Quality Inn & Suites

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn & Suites

Standard Room, 2 Queen Beds, Non Smoking | Iron/ironing board, Internet, bed sheets
Front of property – evening/night
Exterior
Outdoor pool
Lobby

Reviews

6.6 out of 10

Popular amenities

  • Gym
  • Housekeeping
  • Air conditioning
  • Breakfast included
  • 24/7 front desk
  • Parking included

Explore the area

Map
1010 Washington Street E, Charleston, WV, 25301
  • Clay Center for the Arts and Sciences
    3 min walk
  • Charleston Stage Company
    8 min walk
  • GoMart Ballpark
    8 min walk
  • Charleston, WV (CRW-Yeager)
    12 min drive

Room options

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Room, 1 Queen Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

About this property

Quality Inn & Suites

Hotel in Charleston with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, coffee/tea in a common area and a 24-hour front desk. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a TV in a common area and a banquet hall.
Quality Inn & Suites offers 140 air-conditioned accommodations with coffee/tea makers and an iron/ironing board. Cable televisions are provided.

Bathrooms include a combined bath/shower unit. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and microwaves can be requested.

Recreational amenities at the hotel include a fitness centre.

Children aged under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they enjoy the free breakfast at Quality Inn & Suites. During your stay, you're just a quick walk from Avampato Discovery Museum. Free WiFi in public areas, free self-parking and a gym are available.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet in some public areas
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include meeting rooms, a lift and coffee/tea in a common area
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Avampato Discovery Museum and Clay Center for the Arts and Sciences
Free breakfast is served daily. Public spaces have free WiFi and wired Internet. Quality Inn & Suites also features a fitness centre, coffee/tea in common area, and a television in common area. Self parking is free.

This Charleston hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room refrigerator
  • Microwave on request

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Alcohol isn't served at Quality Inn & Suites.

Property is also known as

Best Western Charleston Plaza
Motel 6 Charleston WV Hotel
Best Western Charleston Plaza Hotel
6 Charleston WV
Quality Inn Charleston
Quality Charleston
Quality Inn & Suites Hotel
Quality Inn & Suites Charleston
Quality Inn & Suites Hotel Charleston

Quality Inn & Suites Reviews

Reviews

6.6
Rating 10 - Excellent. 201 out of 886 reviews" "
Rating 8 - Good. 239 out of 886 reviews" "
Rating 6 - Okay. 173 out of 886 reviews" "
Rating 4 - Poor. 139 out of 886 reviews" "
Rating 2 - Terrible. 134 out of 886 reviews" "

6.6/10

Cleanliness

7.8/10

Staff & service

6.2/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Denise

Disliked: Property conditions & facilities
Room wash well furnished and clean except for a bad carpet stain. Area feels rundown with many homeless sleeping nearby. Pool was not in working order and clearly hadn’t been for some time.
Stayed 1 night in Sep 2024

10/10 Excellent

Patricia

Liked: Property conditions & facilities
Viajera
Room was very comfortable, really like it I recommend it
Stayed 1 night in Sep 2024

10/10 Excellent

Rada, Brooklyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is under a very good management. Everything is in order and thoughtfully organized. Enjoyed our stay very much!
Stayed 1 night in Sep 2024

6/10 Okay

Roxanne

Travelled with family
Liked: Staff & service
Staff was absolutely amazing! Only complaint was little to no channels were working. With three kids that just wanted to chill after having a super busy day that was a little bit of an issue but besides that we will definitely stay again!
Stayed 1 night in Sep 2024

4/10 Poor

Jennifer

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room had many stains on the floor, the towels were damp, and the swimming pool was filled with scummy water. Plus, my rental car got tagged while parked overnight. The staff at the front desk for checking in were super friendly and nice.
Stayed 2 nights in Sep 2024

10/10 Excellent

Angela

Business traveller
Stayed 2 nights in Sep 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were newly refurbished and nice but the faucet in the kitchenette wouldn't work. Staff was helpful. Lot of homeless people hanging out around this area.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Joann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too many homeless in the surrounding area. I feel unsafe when I return in the dark
Stayed 3 nights in Aug 2024

10/10 Excellent

Charlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Erin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jose, Vieques

Liked: Cleanliness
Stayed 1 night in Aug 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mark, Spring Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice. Area was alleys.
Stayed 1 night in Jul 2024

10/10 Excellent

Chandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place and easy check in
Stayed 1 night in Jul 2024

10/10 Excellent

Camille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Les

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place to stay
Stayed 1 night in Jul 2024

2/10 Terrible

Tyler

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
POS INBREDS
Don’t rent from these uneducated hillbillies! Wv inbreds ! They rent you a room and then rent it again through out the night and allow other people into your room!
Stayed 1 night in Jun 2024

6/10 Okay

Henry

Liked: Staff & service
Stayed 2 nights in Jul 2024

8/10 Good

Stephanie

Liked: Cleanliness, room comfort
Decent place to stay
Overall it was good. The room was clean and the staff was excellent. We had 1 light switch and 1 outlet that did not work. Those are the only complaints I have.
Stayed 2 nights in Jul 2024

4/10 Poor

jon

Travelled with family
Disliked: Property conditions & facilities
Pool is closed, breakfast poorly stocked with low/no bread, little or no orange juice, and I had to ask for plastic forks. Butter was cut into pieces and placed in a cereal bowl in the mini refrigerator. Limited tea bags available. Sausage and eggs and waffles good. Rooms OK, stained carpet, nice beds and bathroom.
Stayed 2 nights in Jul 2024

6/10 Okay

Carole

Homeless people everywhere
Stayed 2 nights in Jul 2024

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024