2/10 Terrible
Carolyn, Supply
Travelled with family and small children
26 Sept 2024
Disliked: Cleanliness, amenities, property conditions & facilities
I was traveling with my family of 5 and planning on a one night stay. They did allow us to check in 30 minutes early at no cost, which allowed us to see the room prior to our event that evening. As we approached the room, the housekeeping staff were going in and out of rooms with cigarettes hanging out their mouths. They were friendly though.
When we entered the room, the main door had difficulty shutting. As we continued to look around the two leveled room, these were our observations: the room was suppose to be no smoking but definitely smelled like smoke, the couch looked like it was pulled from off the streets with stains and tattered fabric, the door to enter the downstairs bedroom looks like someone punched a hole in it, the kitchen and bathroom shelves were covered in dust, the refrigerator and freezer had a pungent odor, trash was not swept up and bottle caps were all around on the floor, the bathroom door downstairs would not shut, no air vent covers in the bathroom which allowed us to see what looked like black mold in the vents, curse words were written on the walls behind the bathroom door (not appropriate for my children to see), the downstairs mattress was brown, and the stairs were sticky to walk on.
We immediately grabbed our stuff and checked out. The staff was nice and said they would refund our room, however, that has not happened yet. Would NEVER recommend this place to anyone!!!
Carolyn
Stayed 1 night in Sep 2024
