Elia Palatino Hotel

VIP Access

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Elia Palatino Hotel

Suite, 1 Bedroom, Hot Tub, Sea View | View from room
Suite, 1 Bedroom, Hot Tub, Sea View | In-room safe, desk, soundproofing, iron/ironing board
Suite, 1 Bedroom, Hot Tub, Sea View | In-room safe, desk, soundproofing, iron/ironing board
Classic Room | View from room
Rooftop terrace

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Breakfast available
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
Zampeliou 34, Crete Island, Chania, 73100
  • Old Venetian Harbor
    1 min walk
  • Maritime Museum of Crete
    3 min walk
  • Cathedral of the Presentation of the Virgin Mary
    3 min walk
  • Chania (CHQ-Ioannis Daskalogiannis)
    29 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Deluxe Room, Balcony, Sea View

  • 22 sq m
  • Sea view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

Classic Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

Suite, 1 Bedroom, Hot Tub, Sea View

  • 45 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

Superior Room

  • 30 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 2 Large Single Beds

Similar properties

About this property

Elia Palatino Hotel

Adults-only Chania guesthouse in Chania Town with a rooftop terrace
A rooftop terrace, concierge services and dry cleaning are available at this smoke-free guesthouse. WiFi in public areas is free. Other amenities include laundry facilities, express check-out and tour/ticket assistance.
Elia Palatino Hotel offers 7 air-conditioned accommodations with espresso makers and a safe. Fridges and coffee/tea makers are provided. Bathrooms include a shower, dressing gowns, slippers and bidets.

This Chania guest house provides complimentary wireless Internet access, with a speed of 50+ Mbps. 32-inch flat-screen televisions come with satellite channels. Additionally, rooms include a hairdryer and free toiletries. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Elia Palatino Hotel, you're just a quick walk from Old Venetian Harbor. Features include free WiFi in public areas, plus a rooftop terrace and breakfast (surcharge).
  • Free Wi-Fi (speed: 50+ Mbps)
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Old Venetian Harbor and 10 minutes by car from Port of Souda
  • Airport, bus station shuttle and ferry terminal shuttle service available for a fee
As a guest of Elia Palatino Hotel, you'll find a rooftop terrace, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available 24 hours), a ferry terminal shuttle and a bus station shuttle are available for a fee. Elia Palatino Hotel also features concierge services, laundry facilities, and dry cleaning/laundry services.

This Mediterranean Chania guest house is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.

Languages

English, Greek

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 10 per person

Conveniences

  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Mediterranean architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the ferry terminal, airport and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
There is no front desk at this property
The check-in location differs from the property location; go to: [Zampeliou 32 street- Elia Zampeliou Hotel]
Guests must contact the property in advance for check-in instructions; your host will greet you
If you arrive at the property after hours, you'll need to check in at an alternative location: [Zampeliou 32 street- Elia Zampeliou Hotel]
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Host will greet you

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 29 February, EUR 0.50 per accommodation, per night
  • A tax is imposed by the city: From 1 March - 31 October, EUR 1.50 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 per person
  • Airport shuttle fee: EUR 30 per room (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Elia Palatino Hotel offers transfers from the ferry terminal, airport and bus station (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. This property does not have a front desk. The check-in location differs from the property location. To check in, guests will need to go to Zampeliou 32 street- Elia Zampeliou Hotel
Guests arriving after hours will need to go to the following location to check in: Zampeliou 32 street- Elia Zampeliou Hotel
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The host will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 500, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Elia Palatino Adults Guesthouse Chania
Elia Palatino Adults Guesthouse
Elia Palatino Adults Chania
Elia Palatino Adults
Elia Palatino Adults only
Elia Palatino Hotel Chania
Elia Palatino Hotel Guesthouse
Elia Palatino Hotel Guesthouse Chania

Elia Palatino Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 53 out of 70 reviews" "
Rating 8 - Good. 13 out of 70 reviews" "
Rating 6 - Okay. 2 out of 70 reviews" "
Rating 4 - Poor. 1 out of 70 reviews" "
Rating 2 - Terrible. 1 out of 70 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Harneet

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay! Parking arrangements would be helpful. Walking distance to everything, food was delicious including free breakfast.
Stayed 2 nights in Jul 2024

10/10 Excellent

Donna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only Negative I have is those stairs Lord have mercy. They will make a man or a woman out of you. Other than that, this was one of the best hotels I stayed at. The staff was excellent. The location is perfect. Just make sure they have your taxi driver scheduled for any transfers because there was a hiccup coming into town my taxi driver I don’t know what happened to him, but regardless, I was still able to enjoy my stay
Stayed 3 nights in Jun 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The only place to stay in Chania, Crete.
Totally perfect except there was no kettle, we don’t like coffee. Breakfast was great, staff were great and the view exceptional.
Stayed 1 night in Jun 2024

10/10 Excellent

Daphne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Thank you, Elia Palatino! Beautiful property, view and staff! We throughly enjoyed our stay!
Stayed 5 nights in May 2024

10/10 Excellent

Dee Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views on Chania harbor and great access to restaurants and shopping. Amazing breakfast offered and great hospitality.
Stayed 5 nights in May 2024

10/10 Excellent

martin

Liked: Cleanliness, staff & service, property conditions & facilities
Gr8 Place. Stat here!
Stayed 1 night in May 2024

10/10 Excellent

lynn m, racine

Liked: Cleanliness
Delightful breakfast, great location. Pillows and bed very comfy. Staff friendly and helpful.
Stayed 5 nights in Apr 2024

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I really loved the location on the old port and it’s proximity to all the restaurants and shopping. We will stay here again and again and again.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jill

Stayed 1 night in Nov 2023

10/10 Excellent

joanna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was lovely
Stayed 5 nights in Jul 2023

8/10 Good

Maria

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The bedroom was large and felt very comfortable with high ceilings, although we didnt have views of the water we had views of the cobble stone street which was pretty also. The windows are sensored so when you open them the air-conditioning turns off. I wouldnt recommend staying here if you plan on hiring a car as parking would be difficult or if you found it hard to walk as there is no lift access and getting bags up and down the stairs is difficult especially if you opt for the higher level. Staff were accommodating and friendly, one of them offered to assist in carrying one of our bags up the stairs.
Stayed 4 nights in Aug 2023

8/10 Good

Anita

Travelled with group
Disliked: Staff & service
Hotel smells and is old. Rooms are small and dated.
Stayed 5 nights in Jul 2023

10/10 Excellent

Pete

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely accommodation in a beautiful setting.
Stayed 2 nights in Jun 2023

10/10 Excellent

Dido

Stayed 2 nights in Jun 2023

10/10 Excellent

Roy

Stayed 1 night in Jun 2023

10/10 Excellent

Erinn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great!!
The hotel itself is so cute and the bed is SO comfortable. Our room was on the non-port side so it was quiet but I imagine it could be noisy if you have a waterfront view. No elevator but our room was on the first floor so that didn’t bother us! Luggage storage was convenient. Breakfast was supplied. We would stay again! The staff were friendly well. Location was great for access to the port. Insider tip: If you are going to use the bus station, keep in mind that it is hilly and you will be carrying luggage for about 10 mins up and down hills.
Stayed 1 night in Jun 2023

10/10 Excellent

Jonathan Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast choice, staff were very helpful and friendly, very clean. Especially loved the 'towel dog' wearing sunglasses (my ones! :)) which greeted us when we returned to the room after breakfast, talented and lovely cleaner. Would return to Chania and the hotel.
Stayed 7 nights in Apr 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the nicest places you'll ever stay. Fantastic location, lovely room, and a brilliant selection for breakfast
Stayed 3 nights in Apr 2023

10/10 Excellent

Normand

Stayed 1 night in Mar 2023

10/10 Excellent

marlene

10/10 Excellent

vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
King Room
Absolutely beautiful room. (We stayed in the King). Lots of space and amazing location. Jacuzzi in the room was a bonus. Hotel need to explain how to turn off (just drain water) and not to worry about noise at end as it is just pipes clearing!
Stayed 7 nights in Sep 2022

10/10 Excellent

nassir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grate location
Great location Needs a walk and there os no elevators so take light luggage
Stayed 1 night in Sep 2022

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Amazing staff. Great room. Brilliant view. Best breakfast buffet ive ever had. Wouldnt hesitate to book again.
Stayed 1 night in Jun 2022

6/10 Okay

grisel

Travelled with group
Liked: Cleanliness, property conditions & facilities
Good location but not if you have luggage!
The hotel is in the beautiful port area, however it does not have views. It is in a pedestrian street, about a ten minute walk from the nearest road. So if you have luggage, you will have to walk at least 10 minutes from the closest vehicle drop off. On top of that, the property has huge stairs between each floor, no elevator. And no bellman or help. It was exhausting to take our luggage up to the second floor and there are three floors! Once you get to the room, it is a great size and very clean and comfortable. However, it is very frugal with amenities like coffee. They left only 2 K-pods and cleaning lady did not refill. When we asked coffee for next day, we were told they only provide for the first day. No toiletries either, we ran out of soap and I had to go and purchase. And the air conditioning never worked. We complained and it was not fixed. Seems they turn it off. This is not acceptable on a hotel that you paid a good amount of money to stay in and that advertises it has a/c. Breakfast was very good. In general, I found the hotel to not be a good value for what you pay for.
Stayed 2 nights in Apr 2022

10/10 Excellent

Tiril

Liked: Cleanliness, staff & service, room comfort
Great hotel and staff. Very good breakfast:)
Stayed 2 nights in Dec 2021