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Excelsior Chamonix Hotel & Spa

4.0 star property

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Photo gallery for Excelsior Chamonix Hotel & Spa

Seasonal outdoor pool
Sauna, hot tub, steam room, body treatments, body wraps, body scrubs
Sauna, hot tub, steam room, body treatments, body wraps, body scrubs
Local cuisine
Daily continental breakfast (EUR 25 per person)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available
  • Pool
  • Spa

Explore the area

Map
251 Chemin de Saint Roch, Les Tines, Chamonix-Mont-Blanc, Haute-savoie, 74400
  • Brevent-Flegere Ski Area
    ‪6 min walk‬
  • Chamonix Golf Club
    ‪17 min walk‬
  • Les Praz - Flegere Ski Lift
    ‪2 min drive‬
  • Sion (SIR)
    ‪53 min drive‬

Room options

View all photos for Classic Double Room

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Balcony

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double Room, Balcony

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room (View Mont Blanc)

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Double Room (View Mont Blanc)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Suite (Montblanc)

Suite (Montblanc) | Premium bedding, pillow-top beds, minibar, in-room safe

Suite (Montblanc)

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Deluxe Double Room, Balcony (View Mont Blanc)

Deluxe Double Room, Balcony (View Mont Blanc) | Premium bedding, pillow-top beds, minibar, in-room safe

Deluxe Double Room, Balcony (View Mont Blanc)

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Room

Premium bedding, pillow-top beds, minibar, in-room safe

Family Room

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Excelsior Chamonix Hotel & Spa

Mountain ski retreat with full-service spa and restaurant
After a day on the slopes, return to Excelsior Chamonix Hotel & Spa to dine at the restaurant, drink at the bar/lounge or relax in a full-service spa. Housekeeping is available on request.
Excelsior Chamonix Hotel & Spa offers 79 accommodations with MP3 docking stations and minibars. Pillowtop beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

This Chamonix-Mont-Blanc hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a steam room and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Pure Altitude. Services include body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.
During your stay at Excelsior Chamonix Hotel & Spa, you're just a quick walk from Brevent-Flegere Ski Area. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at CASA BIANCO
  • Continental breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to body scrubs, massages or body treatments at Pure Altitude
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room, ski equipment rentals and bicycles to rent
  • Just a 2-minute drive from Les Praz - Flegere Ski Lift and a few minutes from Chamonix - Planpraz Ski Lift
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a steam room. Conveniences like ski storage, skiing lessons and ski equipment rentals allow you to spend less time with logistics and more time on the slopes. At the end of the day, order après-ski drinks at the hotel's bar.

There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. A free manager's reception is offered daily. Public spaces have free WiFi. Self parking is free.

This 4-star Chamonix-Mont-Blanc hotel is smoke free.

The hotel hosts a free manager's reception daily.
CASA BIANCO – This restaurant specialises in local cuisine and only serves dinner.
ELIXIR – On-site bar. Open daily.
24-hour room service is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Covered valet parking on site (EUR 20 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Daily continental breakfast available 7 AM to 10:00 AM for a fee: EUR 25 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • CASA BIANCO
  • ELIXIR

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Seasonal outdoor pool
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • In the mountains
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • MP3 dock

Food and drink

  • 24-hour room service
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • Sauna
  • Hot tub
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 25 per person
  • Valet parking fee: EUR 20 per day
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in June and close in August.
  • Pool access available from 9:00 AM to 8:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Excelsior Chamonix
Excelsior Chamonix Hotel
Excelsior Hotel Chamonix
Best Western Plus Excelsior Chamonix Hotel Chamonix-Mont-Blanc
Best Western Plus Excelsior Chamonix Chamonix-Mont-Blanc

Excelsior Chamonix Hotel & Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 266 out of 543 reviews
Rating 8 - Good. 190 out of 543 reviews
Rating 6 - Okay. 53 out of 543 reviews
Rating 4 - Poor. 27 out of 543 reviews
Rating 2 - Terrible. 7 out of 543 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Marion

Stayed 3 nights in Sep 2024

8/10 Good

Ioan

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

PING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A nice hotel with great view
Beautiful surroundings and views. Nice restaurant facility with excellent food. Good parking space. Bathroom is a little bit on the small side but looks updated. Overall good value.
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful balcony overlooking the Matterhorn. Nice location close to everything. Easy walking distance from the train station.
Stayed 1 night in Aug 2024

6/10 Okay

Ted

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hôtel offers standard rooms and superior rooms with balcony. However the room I was offered to begin with I would describe as a standard room with balcony. In my view just because a room has a balcony does not make it superior if it is the same size as a standard. Thankfully the hotel rectified this situation after the first night which was appreciated.
Stayed 5 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We recently stayed at this hotel in early September and had a pleasant experience overall. The hotel was very clean, and the staff were incredibly cordial and welcoming. Despite it being the beginning of the month, there were many groups of tourists, which added to the lively atmosphere. One of the perks of staying here is that the hotel offers a train card, which was very handy for traveling between Vallorcine and Chamonix — a great bonus for exploring the area. We were quite pleased with the hotel, though we did encounter two minor issues. First, our room was extremely hot, and there was no air conditioning, which made it a bit uncomfortable to sleep at night. Second, the swimming pool is closed whenever it rains, which was a bit disappointing. Despite these small inconveniences, if these issues aren’t deal breakers for you, I would definitely recommend this hotel. The overall experience was positive, and the location and service were excellent.
Stayed 3 nights in Sep 2024

4/10 Poor

Alister

Travelled with group
Disliked: Cleanliness
We found the hotel to be very poorly run. On the second day the room was made up. Damp towels were put on top of the beds, used coffee cups were left, coffee and sugar wasn’t replaced. The dining area for breakfast was poorly run. Jars of jams had run out and not been replaced. Tables were left dirty, floor was sticky. Overall this hotel is poorly run, understaffed and the staff that do work there don’t do the job properly. I would choose another hotel if I were you.
Stayed 2 nights in Sep 2024

4/10 Poor

Marc, Houston

Stayed 1 night in Aug 2024

10/10 Excellent

SCOTT, Bellevue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with stunning views of Mont Blanc! Great breakfast buffet, great parking, nice quiet location. It’s about a 10 minute drive to the heart of Chamonix and l’aiguille de Midi. So if you want a hotel outside of the busy area but close and convenient, this is for you.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the marvelous views around the hotel, it is aswome
Stayed 1 night in Aug 2024

10/10 Excellent

Ty

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome stay. Amazing place.
Stayed 1 night in Aug 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Grzegorz

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebecca and Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. Rooms clean and comfortable. Close to train stop. Pool a bonus and very friendly helpful staff. Highly recommended.
Stayed 4 nights in Jul 2024

10/10 Excellent

Stephen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Matt

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
Great room and breakfast. Best of all was the view of Mont Blanc from our balcony.
Stayed 1 night in Jul 2024

10/10 Excellent

Francine Bianca

Stayed 2 nights in Jul 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful upon arrival. Given rail passes for free transit during our stay. Train station a short walk from hotel. So we just left the car parked free and used the train to explore the area.
Stayed 1 night in Jul 2024

10/10 Excellent

Marian

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This was close to Monte Blanc Tunnel just 15 mins drive so a convenient place to stay overnight and with half board available with a delicious menu and great breakfast it was a real find!
Stayed 1 night in May 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for a ski break. We had a hire car, and used it for the various ski areas - which worked really well, but there was also ski bus stop150 metres down the road. The beds are really comfortable, the half board food excellent and we loved the friendly and helpful staff.
Stayed 7 nights in Mar 2024

8/10 Good

DEVIN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome property with great views and pretty quiet bus stop close
Stayed 6 nights in Feb 2024

10/10 Excellent

Timothy

Very good
Stayed 1 night in Jan 2024

10/10 Excellent

Therese

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024

8/10 Good

Verified traveller

Go for the spa/pool but don’t expect much else
This is only 4 star because of the pool and spa. You have to book in to use the steam/sauna and it’s limited. Rooms far too warm and no temp control. No shower gel provided, got a dirty towel with a hair band and hair on it. No fresh cups for tea/coffee - room service, only make the bed and empty the bins. Had to get a robe at reception for the spa as none provided in the rooms. Restaurant is pretentious with average food.
Stayed 2 nights in Sep 2022