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Charlotte Marriott City Center

4.0 star property

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Photo gallery for Charlotte Marriott City Center

Meeting facility
Exterior
Lobby
55-inch Smart TV with satellite channels, TV, iPod dock
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
100 West Trade Street, Charlotte, NC, 28202
  • Queen City Quarter
    ‪3 min walk‬
  • Spectrum Center
    ‪4 min walk‬
  • Bank of America Stadium
    ‪11 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 55-inch Smart TV with satellite channels, TV, iPod dock

Suite, 1 King Bed

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, desk, iron/ironing board

Club Room, 2 Double Beds, Non Smoking

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

View from room

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Concierge Room, Club Room, 1 King Bed, Non Smoking

View from room

Concierge Room, Club Room, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

View from room

Room, 1 King Bed

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

Room, 1 King Bed, Corner | Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Corner

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

View from room

Room, 1 King Bed, Non Smoking

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

View from room

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Charlotte Marriott City Center

Hotel with a restaurant, steps from Bank of America Corporate Center
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and valet parking. Housekeeping is available on request.
Charlotte Marriott City Center offers 446 accommodations with iPod docking stations and coffee/tea makers. Beds feature down duvets and premium bedding. 55-inch Smart televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Charlotte hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Charlotte Marriott City Center. During your stay, you're just a quick walk from Spectrum Center. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at Stoke Charlotte
  • To-go breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Bank of America Corporate Center and Blumenthal Performing Arts Center
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly Charlotte Marriott City Center. For a fee, parking is available.

This Charlotte hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to noon.
Stoke Charlotte – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Coco and the Director – This coffee shop specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 69 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to noon for a fee: USD 6 to 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coco and the Director
  • Stoke Charlotte

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (56 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Biodegradable coffee stirrers available
  • Built in 1984
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 6 to 18 per person
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 69 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte City Center Marriott
Charlotte Marriott City Center
Marriott Charlotte City Center
Marriott Hotel Charlotte City Center
Charlotte Marriott City Hotel Charlotte
Marriott Charlotte
Charlotte Marriott City Center Hotel
Charlotte Marriott City Center Hotel
Charlotte Marriott City Center Charlotte
Charlotte Marriott City Center Hotel Charlotte

Charlotte Marriott City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 669 out of 1015 reviews
Rating 8 - Good. 198 out of 1015 reviews
Rating 6 - Okay. 77 out of 1015 reviews
Rating 4 - Poor. 36 out of 1015 reviews
Rating 2 - Terrible. 35 out of 1015 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Staff were nice and quick to help.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gwendolyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location downtown. Lobby can be very busy and hotel takes event parking making walking out through the front a little dicey. M Club staff and housekeeping were fantastic. Elevators are slow, a few creak loudly and don’t stop level with the floor, 2 of the six are only for parking garage and at least one other was out of service- there was a line to go up in the mornings and evenings. Very comfortable lobby. Range of food choices within walking distance. Walking around at night is very different than day- often homeless people panhandling by hotel entrance and taking shelter in Lynx train stop. Room door had to be pulled hard to shut making it hard not to slam and you could hear other doors slamming at all hours. Furniture needs a refresh- scratched and faded. Beds are very comfortable. Flooring in bathroom is not caulked at walls or tub- even being careful we had water run off into gaps and our ceiling had water damage lining up with where the same problem was happening above us. Front desk people, 2 ladies running M Club, housekeeping staff, and common area cleaners were all exceptional. M Club upgrade was definitely worth it. Gym is well equipped and has a spinning room and yoga/ stretch area with on demand video classes. Would have liked a pool or ability to use pool at other Marriott hotel. Good experiences with in-house dining (Stoke) and cafe (Director and Coco).
Stayed 5 nights in Feb 2025

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth H.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot in the heart of the city.
Stayed 3 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Get away

The hotel was very nice and modern. The room was nice and clean. We booked king size single bed, but the tin wasn't ready at checkin so they provided a double bed room. Will stay here again.
Stayed 1 night in Feb 2025

2/10 Terrible

Cameron

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Malik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Gordon, Huntersville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Li rong

Stayed 2 nights in Feb 2025

10/10 Excellent

PRESTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, professional staff, and very clean, modern rooms. Thanks
Stayed 2 nights in Feb 2025

10/10 Excellent

Agnieszka

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and clean rooms! We were upgraded to the presidential suite for our 10 year anniversary and it was such a nice surprise!
Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be coming back

Enjoyed my stay there. The service was great. The staff was pretty quick with the request he needed. I will be staying again.
Stayed 1 night in Feb 2025

10/10 Excellent

Lakia

Liked: Cleanliness, staff & service, property conditions & facilities
Jamar at check in was super attentive and told us about the lounge spots nearby.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness
Booked with hotels.com king bed when arrived was told 3rd parties tend to mislead guest with actual room availability. They moved us to 2 double beds
Stayed 1 night in Feb 2025

10/10 Excellent

Jereme

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay, service was very good!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Jada

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay at this hotel. I love the addition of the coffee shop downstairs (the coffee was so good!). I will definitely stay again when I visit the city again. It's also located in a great area.
Stayed 2 nights in Feb 2025

10/10 Excellent

Marlon

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent.
Stayed 1 night in Feb 2025

10/10 Excellent

Michele

Liked: Cleanliness, amenities, property conditions & facilities
It was great
Stayed 3 nights in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this hotel and area, parking was a little of a hassle you are in the middle of the city it’s understandable, other than that amazing experience.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jay

Stayed 2 nights in Nov 2024

10/10 Excellent

Shamani

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean close to everything loved it
Stayed 2 nights in Jan 2025

10/10 Excellent

Diellnor

Stayed 4 nights in Nov 2024

10/10 Excellent

DANIEL OLIVA

Stayed 3 nights in Jan 2025

10/10 Excellent

Matthew

Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
N/A
Stayed 4 nights in Jan 2025