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Hotel Chapala Country

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Chapala Country

2 outdoor pools, pool loungers
Property grounds
Standard Double Room
Balcony
2 outdoor pools, pool loungers

Reviews

6.8 out of 10

Popular amenities

  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • Restaurant
    Restaurant
  • Business services
    Business services

Explore the area

Map
KM 39 Carretera Guadalajara-Chapala, Chapala, JAL, 45900
  • Sierra De San Juan Cosala
    19 min walk
  • Jesus Gonzalez Gallo Cultural Center
    4 min drive
  • Lake Chapala
    4 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    24 min drive

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Honeymoon Suite, Mixed Dorm, Kitchenette

Honeymoon Suite, Mixed Dorm, Kitchenette

Honeymoon Suite, Mixed Dorm, Kitchenette

  • 55 sq m
  • Sleeps 4
  • 1 King Bed OR 1 Single Sofa Bed

View all photos for Deluxe Suite, Mixed Dorm

Deluxe Suite, Mixed Dorm

Deluxe Suite, Mixed Dorm

  • 60 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, Mixed Dorm

Junior Suite, Mixed Dorm | Safe

Junior Suite, Mixed Dorm

  • 5 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Double Room Standard

Room

Double Room Standard

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Deluxe With Garden View

Room

Suite Deluxe With Garden View

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite Deluxe With Garden View

Room

Suite Deluxe With Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite Luxury With Garden View

Room

Suite Luxury With Garden View

  • Sleeps 4
  • 1 Double Sofa Bed and 1 King Bed

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About this property

Hotel Chapala Country

Chapala hotel in Chapala Haciendas with 2 outdoor pools and 24-hour front desk
2 outdoor pools, a restaurant and coffee/tea in a common area are available at this hotel. WiFi in public areas is free. Additionally, conference space, a children's pool and a 24-hour front desk are on-site.
Hotel Chapala Country offers 41 accommodations. Satellite televisions are provided. Bathrooms include a shower. Housekeeping is provided on a daily basis.
2 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Chapala Country, you'll be within walking distance of Sierra De San Juan Cosala. You'll find features such as free WiFi in public areas, plus 2 outdoor pools and a restaurant.
  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the 2 outdoor pools
  • Amenities include a meeting room, conference space and a lift
  • On-site recreation includes a playground
  • Just a 4-minute drive from Lake Chapala and a few minutes from Sierra De San Juan Cosala
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. Hotel Chapala Country offers its guests 2 outdoor swimming pools and a children's pool. An airport shuttle (available 24 hours) is available for a fee. A terrace, barbecue grills, and tour/ticket assistance are also featured at Hotel Chapala Country.

Smoking is allowed in designated areas at this 3-star Chapala hotel.

Hotel Chapala Country has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Chapala Country

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 2000 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Hotel Chapala Country offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Chapala Country
Hotel Chapala Country Hotel
Hotel Chapala Country Chapala
Hotel Chapala Country Hotel Chapala

Hotel Chapala Country Reviews

Reviews

6.8
Rating 10 - Excellent. 45 out of 146 reviews" "
Rating 8 - Good. 29 out of 146 reviews" "
Rating 6 - Okay. 30 out of 146 reviews" "
Rating 4 - Poor. 21 out of 146 reviews" "
Rating 2 - Terrible. 21 out of 146 reviews" "

7.2/10

Cleanliness

7.2/10

Staff & service

7.0/10

Amenities

6.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ugly place pour clean bad hotel
Stayed 1 night in Apr 2024

4/10 Poor

Juan

Stayed 1 night in Apr 2024

2/10 Terrible

Maricela

Stayed 1 night in Jun 2023

6/10 Okay

Eugenia

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
My mother and arrived to the hotel and the man took us to our room up in the hill full of stairs without any luggage help my mom is around 70’s really 😣
Stayed 2 nights in Jun 2023

6/10 Okay

irving daniel

.
Stayed 1 night in Mar 2023

10/10 Excellent

Jose

Stayed 1 night in Dec 2022

8/10 Good

John

Travelled with group
Liked: Cleanliness
This is a very old hotel and it’s quite a distance from town (Chapala). It’s clean, quaint and beautiful. For a quiet getaway, it’s perfect! The pool is old but functional. Staff is helpful and courteous. We stayed just the one night then moved to Chapala Plaza hotel in Chapala to be near the Malecon.
Stayed 4 nights in Mar 2022

10/10 Excellent

Martin

Travelled with family
Liked: Cleanliness, staff & service
The back door to the porch doesn’t open. The TV. Doesn’t work. The floor not really clean.
Stayed 1 night in Mar 2022

8/10 Good

Elias

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Large rooms. Good and friendly service. Dining area needs improvement, but it does its job.
Stayed 2 nights in Dec 2021

10/10 Excellent

Verified traveller

Stayed 1 night in May 2021

6/10 Okay

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't really like the property. It was a little on the junkie side and we felt like we got the gringo tax. On the positive side it was quiet we all slept well and the water pressure was fantastic
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Stayed 2 nights in Jul 2020

8/10 Good

Verified traveller

Stayed 1 night in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inexpensive, clean, not bad at all
Inexpensive, clean, not bad at all, close to chapala
Stayed 1 night in Mar 2019

6/10 Okay

Eleazar

Liked: Cleanliness, property conditions & facilities
Auto Required!
Nice room, but no coffee pot or coffee at reception area. Located outside of town. Car or taxi required.
Stayed 2 nights in Dec 2018

2/10 Terrible

Don, San Diego, CA

Business traveller, Travelled with partner
Disliked: Amenities, property conditions & facilities
This hotel is not what is represented in the details given or in the photos on this website. Their 'standard room' was so extremely basic, that we were encouraged to upgrade to a better room and pay an additional $40 US per night -- outrageous! There was no WiFi, no business center, and no restaurant! In the upgrade they did give us a basic Mexican buffet breakfast in a room that was not at all like what is in the photos - it was in a un-kept room with folding tables, and it was not clean! Coffee was not available anywhere else, and not at any other time. Housekeeping in our room was minimal, and the Satellite TV service only offered a very few stations - not what you would expect for almost $100 US per night. The two swimming pools are joined together as shown in their photo - there is not a separate children's pool and an adult pool. And, ('free') parking is on the street.
Stayed 2 nights in Nov 2018

10/10 Excellent

Al

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excent service and a real good place everithing is clean and in order
Stayed 2 nights in Oct 2018

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
when I arrived, they didnt had a reservation under my name, had to call to get some asistance. they gaved me a dirty room, then they changed it and it was ok until we saw cockroachs. just stay the night and left early morning.
Stayed 1 night in Jun 2018

6/10 Okay

JOSE ANTONIO, Queretaro

Have no words to tell you the way the Hotel conditions are.
Stayed 1 night in May 2018

2/10 Terrible

Gomez, Los Angeles ca.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place was terrible we cant stay there the place was under construction we way more that an hour waiting for the shuttle that never was sending to pick us to the airport and we had to look for other hotel our trip was the most terrible expirience in this place
Stayed 8 nights in Nov 2017

4/10 Poor

Helen, Canada

Liked: Cleanliness
Disliked: Staff & service
Past glories and a major gap.
Hotel advertises that it has WiFi BUT DOES NOT HAVE WIFI. When confronted, the staff claims there is some kind of construction going on up there, pointing to the sky, and claim that there is no WiFi for the next X days. The number of days always happens to coincide with the number of days the client is staying there. It is located too far from Ajijic and Chapala to conveniently attend appointments & whatever there. The highway is not in good condition. OK to travel in daytime but brutal at night as lane markings are faded and it is difficult to tell where the right edge of the highway is located. The highway traffic is a constant noise at the hotel. The breakfast is good, substantial and reasonably priced. Room cleanliness is perfect. The pool is pleasant and clean. Not sure about availability of pool towels. The hotel has seen better days and seems to be trying to survive on its past glories. Security is good. Room layout is awkward but cannot be changed as the beds sit atop poured concrete pedestals. They are double bed size, a bit small when the general standard in hotels these days is queen size. There is no safe deposit box in the rooms. There is no telephone in the rooms. Parking is on the cobblestone street outside the hotel. They advertise about 20 TV channels, but have only 4 available. None in English. As an international hospitality facility, more staff should learn a few basics in English, French, German, and whatever other frequent guest languages.
Stayed 4 nights in Nov 2017

8/10 Good

Mario

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2017

8/10 Good

Cynthia

Liked: Cleanliness, property conditions & facilities, room comfort
Amazing views of the mountains of Jalisco
Overall it was a pleasant stay. I saw complaints on beds before our trip. They were on par with most beds through México (i.e. Oaxaca & Guanajuato) the rooms were clean and cozy. Amenities: LCD tv with cable service in which quality of definition bettered this in Anaheim. Low def quality in this hotels. There is no wifi in hotel, but surprisingly fast LTE service from Telcel. It's location was 2 miles away from Chapala and perfect distance from where we wanted to stay, Ixtlahuacan de los Membrillos. The hotel does feature two swimming pools which were a delight to have because of the hot and muggy weather and stunning views of the mountain side. I was also told there their hotel connects to a golf course that spans the length of 3 km. The greens looked good. I would stay there again but I don't mind having too of the line amenities and brand new showers and such. I would give it a 4 out of 5. My brother gave it a 3
Stayed 2 nights in Jul 2017

4/10 Poor

German

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible!
First of all the rooms look old . Bugs everywhere . Screens on the windows had holes . We asked to get a better room so they showed us a suite just payed the difference . It was brand new everything except a lot of big spiders and insects inside . Some dead and some moving around .. we had them clean it a bit the next day since we checked in on the evening . We tried to shower but no hot water . Turns out the water heater didn't work . They moved us to another room that was the same . Looked clean but when the night came it had so many mosquitos . By the last day we where there with out knowing my 4 and 6 year old found a used condom!!!! Who knows how long they where playing with it . When I started looking around and looked under the bed that wrapper was still there . This got us very upset I went and told the people working there and all they did was apologize. We checked out and definitely never coming back . Worst experience ever!
Stayed 2 nights in Jul 2017

8/10 Good

Emilio, Guadalajara, Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and quiet hotel.
Friendly staff, the room was very clean. Common areas such as pool, garden, lobby, in very good conditions. Clean room. Fast check-in and check-out. I will return and I recommend it to other people.