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Novotel Charleroi Centre

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Charleroi Centre

Fountain
Property entrance
Meeting facility
Minibar, in-room safe, blackout curtains, soundproofing
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet-friendly
  • Bar
  • Parking available
  • Breakfast available
  • Gym
  • Housekeeping

Explore the area

Map
Place Verte 17, Charleroi, 6000
  • Rive Gauche
    1 min walk
  • Thai Café Tirou
    1 min walk
  • Charleroi-West Station
    6 min walk
  • Charleroi (CRL-Brussels South Charleroi)
    8 min drive

Room options

View all photos for Superior Room, 2 Single Beds

Minibar, in-room safe, blackout curtains, soundproofing

Superior Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Double Beds

Family Room, 2 Double Beds | Minibar, in-room safe, blackout curtains, soundproofing

Family Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Double Bed

Minibar, in-room safe, blackout curtains, soundproofing

Executive Room, 1 Double Bed

  • 32 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Double Room, 1 Double Bed

Minibar, in-room safe, blackout curtains, soundproofing

Superior Double Room, 1 Double Bed

  • 27 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Suite, 1 Queen Bed with Sofa bed

Superior Suite, 1 Queen Bed with Sofa bed | Minibar, in-room safe, blackout curtains, soundproofing

Superior Suite, 1 Queen Bed with Sofa bed

  • 47 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Room

Van Der Valk Hotel Charleroi Airport

Parking included
Free WiFi
Restaurant
Air conditioning
4.2 out of 5, Very good, (833)
The price is CHF 94
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Van Der Valk Hotel Charleroi Airport

About this property

Novotel Charleroi Centre

Charleroi hotel in Charleroi City Center with fitness centre and 24-hour front desk
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, self parking and a business centre are on-site. Housekeeping is available on request.
Novotel Charleroi Centre offers 123 accommodations with minibars and a safe. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Novotel Charleroi Centre. During your stay, you're just a quick walk from Rive Gauche. Features include free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include free food shopping service, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym
  • Steps from Rive Gauche and 7 minutes on foot from City Hall of Charleroi
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. A fitness centre, a terrace, and barbecue grills are also featured at Novotel Charleroi Centre. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Charleroi hotel.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 6:30 AM to 11 AM.
GourmetBar – On-site brasserie.
A complimentary food shopping service is offered and room service (during limited hours) is available.

Languages

Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured, covered parking on site (EUR 15 per day)

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11 AM on weekends; EUR 23 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • GourmetBar

Family friendly

  • Free cot
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Communal living room
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 102-cm flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 17 per pet, per night
  • Only dogs and cats are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 21 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: EUR 3.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 23 per person
  • Covered self-parking fee: EUR 15 per day (in/out privileges)
  • Pet fee: EUR 17 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 21 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Charleroi Centre Hotel
Novotel Charleroi Hotel
Novotel Charleroi Centre Hotel
Novotel Charleroi Centre Charleroi
Novotel Charleroi Centre Hotel Charleroi

Novotel Charleroi Centre Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 176 out of 376 reviews" "
Rating 8 - Good. 140 out of 376 reviews" "
Rating 6 - Okay. 39 out of 376 reviews" "
Rating 4 - Poor. 12 out of 376 reviews" "
Rating 2 - Terrible. 9 out of 376 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Chris, Leicester

Liked: Cleanliness
Disliked: Staff & service
Badly organised and poorly staffed.
Stayed 1 night in Sep 2024

8/10 Good

Gerard

Stayed 1 night in Aug 2024

10/10 Excellent

Bisala Priscilla

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good position, close to gare central from where you can reach the airport easily. Close to shopping centre and different restaurants. Hotel clean with big room.
Stayed 1 night in Aug 2024

10/10 Excellent

Hyunmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

4/10 Poor

Ian

Liked: Room comfort
Stayed 1 night in Aug 2024

8/10 Good

Jakob

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, bad city
The hotel was excellent, in the city center. What was not so excellent, is that our car was broken into and stolen from shortly after our arrival at Charleroi, even though it was in the Q-Park (not affiliated with Novotel). We had not researched Charleroi before coming there, so we didn't know that it is known for its level of crime and beggars. When I went to move my car to a safer location, I noticed unsavory people squatting inside the garage.
Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Charleroi Centre hotel
Helpful front desk. Nothing open to eat on Belgium national day. Nice room marred by hard bed and unusual pillows. Well placed for centre and rail stations.
Stayed 1 night in Jul 2024

10/10 Excellent

Courtney

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Caroline

Travelled with partner
This room was described as superior room,we found the room was basic nothing superior about it,there was no dressing table just small table beside sitting chairs,not even iron or iron board in room. Looking on to anunkept area at back of hotel.
Stayed 4 nights in Jun 2024

8/10 Good

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Hyunmin

Stayed 4 nights in Jun 2024

8/10 Good

Hyunmin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel in the Charleroi city center. Most restaurants closed by 7 or 8pm, and was difficult to find many solid dining options. Not an easy city to navigate without a car.
Stayed 3 nights in May 2024

6/10 Okay

Mark

Travelled with family
Liked: Cleanliness, amenities
Hotel itself is OK - similar to other Novotels I have stayed in. Area around hotel rather grim. Several defunct shops and restaurants. Not the fault of the hotel. Need a good street plan to find hotel unless somebody gives you directions. If you consult Google maps print out the detailed directions if you can. Unless your smartphone can direct you.
Stayed 1 night in May 2024

10/10 Excellent

Nazarii

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Mathilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
L'équipe de cet hôtel est tout simplement exceptionnelle ! De l'accueil au bar en passant par le petit-déjeuner, chaque membre du staff est aux petits soins pour les clients ! Les chambres sont ultra propres, modernes et bien équipées. Localisation parfaite au coeur de la ville. Petit-déjeuner parfait (en salle comme en chambre). Agréable bar avec un joli toit terrasse. Mon 2ème séjour et pas le dernier.
Stayed 2 nights in May 2024

8/10 Good

Derek

Travelled with group
Liked: Cleanliness, property conditions & facilities
The property was good but the Area was run down & very limited thing to do
Stayed 1 night in Apr 2024

6/10 Okay

Vasileios

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

M.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, nice restaurant. Central location .
Stayed 1 night in Mar 2024

10/10 Excellent

Adam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Roelof

Stayed 2 nights in Jan 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was nicer than most chains I've stayed in. Right next to a shopping mall, so parking is available and there are numerous shops and things to do. The cost of breakfast is exorbitant, but there are quite a few cafés/boulangeries in the area that deliciously solve that particular problem. Overall, would recommed.
Stayed 1 night in Jan 2024

6/10 Okay

David

Travelled with family
Liked: Property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Mathilde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel très bien situé (tout walking distance), magnifique à l'intérieur belle terrasse. Personnel très agréable ; chambre neuve et très confortable. Légèrement déçue par la variété du petit-déjeuner par rapport à d'autres Novotel mais ravie de mon séjour !
Stayed 1 night in Nov 2023

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central, clean and convenient.
Stayed 1 night in Dec 2023