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Best Western Charleston Inn

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Charleston Inn

Aerial view
Children’s area
Lobby
Property amenity
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Pool
    Pool
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included

Explore the area

Map
1540 Savannah Hwy, Charleston, SC, 29407-7845
  • Citadel Mall
    3 min drive
  • Medical University of South Carolina
    8 min drive
  • Charles Towne Landing State Historic Site
    8 min drive
  • Charleston, SC (CHS-Charleston Intl.)
    12 min drive

Room options

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Refrigerator & Microwave, Pool View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Refrigerator & Microwave, Pool View

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed) | Pillow-top beds, in-room safe, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Sleep Inn Charleston - West Ashley

Pool
Breakfast included
Pet-friendly
Parking included
4.0 out of 5, Very good, (1001)
The price is CHF 107
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Sleep Inn Charleston - West Ashley

About this property

Best Western Charleston Inn

Eco-certified Charleston hotel in West Ashley with free breakfast
Along with an outdoor pool, this smoke-free hotel has a 24-hour business centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Best Western Charleston Inn offers 87 accommodations, which are accessible via exterior corridors and feature a safe and coffee/tea makers. Beds feature pillowtop mattresses. LED televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Best Western Charleston Inn gets high marks from our customers. During your stay, you'll be close to Port of Charleston Cruise Terminal. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Extended parking available for a fee
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Guests have great things to say about the location and the clean guestrooms
  • 10 minutes by car from Port of Charleston Cruise Terminal and 8 minutes from Medical University of South Carolina
  • Cruise terminal shuttle service available for a fee
  • Cats and dogs welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. An outdoor pool, a terrace, and a vending machine are also featured at the eco-certified Best Western Charleston Inn. Free self parking is available.

This Charleston hotel is smoke free.

Guests are served a free buffet breakfast daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Cruise terminal shuttle (surcharge)
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Extended parking on site (USD 50 per stay)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Pool hoist on site
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per accommodation, per night
  • Only dogs and cats are allowed
  • Weight limit: 80 lb per pet
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 2.28 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 50 per stay
  • Pet fee: USD 30 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 40 mi (64 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Best Western Charleston Inn offers transfers from the cruise terminal (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Best Western Sweetgrass
Best Western Sweetgrass Charleston
Best Western Sweetgrass Inn
Best Western Sweetgrass Inn Charleston
Sweetgrass Inn
Best Western Charleston
Best Western Sweetgrass Hotel Charleston
Charleston Best Western
Best Charleston Charleston
Best Western Charleston Inn Hotel
Best Western Charleston Inn Charleston
Best Western Charleston Inn Hotel Charleston

Best Western Charleston Inn Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 485 out of 1001 reviews" "
Rating 8 - Good. 291 out of 1001 reviews" "
Rating 6 - Okay. 111 out of 1001 reviews" "
Rating 4 - Poor. 62 out of 1001 reviews" "
Rating 2 - Terrible. 52 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

teresa

Stayed 1 night in Aug 2024

4/10 Poor

Sandra

Disliked: Cleanliness, property conditions & facilities, room comfort
Not what I paid for...
Best Western When arrived, told that ground floor flooded, then they have no elevator. Husband has heart condition so couldn't do stairs. Then they sent us next door to Sleep Inn, had to walk a little distance. No king bed as I paid for, very small room. Not comfortable at all.
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Jul 2024

8/10 Good

Ivan

Stayed 3 nights in Jul 2024

6/10 Okay

Kathleen

Travelled with family
Liked: Staff & service
Disappointed
The front desk gal was lovely & professional. We were extremely disappointed that no where on the booking sight said the pool was out of service & the room , while it was clean, smelled moldy & stale. I won’t be a return guest.
Stayed 1 night in Aug 2024

10/10 Excellent

Pavlo, Charlotte

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was great, thanks
Stayed 6 nights in Jul 2024

10/10 Excellent

Steven

Stayed 1 night in Jul 2024

4/10 Poor

Diane

Surprise Pet Fee/ Roach Infestation
The sink outside the toilet room was backed up and did not adequately drain. There was GRIME on the remote, furniture and lamps. I visibly saw dirt in the corners of the room and bathroom. There was an active prescience of roaches. In addition, there were surprise charges not mentioned when I booked, one was the pet fee. I made a notation that I was bringing out 9 pound dog and wanted a dog friendly room. However, when the final charges appeared on my confirmation, there was no mention of a separate pet fee. I did not find this out until we checked in.
Stayed 1 night in Jul 2024

2/10 Terrible

Tonya

Disliked: Cleanliness, staff & service, property conditions & facilities
The shower in our room would not work at all. Very inconvenient. We were in Charleston for my granddaughter's surgery and couldn't even take a shower. When we notified the staff the front desk person working on 7/25/24 at 11 am was rude and stated that we should have checked the shower when we got there. I could not believe that she said that. I had already notified the night shift person at 6am when I discovered the shower would not work. I asked to speak to the manager and she was just as ruse as the clerk. She made it seem as if though it was our fault that the shower didn't work and that their maintenance person did not make sure our shower worked before we for there. I was very disappointed that the shower was mot working and even more disappointed that the staff was not apologetic at all and treated us this way! We will not be staying at any Best Western again!
Stayed 1 night in Jul 2024

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a nice place to stay. The room was clean and well maintained while we were there. The hardest part was when we got to the hotel was spotting it entrance, Not a big thing but there is not to many places to eat nearby within walking distance. I still would recommend it .
Stayed 4 nights in Jul 2024

4/10 Poor

Beatriz

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
When we arrived my husband got bit by a fleas. Pool was closed to clean on Saturday doesn’t make sense. Breakfast was ok until a see a person who works in the hotel complained about the guest left a plastic bottle on the counter .
Stayed 2 nights in Jul 2024

4/10 Poor

Marie

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities
We only stayed last minute for 1 night. I searched for pet friendly & searched everywhere on the site for fees associated with pets as well as how to notify them when we booked online that we had a n 8 pound dog... never found anything except pet friendly. We checked in late and checked out early. We left the room cleaner than we found it bc we had to clean up several dead roaches & the gaps in the doors let all kinds of bugs and mosquitoes in and made it hard to keep cool. We didnt complain bc it was fairy inexpensive hotel & we survived the night. The next morning a very rude lady called me and said one of the employees saw we had a dog leaving the room & was trying to collect an extra $100 for a pet fee! The whole room was only $150 for the night and my little Shia-poo is hypoallergenic, doesn't shed, & didn't make a mess at all. She said the pet fee was $30 but since we didn't "notify" them we had a pet, it was going to be $100! I said it was pet friendly and we didn't try to hide anything. She demanded i give her a credit card to pay the extra $100 & when i said i didn't agree to that, she said she was going to charge my credit card i used to pay for the room & threatened something else i couldn't understand before she hung up on me! I haven't heard from them since & still haven't seen the extra charge on my credit card but I will dispute it if it shows up. The lady that checked us in when we got therewas nice but the unclear policies and rudeness are unacceptable
Stayed 1 night in Jul 2024

10/10 Excellent

Stacie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We stayed here one night prior to going on a cruise. We felt safe, the area was convenient to dining, stores and most importantly the port. There were minor things with the room I would consider “unclean” but not enough to prevent me from staying. The only real negative was the huge gap underneath the door that was obviously allowing our “cool air” to escape making it slightly uncomfortable in the room…we solved this by placing a towel in the gap.
Stayed 1 night in Jul 2024

8/10 Good

Christy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Rooms looked like they were recently improved and were very clean, but had difficulty keeping humidity in check. Very damp. Bedding was very heavy.
Stayed 3 nights in Jul 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
I was not able to stay. After a 12 hour drive arrived to be placed in a second floor room with no elevator, room hot a/c not working, bathroom filthy with fresh urine and dried urine stains on toilet with pubic hair. I checked out with out staying and found another hotel in the area.
Stayed 4 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, very quiet, perfect for an overnight beach trip
Stayed 1 night in Jul 2024

6/10 Okay

Glenda

Stayed 1 night in May 2024

8/10 Good

Raquel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Comfortable
Very nice stay, clean, close to peninsula/tourist area, pleasant breakfast. If you come in the rainy season, bring mosquito repellent.
Stayed 1 night in Jul 2024

10/10 Excellent

Durell

Travelled with partner
The rooms are very clean. The staff is great and was there when you need them!
Stayed 3 nights in Jul 2024

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay
Stayed 1 night in Jul 2024

4/10 Poor

Jennifer, Woodstock

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jul 2024

8/10 Good

Faith

Stayed 1 night in Jul 2024

2/10 Terrible

Reynaldo

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs renovation. Carpet looks dirty and sink tap leaking water.
Stayed 1 night in Jul 2024

8/10 Good

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Kimberly

Travelled with family, Business traveller
Liked: Property conditions & facilities
My daughter and I arrived late at night, but I felt safe. Property and room were clean. Staff were very friendly.
Stayed 1 night in Jul 2024