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Four Points by Sheraton Charleston

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Four Points by Sheraton Charleston

Exterior
Room, 2 Double Beds | Desk, iron/ironing board, free cots/infant beds, free rollaway beds
Desk, iron/ironing board, free cots/infant beds, free rollaway beds
Lobby
Indoor pool

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Bar
  • Parking available
  • Free airport shuttle
  • Room service
  • Pool

Explore the area

Map
600 Kanawha Blvd E, Charleston, WV, 25301
  • Haddad Riverfront Park
    ‪1 min walk‬
  • Charleston Town Center
    ‪6 min walk‬
  • Charleston Coliseum & Convention Center
    ‪9 min walk‬
  • Charleston, WV (CRW-Yeager)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Suite, 1 Bedroom

  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Suite, 1 Bedroom

7.0 out of 10
Good
(4 reviews)
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Hearing Accessible)

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Room, 2 Double Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Tub)

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Suite, 1 Bedroom (Mobility Accessible, Tub)

  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Room, 2 Double Beds

9.2 out of 10
Wonderful
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Room, 1 King Bed

8.8 out of 10
Excellent
(40 reviews)
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Embassy Suites Charleston

Pool
Breakfast included
Pet-friendly
Free WiFi
4.2 out of 5, Very good, (1073)
The price is CHF 143
for 1 room
includes taxes & fees
2 Feb - 3 Feb
Embassy Suites Charleston

About this property

Four Points by Sheraton Charleston

Hotel in Charleston with free airport shuttle and fitness centre
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Four Points by Sheraton Charleston offers 176 accommodations with free newspapers and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Four Points by Sheraton Charleston's great location. During your stay, you're just a quick walk from Haddad Riverfront Park. You'll find features such as free WiFi in public areas and a free round-trip airport shuttle, plus an indoor pool.
  • Free WiFi
  • Enjoy American cuisine while dining at Recovery Sports Grill
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym and bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Steps from Haddad Riverfront Park and Heritage Towers
  • Free airport shuttle service
Four Points by Sheraton Charleston offers its guests an indoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

A business centre and 6 meeting rooms are available. Event space at this hotel measures 8719 square feet (810 square metres) and includes conference space. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Four Points by Sheraton Charleston. A roundtrip airport shuttle is free (available 24 hours). For a fee, parking is available.

This Charleston hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11 AM.
Recovery Sports Grill – This restaurant specialises in American cuisine and serves breakfast and dinner.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • 24-hour free return airport shuttle
  • Parking on site (USD 12 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Lobby Lounge
  • Recovery Sports Grill

Things to do

  • Bicycle rentals
  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 6 meeting rooms
  • 8,719 square feet of conference space
  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 15 per person
  • Self-parking fee: USD 12.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses solar energy, plus a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charleston Sheraton
Four Points Charleston
Four Points Sheraton Charleston
Four Points Sheraton Hotel Charleston
Sheraton Charleston
Four Points Sheraton Charleston Hotel
Four Points by Sheraton Charleston Hotel
Four Points by Sheraton Charleston Charleston
Four Points by Sheraton Charleston Hotel Charleston

Four Points by Sheraton Charleston Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 479 out of 1002 reviews" "
Rating 8 - Good. 298 out of 1002 reviews" "
Rating 6 - Okay. 116 out of 1002 reviews" "
Rating 4 - Poor. 61 out of 1002 reviews" "
Rating 2 - Terrible. 48 out of 1002 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Okay but disappointing
Young man at front desk when we checked in was very pleasant and helpful but young lady at front desk at check out was bordering on rude. The HVAC unit was so noisy it was impossible to sleep. The tray was missing from the coffee maker and could not even make coffee. Have stayed there on numerous occasions but this time was disappointing.
Stayed 1 night in Oct 2024

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities
Our suite was comfortable and roomy. Larger beds would have been nice. The main issue was an extremely loud air conditioning unit. Made it nearly impossible to sleep. I eventually turned it off, but the room got too hot.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael W.

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, convenient place to stay in downtown Charleston.
Stayed 1 night in Oct 2024

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service
N/A
Stayed 3 nights in Oct 2024

8/10 Good

Jerrold

Stayed 1 night in Jul 2024

6/10 Okay

Braden

Stayed 1 night in Sep 2024

8/10 Good

Andrew

Liked: Amenities
Great view of the river. The sports bar next door was very convenient
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
AMAZING! Very comfortable beds. Wonderful staff.
Stayed 1 night in Sep 2024

6/10 Okay

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Well located.
Stayed 3 nights in Sep 2024

2/10 Terrible

Leslie

Stayed 1 night in Sep 2024

8/10 Good

John

Brad was not comfortable
Stayed 2 nights in Sep 2024

4/10 Poor

Paul

Business traveller
Overpriced, nickel-and-dime costs
The rooms are fine, nothing exceptional and nothing to complain about. What you'd expect for oh, $140/night-ish. Clean and serviceable. However it's not $140 a night, it's $180 a night. Go downstairs for coffee and a Danish for breakfast? Nope. Pay "restaurant", which is a few tables and some high tops tucked away off the lobby. How about parking? Yep, they charge you to park in their parking garage. Bottom line, I don't have a problem with paying for parking if it's NYC or some very crowded location as space is a premium. This is Charleston, West Virginia. Give me a break. This place would be reasonable priced at $135/night, maybe $160 during peak/desirable dates such as downtown festivals with free parking and continental breakfast included. $180 and and all the extra costs? Not worth it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Property was great. Pretty noisy outside, but I guess they were taking down an event so can’t do much about that.
Stayed 1 night in Sep 2024

8/10 Good

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Shelly

Liked: Room comfort
Ok
Looked pretty clean. Kitchen staff very nice and food was very good.Room seems overpriced with toilet not working too well and the bathtub faucet not good.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location
Stayed 1 night in Sep 2024

4/10 Poor

George

Travelled with partner
Disliked: Property conditions & facilities
The water was completely turned off to the building for the first 3-4 hrs after checkin. When water was restored it was muddy making it unable to bathe or brush teeth. When asked if we could get a refund and just leave we were told no since we booked thru Expedia. Will have to rethink using Expedia in the future. It also did not help that there was a Harley Davidson convention in this hotel that was rather loud very late into the night and then the loud motorcycles started up before dawn the next morning.
Stayed 1 night in Aug 2024

2/10 Terrible

Angela

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great for a quick stop
Great hotel, clean Only complaint was we could not adjust the air conditioner or fan. We were very warm sleeping overnight Good coffee out early in the morning!
Stayed 1 night in Aug 2024

8/10 Good

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mike at the front desk was awesome. The town has a cute area on Fife. We felt safe walking around and enjoyed the riverfront.
Stayed 1 night in Aug 2024

4/10 Poor

Daniel, Camby

Travelled with partner
Disliked: Staff & service
The lobby was filthy during the entire stay. Trash cans were overflowing. A street festival was in progress making for a very noisy evening. The streets were closed and had insufficient signage to indicate that it was still possible to make it to the parking garages. The parking garages were not adequately identified as belonging to Four Point Sheraton.
Stayed 1 night in Aug 2024

8/10 Good

Chas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, great location to riverfront and downtown
Stayed 1 night in Aug 2024

10/10 Excellent

Shawn

Stayed 1 night in Aug 2024