. I just thinking how this type of hotel continues there business even the hotel is in under construction.
Stayed 3 nights in Jun 2024

6/10 Okay

SHAZIM

Liked: Staff & service
Stayed 2 nights in Jun 2024

10/10 Excellent

kashma, Spring Hill

Stayed 2 nights in May 2024

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were unhelpful. The rooms are hard to fin and the staff do noit guide you. They gave me a room with two enormous air conditioners outside - very noisy - so I complained and was given a quieter one b ut it required a lot of too and fro. Dinner such as it was, was pretty appalling and inflxible. You had to give a deposit for the aircon remote which says a lot about their clientele. Huge amounts of form filling at reception. Breakfast almost a bad as dinner - no choice at all. instant coffee and a tea bag and a kettle. Overall got the impression the staff did not care at all.
Stayed 1 night in Jun 2024

2/10 Terrible

Artur, Torres Vedras

Disliked: Staff & service, property conditions & facilities
Bad rooms, bad service, bad breakfast. All bad
Stayed 3 nights in Jun 2024

2/10 Terrible

Thomas

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The Property Was falsely advertised with pictures that were photo shopped! it was in a terrible state! The fist night I tripped an fell bruised my arms and leg , they had no first aid they did not even offer help we had to go to the store and purchase our own medical supplies. Today we came to find out instead of charging the local currency they charged the same amount in US dollars, like $ 4500.00 !
Stayed 3 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable, clean, and close to Peakes boatyard!
Staff were helpful in finding a ride to the Fast Ferry at (!) 4:30 am. Excellent AC. Only downside was the loud grass-trimmer just outside. At first I thought: no TP!, but it was behind me..
Stayed 1 night in May 2024

4/10 Poor

Bevan

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Logistically the set up of the rooms and accessibility
Stayed 1 night in Apr 2024

6/10 Okay

Andre

Stayed 1 night in Apr 2024

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Antonio

Disliked: Cleanliness, staff & service
Breakfast
Stayed 1 night in Mar 2024

10/10 Excellent

melisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Generous size rooms. Food was delicious Great variety with fresh fruit options. Lunch options and availability were amazing. I'll definitely be returning
Stayed 2 nights in Mar 2024

4/10 Poor

Shenelle

Stayed 2 nights in Feb 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
An acquired taste
The hotel is quiet and the breakfast was simple but tasted good. I suggest you order breakfast at least 15 minutes before you go to get it or else you end up waiting. The place needs alot of updating. Too many steps, it is not friendly to the elderly, playful children or those with physical disabilities. The price to stay and the location is not bad. Lots of outdoor activities such as boating, kayaking, fishing, water park and beach bathing are nearby, however at the hotel itself only a pool is available but no lifeguard is ever on duty. The hotel is a unique experience. Good luck.
Stayed 1 night in Mar 2024

2/10 Terrible

Sherice

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Had to switch rooms because of a foul odor and then the TV remote didn’t work, I had to get a different remote for the A/C. It was too much confusion and back and forth.
Stayed 1 night in Feb 2024

6/10 Okay

Arian

Travelled with partner
Liked: Staff & service
Breakfast was disappointing and the tv in the room never worked. Facility is a bit run down but the pool is open 24/7. Staff were friendly. Despite this and even being put in the wrong room, I’d likely give them another try
Stayed 2 nights in Feb 2024