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Alena Apartments

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Deluxe Apartment, Terrace, City View | Garden view
Standard Studio, Balcony | Private kitchenette | Full-sized fridge, microwave, oven, stovetop
Gift shop
Standard Apartment, Balcony, City View | In-room dining
Standard Apartment, Balcony, City View | Living room | Flat-screen TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Koronaiou 13, Chania, Crete, 73136
  • Cathedral of the Presentation of the Virgin Mary
    ‪5 min walk‬
  • Chania Central Market
    ‪5 min walk‬
  • Agora
    ‪5 min walk‬
  • Chania (CHQ-Ioannis Daskalogiannis)
    ‪25 min drive‬

Room options

View all photos for Apartment, 1 Bedroom, Balcony, City View

Apartment, 1 Bedroom, Balcony, City View | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Apartment, 1 Bedroom, Balcony, City View

  • 38 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds and 1 Single Bed

View all photos for Economy Studio

Economy Studio | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Economy Studio

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Apartment, Terrace, City View

Superior Apartment, Terrace, City View | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Superior Apartment, Terrace, City View

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Studio, Balcony

Standard Studio, Balcony | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Studio, Balcony

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Apartment, Balcony, City View

Standard Apartment, Balcony, City View | Mini fridge

Standard Apartment, Balcony, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Apartment, Terrace, City View

Deluxe Apartment, Terrace, City View | Private kitchen | Full-sized fridge, microwave, oven, stovetop

Deluxe Apartment, Terrace, City View

  • 40 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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4.4 out of 5, Excellent, (115)
The price is CHF 56
for 1 room
includes taxes & fees
3 Mar - 4 Mar
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About this property

Alena Apartments

Guesthouse in Chania, a short walk to Old Venetian Harbor
This guesthouse features a fridge in a common area, free use of bicycles and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a free food/drink shopping service and free newspapers are on-site.
Alena Apartments offers 10 accommodations with washers/dryers and laptop-compatible safes. This accommodation is furnished with sofa beds and desks. Pillowtop beds feature premium bedding. Full-sized fridge/freezers, microwaves and coffee/tea makers are provided. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the guest house include complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Alena Apartments, you're just a quick walk from Old Venetian Harbor. Enjoy features like free WiFi in public areas, plus dry cleaning service and a round-trip airport shuttle (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free extended parking
  • Services include free food shopping service, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes complimentary bicycles and hiking/biking trails
  • Within a 15-minute walk of Old Venetian Harbor and Nea Chora Beach
  • Airport shuttle service available for a fee
  • Pets welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Alena Apartments, you'll find barbecue grills, multilingual staff, and gift shops/newsstands. WiFi is free in public spaces. The business-friendly Alena Apartments also features tour/ticket assistance, complimentary newspapers in the lobby, and a fireplace in the lobby.

Languages

English, Greek, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 1 mile
  • Street parking available
  • Return airport shuttle (surcharge)
  • Free extended parking on site
  • Onsite parking options include a garage and a carport

Things to do

  • Free bicycle rentals
  • Hiking/biking trails

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • In-room sofa bed
  • In-room washer/dryer
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared refrigerator

Guest services

  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)
  • Sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Soundproofed rooms
  • Washer/dryer

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - midnight
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 5.00.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 20.00 per room (one-way)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a first aid kit
This property is professionally cleaned
The front desk at this property is open daily from 8:00 AM - midnight.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Alena Apartments Apartment Chania
Alena Apartments Apartment
Alena Apartments Chania
Alena Apartments Chania Crete
Alena Apartments Chania
Alena Apartments Guesthouse
Alena Apartments Guesthouse Chania

Alena Apartments Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 38 out of 71 reviews
Rating 8 - Good. 27 out of 71 reviews
Rating 6 - Okay. 4 out of 71 reviews
Rating 4 - Poor. 0 out of 71 reviews
Rating 2 - Terrible. 2 out of 71 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Bradley, Jamestown

Booked my room months in advance, but when I showed up I was told there had been a mixup and no room was available.
Stayed 1 night in Jun 2022

8/10 Good

Ruby

Liked: Cleanliness, room comfort
Good Location!
The place has a great location, middle of downtown, few minutes to the Venetian Port. The apartment is functional but the furniture is old and show that. Good space for two ppl but not more. The bathroom definitely needs remodeling and is crowded. I think they save money buying the cheapest furniture, appliances, bedding, etc. We park in the street and we’re able to find space nearby.
Stayed 5 nights in Jan 2022

6/10 Okay

Matthew

Liked: Cleanliness
Stayed 3 nights in Oct 2021

10/10 Excellent

Simon

Liked: Cleanliness, room comfort
Sunny and spacious terrace with many well looked after plants.
Stayed 14 nights in Sep 2021

8/10 Good

NIKOLAOS

Travelled with family
Liked: Cleanliness, room comfort
Great location, good apartment, friendly owner
The apartment was located at a very central point of Chania. A few minutes walk from the popular pedestrian path. The apartment was clean and had all the facilities needed to live there for many days. Even a washing machine! The balcony was very big and nice to sit there. If you own a car, it may take some time to find some parking at the street. The owner was very friendly and available to address our requests or questions. Would book again, next time I come to Chania.
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2021

10/10 Excellent

Maira, Singapore

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very lovely place to stay in Chania! The apartment was very clean and spacious, with a comfortable bed, and Georgios was very kind and accommodating. The kitchen was also very well equipped with all types of utensils, but would be great if it had salt, pepper and sugar included in the kitchen too. Location wise - it was a good location and within walking distance from the bus stop and the nearby attractions. Would definitely stay here again next time I’m in Chania (-:
Stayed 2 nights in Feb 2020

10/10 Excellent

Brani

Liked: Cleanliness, amenities
Extra convenient location; 2 min walk from the main bus stop, easy walk to old town,restaurants, several food markets around. Apartments are cleaned on daily bases and they are fully equipped, I felt like at home.The owner was very helpful in terms of navigating through the town, best tavernas, beaches etc .Highly recommended & I would come back.
Stayed 8 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 15 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service
Very convenient
Ideally situated for the main bus station (2 minutes walk) and visits to the Old Venetian Port (10 mins). Room was dated but very clean and with all facilties, iron, hairdryer, kettle, fridge etc. Recommended for short stays at either end of your holiday. Georgios, the owner is very helpful and easy to contact with any queries prior to your stay.
Stayed 1 night in Sep 2019

10/10 Excellent

Bradley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment great location & hosts
Great location, owner waiting at airport as arranged, easy access to bus station & local amenities-10 minute walk to nea chora beach. Really enjoyed our time here.
Stayed 3 nights in Aug 2019

10/10 Excellent

Martin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2019

10/10 Excellent

Barrie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Very convenient place to stay, close to bus station
Stayed 1 night in Jun 2019

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best little spot in Chania!
This is my second time here, cos its the best!Comfy, roomy, extras.. And its central , quiet and yet close to everything!
Stayed 1 night in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant
Fine for a short stay.Quiet area.great location.
Stayed 1 night in Nov 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect place to stay
Perfect location, just 2 mins walk to the K-Tel bus station with buses that goes to many places outside of Chania. Did not have a car so buses were very convenient, reliable, and combined with Anendyk ferries an economical way to travel in Crete. Georgios, the owner was very helpful, knowledgeable, kind and approachable which made our 2 weeks stay in Chania very enjoyable. Room cleaned daily and kitchen came with complimentary Cretan olive oil, wine and rake which we enjoyed. Love Crete and its friendly locals, beaches, food, scenic views of mountain and sea, historical monasteries, beautiful alleys for strolling and not so crowded in May. Thanks from Toronto, Canada.
Stayed 6 nights in May 2018

10/10 Excellent

Yoshie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Everything in the room was fantastic condition. I loved the big balcony. The owner was very kind.

6/10 Okay

karen, vancouver

Liked: Cleanliness, staff & service, room comfort
Good location to all the tourist places.
Super close to bus station, so really handy fo getting in and out. Great grocery store very close by. Hotel is a little dated, but great price and staff really nice as well.
Stayed 4 nights in Mar 2018

8/10 Good

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and convenient stay in Chania
The apartments are well located - you can't miss if arriving by bus and easy walking distance to anything in the centre. The kitchen is very well equipped.
Stayed 7 nights in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and great host
Georgio the owner is very responsive to all my questions and emails. He waited for me at 12am due to my late flight. I appreciate that. Alena apartment is a few minutes walk from the bus station which makes it easy for my transportation between the airport and Chania town center. The only drawback was the street noise. Other than that, everything was great staying at Alena. A well equipped kitchen gave me the flexibility to prepare my breakfast. Overall it's a nice place to stay.
Stayed 1 night in Oct 2017

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
central location, spotless clean, home from home!
I could not recommend the Alena apartments enough. George made us feel so welcome; There was wine and water left in our apartment when we arrived as well as a map of the area and lots of local information and advice on where to eat. The apartments is two minutes away from the bus station so if you go up the coast for the day, you are back to the apartment minutes after you get back. The cleaner came in every day, fresh towels every day and sheets most days. I would advise booking the deluxe apartment as we had a huge veranda with sun loungers and seating and the sun was strong in the afternoons. The venetian harbour is about 8 minutes walk away and is so beautiful. Overall I would return to the Alena Apartments and would definitely recommend them. We stayed 11 nights and thoroughly enjoyed it.
Stayed 11 nights in Sep 2017

10/10 Excellent

Marie-Andree

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
We had a great stay at Alena apartments. The room was clean and well equiped. The beds were confortable. The place is well located and very close to the bus station.
Stayed 2 nights in Sep 2017

10/10 Excellent

Lulu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will definitely stay here again
The hotel (more of an apartment) was gorgeous and clean! It was spacious and nicely equipped with a full kitchen and a washing machine. The location was also great - 1min away from the bus station and a 5-min walk to the harbour. There are a ton of restaurants and supermarkets and shops around. The owner, Georges was so friendly and helpful. This was our second time in Chania ... wish we had stayed here the first time too. Will definitely come back!
Stayed 4 nights in Sep 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017