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Holiday Inn Express Charleston-Civic Center, an IHG Hotel

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Charleston-Civic Center, an IHG Hotel

Reception
Premium bedding, desk, laptop workspace, blackout curtains
Point of interest
Free daily buffet breakfast
Point of interest

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Gym
  • Laundry
  • Housekeeping
  • Air conditioning
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
100 Civic Center Drive, Charleston, WV, 25301
  • Charleston Coliseum & Convention Center
    2 min walk
  • Shoney's
    3 min walk
  • Charleston Station
    18 min walk
  • Charleston, WV (CRW-Yeager)
    8 min drive

Room options

View all photos for Standard Room, 1 King Bed, Ground Floor

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Ground Floor

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds (Extra Floor Space)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communication Accessible)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Communication Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communication Accessibility)

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible, Non Smoking (Communication Accessibility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

Eco-friendly toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Non Smoking (Mobility)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Ground Floor

Premium bedding, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Ground Floor

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Embassy Suites Charleston

Pool
Breakfast included
Pet-friendly
Free WiFi
4.3 out of 5, Excellent, (1041)
The price is CHF 126
for 1 room
includes taxes & fees
1 Jan - 2 Jan
Embassy Suites Charleston

About this property

Holiday Inn Express Charleston-Civic Center, an IHG Hotel

Hotel in Charleston with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a business centre and conference space. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Holiday Inn Express Charleston-Civic Center, an IHG Hotel offers 195 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay-per-view films.

This Charleston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Charleston-Civic Center, an IHG Hotel. During your stay, you're just a quick walk from Charleston Coliseum & Convention Center. You'll find features such as free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a front desk safe, a business centre and conference space
  • On-site recreation includes a gym
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Steps from Charleston Coliseum & Convention Center and 4 minutes on foot from Laidley Court Shopping Center
A computer station is on site and WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. A fitness centre, a vending machine, and laundry facilities are also featured at the business-friendly Holiday Inn Express Charleston-Civic Center, an IHG Hotel. Self parking is free.

This Charleston hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:00 AM

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 100% renewable energy
  • 6 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Civic Center
Holiday Inn Express Civic Center Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel Charleston
Holiday Inn Express Civic Center Hotel
Holiday Inn Express Civic Center Charleston
Hotel Holiday Inn Express Civic Center Charleston
Charleston Holiday Inn Express Civic Center Hotel
Hotel Holiday Inn Express Civic Center
Holiday Express Civic Center

Holiday Inn Express Charleston-Civic Center, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 648 out of 1028 reviews" "
Rating 8 - Good. 219 out of 1028 reviews" "
Rating 6 - Okay. 80 out of 1028 reviews" "
Rating 4 - Poor. 43 out of 1028 reviews" "
Rating 2 - Terrible. 38 out of 1028 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Adam

Stayed 1 night in Sep 2024

10/10 Excellent

Alexia

Stayed 1 night in Sep 2024

2/10 Terrible

wrjj

Stayed 1 night in Aug 2024

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a good value with friendly staff. Quirk = slow elevators that are not “smart”. That is, each floor has an elevator call button, not up or down. During busy times the (full) elevators will stop at every floor that summons them, whether they are going up or down. This hampers the process of moving people around efficiently. Find the lone stairwell at the far end of the building opposite the lobby - it’s better for getting around. Except when hauling luggage in and out of course, or if you’re on an upper floor ( there are 6 I believe).
Stayed 1 night in Sep 2024

8/10 Good

Heather

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Keith

Stayed 1 night in Aug 2024

8/10 Good

Robert

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Anne

Business traveller
Great staff
Stayed 3 nights in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Trupti

Stayed 1 night in Sep 2024

10/10 Excellent

Ernie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Nancy

Travelled with family
Liked: Cleanliness, amenities
Very clean. Our door keys stopped working which required 3 trips back and forth to the front desk from the 6th floor which ultimately didnt work and staff had to "key" us in. Maintenance staff was very nice. Breakfast was good, staff there very friendly. Coffee was really gross. Watery. Would stay again because the important stuff was good!
Stayed 1 night in Sep 2024

2/10 Terrible

Robert

Stayed 1 night in Sep 2024

10/10 Excellent

Darrell

Stayed 1 night in Sep 2024

10/10 Excellent

sharyl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Byomkesh

Stayed 1 night in Aug 2024

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night stay
In town for concert. Hotel was excellent. Staff was great. Room was very nice and clean. Recommend to anyone. Will stay again
Stayed 1 night in Sep 2024

8/10 Good

Steve

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Short stay but very comfortable.
Stayed 1 night in Aug 2024

6/10 Okay

Margaret

Travelled with partner
Very slow internet. Utensils for breakfast were cheap and kept breaking.
Stayed 1 night in Sep 2024

10/10 Excellent

Robert

Stayed 1 night in Aug 2024

8/10 Good

Apurva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

John

Shower was dirty
Stayed 1 night in Aug 2024

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

david

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Got in late and up and out early.
Stayed 1 night in Aug 2024