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TownePlace Suites by Marriott Charleston-West Ashley

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for TownePlace Suites by Marriott Charleston-West Ashley

Full-sized fridge, microwave, stovetop, dishwasher
Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Terrace/patio
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Housekeeping
    Housekeeping
  • Pet-friendly
    Pet-friendly
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
805 Orleans Rd, Charleston, SC, 29407
  • Citadel Mall
    10 min walk
  • Roper - St. Francis Xavier Hospital
    4 min drive
  • Charles Towne Landing State Historic Site
    7 min drive
  • Charleston, SC (CHS-Charleston Intl.)
    10 min drive

Room options

View all photos for Studio, 2 Queen Beds, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible Room)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Non Smoking (Hearing Accessible Room)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking (Mobility Accessible Room, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds, Non Smoking (Mobility Accessible Room, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed (Hearing Accessible)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility Accessible, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms

Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Bedrooms

  • 84 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Studio, 2 Queen Beds, Non Smoking (Hearing Accessible Room)

In-room safe, desk, laptop workspace, iron/ironing board

Studio, 2 Queen Beds, Non Smoking (Hearing Accessible Room)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom

  • 43 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility Accessible Room, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Non Smoking (Mobility Accessible Room, Tub)

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Similar properties

Exterior
Comfort Suites Charleston West Ashley
Pool
Breakfast included
Parking included
Free WiFi
4.3 out of 5, Excellent, (1003)
The price is CHF 125
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Comfort Suites Charleston West Ashley

About this property

TownePlace Suites by Marriott Charleston-West Ashley

Charleston hotel in West Ashley with free breakfast and fitness centre
A fitness centre, a 24-hour business centre and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a seasonal outdoor pool, a meeting room and dry cleaning are on-site. Housekeeping is available on request.
TownePlace Suites by Marriott Charleston-West Ashley offers 112 accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the free breakfast at TownePlace Suites by Marriott Charleston-West Ashley. During your stay, you'll be within walking distance of Citadel Mall. Enjoy features like free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include newspapers, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the breakfast
  • 12 minutes by car from Port of Charleston Cruise Terminal and 8 minutes from North Charleston Coliseum and Performing Arts Center
  • Cats and dogs welcome for a fee (restrictions apply)
TownePlace Suites by Marriott Charleston-West Ashley offers its guests a fitness centre and a seasonal outdoor pool. Public spaces have free WiFi. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. A terrace, barbecue grills, and a garden are also featured at the business-friendly TownePlace Suites by Marriott Charleston-West Ashley. Free self parking is available.

This Charleston hotel is smoke free.

Guests are served a free buffet breakfast daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas

Family friendly

  • Dining table
  • Free cot
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Transfer shower
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 100 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 8:00 AM to 10:00 PM
  • Up to 3 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

TownePlace Suites Marriott Charleston Hotel
TownePlace Suites Marriott Charleston-West Ashley Hotel
TownePlace Suites Marriott Ashley Hotel
TownePlace Suites Marriott Charleston-West Ashley
TownePlace Suites Marriott Ashley
TownePlace Suites by Marriott Charleston-West Ashley Hotel
Hotel TownePlace Suites by Marriott Charleston-West Ashley
TownePlace Suites by Marriott Charleston-West Ashley Charleston
TownePlace Suites by Marriott Charleston-West Ashley Charleston
TownePlace Suites by Marriott Charleston

TownePlace Suites by Marriott Charleston-West Ashley Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 476 out of 929 reviews" "
Rating 8 - Good. 238 out of 929 reviews" "
Rating 6 - Okay. 102 out of 929 reviews" "
Rating 4 - Poor. 64 out of 929 reviews" "
Rating 2 - Terrible. 49 out of 929 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ted

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay Great Staff
Wonderful staff that went out of their way to help us. It's an ideal location for our family trips. This was our 2nd time staying there and will use them again in the future!
Stayed 2 nights in Aug 2024

8/10 Good

Thea

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Samantha

Travelled with family
Excellent customer service
Stayed 2 nights in Aug 2024

8/10 Good

Joseph, Morristown

Travelled with family
Liked: Cleanliness, staff & service
Staff was courteous and respectful and professional. Front entrance needs to be upgraded to provide a better impression. And surrounding area can be landscaped nicer again to provide a more impressive feeling.
Stayed 2 nights in Aug 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Aug 2024

10/10 Excellent

Elaine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast, comfortable beds,convenient location.
Stayed 3 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

4/10 Poor

Matthew

Disliked: Cleanliness
The property & staff is on par for the price paid for the stay. But unfortunately we did see a large cockroach on the wall outside our room. There was a young staff member that I informed and he addressed it.
Stayed 6 nights in Aug 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service
The staff was amazing whether it was on the elevator, the breakfast chef or front desk they all were great! You can tell it needs some renovations and upkeep. My kids were disappointed when we returned to find the pool closed with no signs to explain and the staff had no clue either. And the kitchen supplies were very limited. The 2 separate rooms were great for 2 families to have some space. Close to many places we’d stay again.
Stayed 5 nights in Jul 2024

2/10 Terrible

crystal

Disliked: Cleanliness, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2024

8/10 Good

Connie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Customer service was excellent.
Stayed 2 nights in Jul 2024

8/10 Good

Apurva

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

8/10 Good

Kristen

Stayed 8 nights in Jul 2024

8/10 Good

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was amazing! they were very friendly and helpful. However, we didn't have our room cleaned or receive fresh towels for our entire stay and we even had to ask for more toilet paper because no one checked our room.
Stayed 5 nights in Jul 2024

6/10 Okay

Denise, Monroeville

Travelled with group
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Our toilet would not flush and the room we expected 2 double beds and when we arrived we were put in a room with a king. The feont desk clerk was going to talk to the manager and call us, but we never heard from them. Was told by night shift person we were to get a lower rate
Stayed 1 night in Jul 2024

8/10 Good

Deborah

Business traveller
Liked: Staff & service
Room updates needed
I always enjoy staying here but stayed in a room that had shabby carpet that was patched in several places
Stayed 4 nights in Jul 2024

4/10 Poor

Andrew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Learn what legal tender means
I tried to check in, your staff was very friendly and helpful, but was unable check in because you don't accept cash. You know that green paper that acceptable for paying off debts and purchasing products, legal tender. So I didn't get to stay and collect Bonvoy points, another hotel was more accomadating.
Stayed 2 nights in Jul 2024

2/10 Terrible

Daniel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unhelpful staff, cancelled booking without notice
Hotel cancelled my booking with zero explanation. Hotels.com didn't do anything about it. Avoid. Their staff didn't give a $hh0
Stayed 2 nights in Jul 2024

6/10 Okay

Ghoghnoose

Stayed 3 nights in Jul 2024

8/10 Good

Tryminh

Stayed 1 night in Jul 2024

4/10 Poor

geoffrey

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
We got to the hotel, and the first room we had was infested with cockroaches. we were moved to another floor and the room was fine, however we NEVER got service, even after asking for it, multiple times.
Stayed 5 nights in Jul 2024

4/10 Poor

Stafford

Travelled with partner
Disliked: Property conditions & facilities
They had no hot water and did not try in any way to remedy this.
Stayed 2 nights in Jul 2024

10/10 Excellent

Justine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
My bedsheet has a smell, seems like it wasn’t change.
Stayed 1 night in Jul 2024

6/10 Okay

Timothy

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
i loved the customer service. I left a list with service desk employee of 7 things that needed attention! The worse item I did not list. The breakfast was BAD. The eggs scrambled & supposedly fried were terrible. The grits were fair as a positive. If you like I can send a photo of the items i gave the front desk person.
Stayed 1 night in Jul 2024