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The St. Regis Changsha

5.0 star property

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Photo gallery for The St. Regis Changsha

Lobby
View from property
Bar (on property)
4 restaurants, breakfast, lunch, dinner served; Chinese cuisine
Exterior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Breakfast available

Explore the area

Map
Yunda Central Plaza, No. 289, Shawan Road, Yuhua District, Changsha, 410000
  • Changsha International Convention and Exhibition Center
    ‪7 min drive‬
  • Helong Stadium
    ‪9 min drive‬
  • Huangxing Walking Street
    ‪10 min drive‬
  • Changsha (CSX-Huanghua Intl.)
    ‪17 min drive‬

Room options

View all photos for Twin Room, 2 Double Beds (View)

Twin Room, 2 Double Beds (View) | Minibar, in-room safe, desk, laptop workspace

Twin Room, 2 Double Beds (View)

  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Skyline View King Room

Skyline View King Room | Minibar, in-room safe, desk, laptop workspace

Skyline View King Room

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom

  • 90 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, City View

Suite, 1 Bedroom, Non Smoking, City View | Minibar, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking, City View

  • 90.0 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for St Regis, Twin Room, 2 Double Beds, City View

St Regis, Twin Room, 2 Double Beds, City View | Minibar, in-room safe, desk, laptop workspace

St Regis, Twin Room, 2 Double Beds, City View

  • 55 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for St Regis King Room

St Regis King Room | Minibar, in-room safe, desk, laptop workspace

St Regis King Room

  • 55 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

JW Marriott Hotel Changsha

  • Pool
  • Spa
  • Parking included
  • Free WiFi
5.0 out of 5, Exceptional, (18)
The price is CHF 127
for 1 room
includes taxes & fees
10 Mar - 11 Mar
JW Marriott Hotel Changsha

About this property

The St. Regis Changsha

Luxury Changsha hotel in Yuhua District with 4 restaurants
This hotel features 4 restaurants, an indoor pool and a 24-hour fitness centre. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a conference centre are on-site. Housekeeping is available on request.
The St. Regis Changsha offers 188 accommodations, which are accessible via exterior corridors and feature minibars and a safe. LED televisions come with satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
During your stay at The St. Regis Changsha, you'll be close to Hongxing International Convention Center. Features include free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 10 minutes by car from Changsha Window of the World and 12 minutes from Hongxing International Convention Center
  • Train station pick-up and train station drop-off shuttle service available for a fee
The St. Regis Changsha offers its guests an indoor pool, a sauna, and a 24-hour fitness centre. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A business centre, 8 meeting rooms, and limo/town car service are available. Event space at this hotel measures 21528 square feet (2000 square metres) and includes a conference centre. A terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury The St. Regis Changsha. A train station pick-up service and a train station drop-off service are available for a fee. Free self parking is available.

Smoking is allowed in designated areas at this 5-star Changsha hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
The Drawing Room – On-site café.
Yan Ting – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Social – This buffet restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available. Open daily.
Un – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
St. Regis Bar – On-site bar. Open daily.
A complimentary food shopping service is offered and 24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Train station pick-up and drop-off shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; CNY 288 for adults and CNY 144 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Social
  • St. Regis Bar
  • The Drawing Room
  • Un
  • Yan Ting

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre (21,528 square foot of space)

Outdoors

  • Garden
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lift
  • Low-height view port in door
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
Customers may be requested by the property to provide documentation of recent travel history (such as showing passport immigration stamps) and/or complete a health declaration.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CNY 400.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CNY 288 for adults and from CNY 144 for children
  • Rollaway bed fee: CNY 400.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a deadlock
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The St. Regis Changsha offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

St Regis Changsha Hotel
St Regis Changsha
St. Regis Changsha Hotel
St. Regis Changsha
The St Regis Changsha
The St. Regis Changsha Hotel
The St. Regis Changsha Changsha
The St. Regis Changsha Hotel Changsha

The St. Regis Changsha Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 19 out of 24 reviews
Rating 8 - Good. 3 out of 24 reviews
Rating 6 - Okay. 1 out of 24 reviews
Rating 4 - Poor. 0 out of 24 reviews
Rating 2 - Terrible. 1 out of 24 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.8/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Xinwei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place！
Stayed 5 nights in Jun 2024

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The butler service is really great! Staff are friendly and helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Joy

Stayed 1 night in Jun 2024

10/10 Excellent

Christina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was fantastic! Amenities and rooms beautiful and well maintained.
Stayed 1 night in May 2024

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

10/10 Excellent

Tai Rui

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staffs Need Training
Elegant and new hotel. However, most of the staffs were either very cold or very awkward in the way they attend their services. They appear in need of training to work in a classy hotel such as St Regis.
Stayed 4 nights in Oct 2017

10/10 Excellent

FUZHONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
No room upon arrival at 12:45pm, and the reception told us to wait for 40 mins so we went out to have a quick lunch. We ended up waiting for 2 hours to get into the room. Also butler services didn't help at all. No replies/ very slow replies from wechat, and eventually we had to go downstairs to pick up our own food delivery. We waited for 40 minutes for the butler to reply.
Stayed 1 night in May 2024

10/10 Excellent

TAEHWAN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
또 방문하고 싶은 호텔
방상태도 좋고 깨끗하고 버틀러 서비스로 지내는동안 편하게 지냈습니다. 시설도 좋고 조식도 훌륭합니다. 시내 관광목적이 아니라면 위치도 밀리지 않는 곳에 있어서 좋습니다.
Stayed 5 nights in Jan 2024

10/10 Excellent

WAH LOK CORA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very good
Stayed 3 nights in Apr 2023

10/10 Excellent

Sik Lung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間寬躺，清潔，很舒服！員工有禮，管家服務很方便、細心和回覆快！
Stayed 2 nights in Mar 2023

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
完美体验
非常完美的体验，不愧是瑞吉，当之无愧的最佳！酒店的工作人员亲切友好，服务体贴入微，环境雍容大气，房间硬件设施也是一流，风景把长沙城尽收眼底，绝对值得推荐给大家。
Stayed 1 night in Jun 2022

10/10 Excellent

LIFANG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

Verified traveller

Stayed 1 night in Jun 2019

8/10 Good

Hau Ping

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The highest hotel in Changsha
The highest hotel in Changsha, service is great, the only mistake is missing cleaning my room.
Stayed 3 nights in Feb 2019

10/10 Excellent

ka him

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019

10/10 Excellent

HSU FEN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

10/10 Excellent

XUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
酒店有托運行李去機場的服務,房間空間都幾大,早餐亦唔錯,店員亦有禮貌和很幫手******************************************************************************************************************************************************************************************************************************************************************************************************
Stayed 2 nights in Sep 2017