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Elia Estia

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December 2024
January 2025

Photo gallery for Elia Estia

One Bedroom Suite with Sea view | Balcony view
One Bedroom Suite with Sea view | Balcony
Exterior
Superior Room with Balcony | View from room
One Bedroom Suite with Sea view | City view

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Housekeeping
  • Kitchen
  • Air conditioning
  • Free WiFi

Explore the area

Map
Lithinon 13, Chania
  • Old Venetian Harbor
    1 min walk
  • Mosque of Kioutsouk Hassan
    3 min walk
  • Cathedral of the Presentation of the Virgin Mary
    3 min walk
  • Chania (CHQ-Ioannis Daskalogiannis)
    25 min drive

Room options

View all photos for Superior Room with Balcony

Superior Room with Balcony | In-room safe, desk, soundproofing, free WiFi

Superior Room with Balcony

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room with Balcony

Classic Room with Balcony | In-room safe, desk, soundproofing, free WiFi

Classic Room with Balcony

  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for One Bedroom Suite with Sea view

One Bedroom Suite with Sea view | In-room safe, desk, soundproofing, free WiFi

One Bedroom Suite with Sea view

  • 30 sq m
  • Harbour view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Elia Estia

Guesthouse in Chania, steps from Old Venetian Harbor
This guesthouse features concierge services, express check-out and free WiFi in public areas.
Elia Estia offers 4 air-conditioned accommodations with a safe and coffee/tea makers. Rooms open to furnished balconies. Kitchenettes offer fridges, stovetops and kitchenware and utensils. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Satellite televisions are provided. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Elia Estia, you're just a quick walk from Old Venetian Harbor. Features include free WiFi in public areas, plus breakfast (surcharge) and a round-trip airport shuttle (surcharge).
  • Free Wi-Fi (speed: 50+ Mbps)
  • Buffet breakfast served daily for a fee
  • Services include a concierge
  • Steps from Old Venetian Harbor and 9 minutes by car from Port of Souda
  • Airport, bus station shuttle and beach shuttle service available for a fee
As a guest of Elia Estia, you'll find concierge services and express check-out. Public spaces have free WiFi. An airport shuttle (available 24 hours), a beach shuttle and a bus station shuttle are available for a fee.

Smoking is allowed in designated areas at this Chania guest house.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.

Languages

English, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Beach shuttle (surcharge)
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10 for adults and EUR 10 for children

Family friendly

  • In-room kitchenette
  • In-room refrigerator
  • Soundproofed rooms

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Upper floors accessible by stairs only

More

  • 1 building
  • Designated smoking areas
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Hob
  • Kitchenette
  • Paper towels
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
The check-in location differs from the property location; go to: [Zampeliou 32, Elia Zampeliou Hotel]
Guests must contact the property in advance for check-in instructions; your host will greet you
If you arrive at the property after hours, you'll need to check in at an alternative location: [Zampeliou 32 street- Elia Zampeliou Hotel]
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 7.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 1.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Airport shuttle fee: EUR 30 per room (one-way)
  • A late check-out fee will be charged
  • Crib (infant bed) fee: EUR 7.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property is professionally cleaned
Elia Estia offers transfers from the ferry terminal, airport and bus station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Zampeliou 32, Elia Zampeliou Hotel
Guests arriving after hours will need to go to the following location to check in: Zampeliou 32 street- Elia Zampeliou Hotel
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Elia Estia Apartment Chania
Elia Estia Apartment
Elia Estia Chania
Elia Estia Apartments Chania

Elia Estia Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 17 out of 34 reviews" "
Rating 8 - Good. 9 out of 34 reviews" "
Rating 6 - Okay. 4 out of 34 reviews" "
Rating 4 - Poor. 3 out of 34 reviews" "
Rating 2 - Terrible. 1 out of 34 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

9.0/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

4/10 Poor

Natasha

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful experience!
Upon arrival we were told there was no shuttle service available and we would have to walk 15 min from the bus station in a heat advisory with our luggage. We were not able to secure an early check in so we walked around as they don’t have a real lobby. The small lobby they do have is extremely warm even with fans blowing. Here’s the juicy part, there is no where on the ad where it states the room is located away from where you check in. We had to walk some more up a hill through the town on cobblestone. The only decent part was they had a guy help with the luggage. Upon getting to the actual room, we were told there is NO ELEVATOR and we had to walk up 3 flights of stairs. For someone with previous knee injuries, this was not ideal. Getting into the room we sat on a hard as a wooden board couch, and although the building is old, it just wasn’t clean. It was quite dusty and we ended up wiping everything down. After 1 night we decided we could not keep hiking those stairs everyday of the trip. I went to the reception desk to inform them of all the issues and rather than an apology for their lack of transparency about the state of the property and the lack of amenities, I was met with constant argument. I checked out and requested a refund for the remaining days as we had to find another hotel and was told by them they could not do so. I had Expedia contact them and they doubled down. DO NOT STAY HERE! These people are dishonest and not helpful!
Stayed 3 nights in Aug 2024

10/10 Excellent

Magda, Doncaster East

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hidden gem. The most amazing view from our balcony. Staff were amazing and accommodating. Would definitely stay there again.
Stayed 4 nights in Aug 2024

2/10 Terrible

Andre, Astoria

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The pictures of the place is different from than actual property. I was told that they mixed pictures of another property and they offered another location to stay.
Stayed 3 nights in Mar 2023

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was great. It was clean, central to everything. There are two nightclubs right below, and in Greece the clubs go on until 4am so just keep that in mind. The AC and YouTube can drown out the 2000s pop beats. Everything is really great, it’s just loud at night.
Stayed 4 nights in Sep 2022

8/10 Good

Sue

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very close proximity to major viewing sites and newly renovated room but the partying noise in the neighborhood can be heard til 2 to 3 am everyday
Stayed 2 nights in Sep 2022

10/10 Excellent

Shannon

Liked: Cleanliness, room comfort
Fabulous!
Thank you so much to the Elia staff for an incredible stay. It could not have been more perfect and we so look forward to returning again!
Stayed 3 nights in Sep 2022

10/10 Excellent

Chelsea

Liked: Cleanliness, room comfort
Stayed 3 nights in Sep 2022

10/10 Excellent

Marcus

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We thoroughly enjoyed our stay. The staff were particularly fantastic.
Stayed 5 nights in Jul 2022

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The two bedroom and two bathroom rooms were perfect for my family of four. The upgraded bathrooms were nice as well.
Stayed 3 nights in Jul 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness
Apartment was well done and clean though slightly small for three people. The view was excellent. Communicating with staff was generally a bit difficult. They had very little information to give to us regarding sightseeing which was a bit disappointing.
Stayed 7 nights in Jul 2022

8/10 Good

Bjørn

Stayed 1 night in Jul 2022

10/10 Excellent

Laura

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Oct 2021

6/10 Okay

Verified traveller

Travelled with partner
Disliked: Amenities
First off, check in was a disaster. Searching for the check in, while lugging suitcases for over an hour in the heat was not ideal- The area was pedestrian only, and parking outside of the pedestrian area was impossible to find. Because we couldn't find the check in area, we went straight to the hotel. It was locked, although we could see a reception area through the window. I finally reached someone by phone who said they would be right over to check us in. He arrived about 20 minutes later. He did say we could call to have help with the rest of our bags that were in the car, but we had parked so far away, that we didn't know when we would be going back that way to retrieve them. Our room was ok, it was clean, and the bed was comfortable- the photos showed a wonderful harbor view, but in reality, the balcony overlooked the backs of some restaurants. The harbor was actually in front of the restaurants. We were also on the third floor, and the hotel hallways were not air-conditioned, so it was a hot climb up. My boyfriend and I are in somewhat good shape for mid 50's, but this would not have worked for someone who is not fit. There was supposed to be some items left in the room as complimentary, (I believe water and a few other things), but nothing was left in the room. Overall, a big disappointment. I've been to Chania before, and we were assisted with parking, luggage, and had people on site. If I return, I will be staying elsewhere.
Stayed 3 nights in Jun 2019

10/10 Excellent

Marquis, Philadelphia

The location and quality of the apartment are lovely. The apartment is in the heart of old town directly around the corner from the harbor. Management was polite and prompt when it came to check in. I’d stay there again.
Stayed 1 night in Feb 2019

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best Suite in Chania!
Best Hotel room in Chania!!
Stayed 1 night in Sep 2018

8/10 Good

Peter, New York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious apartment, perfect location and view
Great stay, well stocked apartment - perfect location for getting around old town. Please ensure you arrange to meet the staff to arrange for key card pick up in advance of your stay.
Stayed 1 night in Jun 2018

10/10 Excellent

Gerry , philadelphia Pa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
this studio was really nice I had a balcony with a city view a king size bed and small kitchen but with all the restaurents it was not necessary. Demetra was especially nice and helpful with and information need and check in was easy. the only thing to not with this unit is there are a lot of steps to the apartment but the have units in other buildings if that is a problem.
Stayed 3 nights in May 2018

4/10 Poor

Andre, London

Disliked: Property conditions & facilities, room comfort
Disappointing
We were initially put in flat 1 which was a lot smaller than photos in the listing. It had very bare furnishings, no bowls or kettle, a missing shower door and a plugin hob instead of a fixed cooking stove. After being denied a refund from the hotel manager we were moved to flat 2 which was a lot more spacious and was pictured in the listing.
Stayed 7 nights in Sep 2017

8/10 Good

Bruno

Liked: Room comfort
Schön, aber …
Grosse Wohnung mit 2 Zimmer.Kleiner Balkon. Kücheneinrichtung minimal. AC super. Kein Lift, 3 Treppen. Tolle Aussicht auf den Hafen Zentrale Lage. Parkplätze sehr beschränkt ! Reception ca. 500 Meter entfernt.
Stayed 4 nights in Jun 2024

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, room comfort
Boende i Chania
Allt var bra, skön säng och mycket bra frukost på ett annat hotell. Incheckning var också på ett hotell intill. Lång trappa upp till rummet. Bäddsoffan för extra vuxen kan vara mer bekväm.
Stayed 2 nights in Apr 2024

8/10 Good

Renée, DINARD

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Très bien situé. Jolie vue sur le port et la montagne. Très propre. Commerces à proximité.. Manque un ascenseur Et manque de contact avec la réception. Juste le jour de l arrivée. Autrement parfait.
Stayed 8 nights in Apr 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Grand appartement
Très beau appartement points positifs : en plein centre appartement tout confort Points négatifs : demande et payer une chambre supérieure avec vue hors j'ai eu une vue côté rue vue sur toit dommage. Le lit est fait tout les jours pas forcément le nettoyage L'entrée dans le bâtiment est assez étroit A retenir également que cet hôtel tous ne se passe pas dans le même bâtiment à savoir la réception dans une rue, le petit déjeuner dans la même rue mais un autre bâtiment et les appartements dans un autre bâtiment pas très loin certe mais je ne trouve pas ça simple pour une personne qui n'a pas le sens de l'orientation ça doit être assez compliqué
Stayed 3 nights in Apr 2024

10/10 Excellent

Felix, Montréal

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Très belle vue sur le vieux port vénitien et sur les resto. Grande chambre bien éclairée. Un peu bruyant la nuit car proche de l’action, mais pas exagérément. Petit déjeuner inclus de très bonne qualité et diversifié!
Stayed 3 nights in Jul 2023

6/10 Okay

BENOIT

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Das service war zu gut, täglicher Handtuch- und pantoffelwechsel wären nicht notwendig, die Kochmöglichkeit war sehr eingeschränkt und wir haben 2 Kaffeelöffel gespendet, da nur einer vorhanden war. Weingläser gab es keine. Bei unserer ankunft gab es auch keine nachttischlampen, die aber auf unsere dringliche anfrage am gleichen tag bereitgestellt wurden. Der empfang war sehr freundlich und unser gepäck wurde sehr liebenswürdigerweise vom empfangsbüro von einem mitarbeiter ins appartement bis in den letzten stock geschleppt! Also insgesamt sehr ok!
Stayed 7 nights in Apr 2023