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Charlotte Marriott City Center

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Charlotte Marriott City Center

Meeting facility
Bar (on property)
Breakfast, lunch, dinner served; American cuisine
View from property
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Bar
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
100 West Trade Street, Charlotte, NC, 28202
  • Bank of America Corporate Center
    ‪1 min walk‬
  • Blumenthal Performing Arts Center
    ‪2 min walk‬
  • Queen City Quarter
    ‪2 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking (Mobility Accessible, Tub)

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Double Beds (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 55-inch Smart TV with satellite channels, TV, iPod dock

Suite, 1 King Bed

  • 37 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

Premium bedding, down duvets, desk, iron/ironing board

Club Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Concierge Room, Club Room, 1 King Bed

City view

Concierge Room, Club Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Double Beds

9.6 out of 10
Exceptional
(19 reviews)
  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed

City view

Room, 1 King Bed

8.8 out of 10
Excellent
(48 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Premium bedding, down duvets, desk, iron/ironing board

Room, 2 Double Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Corner

City view

Room, 1 King Bed, Corner

9.4 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

City view

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

Premium bedding, down duvets, desk, iron/ironing board

Room, 1 King Bed, Non Smoking (Mobility Accessible, Tub)

  • 32 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Charlotte Marriott City Center

Hotel with a 24-hour fitness centre, steps from Bank of America Corporate Center
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and valet parking. Housekeeping is available on request.
Charlotte Marriott City Center offers 446 accommodations with iPod docking stations and coffee/tea makers. Beds feature down duvets and premium bedding. 55-inch Smart televisions come with premium satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Charlotte hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Charlotte Marriott City Center. During your stay, you're just a quick walk from Spectrum Center. Enjoy features like free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at Stoke Charlotte
  • To-go breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Bank of America Corporate Center and Blumenthal Performing Arts Center
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

WiFi is free in public spaces. A 24-hour fitness centre, a vending machine, and gift shops/newsstands are also featured at the business-friendly Charlotte Marriott City Center. For a fee, parking is available.

This Charlotte hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to noon.
Stoke Charlotte – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Coco and the Director – This coffee shop specialises in American cuisine and serves breakfast, lunch and dinner. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (USD 69 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily breakfast to-go available 7:00 AM to noon for a fee: USD 6 to 18 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Coco and the Director
  • Stoke Charlotte

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (56 centimetre high)
  • Lever door handles
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Free rollaway/extra bed
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with premium satellite channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately USD 6 to 18 per person
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Valet parking fee: USD 69 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte City Center Marriott
Charlotte Marriott City Center
Marriott Charlotte City Center
Marriott Hotel Charlotte City Center
Charlotte Marriott City Hotel Charlotte
Marriott Charlotte
Charlotte Marriott City Center Hotel
Charlotte Marriott City Center Hotel
Charlotte Marriott City Center Charlotte
Charlotte Marriott City Center Hotel Charlotte

Charlotte Marriott City Center Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 658 out of 1002 reviews" "
Rating 8 - Good. 200 out of 1002 reviews" "
Rating 6 - Okay. 76 out of 1002 reviews" "
Rating 4 - Poor. 35 out of 1002 reviews" "
Rating 2 - Terrible. 33 out of 1002 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Annette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This property was very close to the concert venue so we were within walking distance. The valet parking process at check in was horrible. I think it was just the mass amount of people checking in at the same time but it was not good. The elevators were very slow and congested. We were on the 16th floor so the wait was long.
Stayed 1 night in Oct 2024

6/10 Okay

Edyta

Travelled with family
Liked: Staff & service
It was an average hotel. I requested connecting rooms however that was not honored as reservations were made through a 3rd party.
Stayed 3 nights in Oct 2024

2/10 Terrible

DeAnna

Stayed 1 night in Oct 2024

10/10 Excellent

Marilyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel was outstanding, staff super friendly and helpful.
Stayed 2 nights in Oct 2024

4/10 Poor

Sheila

Travelled with group
Disliked: Property conditions & facilities, room comfort
Not worth 700 dollars.
They came in right after we checked in and threw our shoes boxes away. We were trying to get ready for the concert that was pushed up. Right after getting in the hotel room. The fire alarm went off. We had to walk down 15 flight of stairs. Even though it wasn’t an emergency. Valet parking was 75 dollars. We paid over 700 dollars. It was not worth the price. Early check in was not an option. You couldn’t check in bags to go eat anywhere. Their restaurant and bar didn’t open to 4 pm. It was a high disappointment.
Stayed 1 night in Oct 2024

2/10 Terrible

Scott

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
When we arrived at 5:30pm the elevators were not working and they did not have our room ready. We had to get changed for our concert in the bathroom with a ton of other people. Our room was not ready until almost 8:30pm. We had to check in at 11:30 when we came back from the concert. We had to use service elevator. And…when leaving it took over an hour to get our car from valet.
Stayed 1 night in Oct 2024

2/10 Terrible

Leigh

Travelled with group
Liked: Cleanliness
Disliked: Staff & service
Poor experience at the Marriott.
We had an overall bad experience. We payed almost $1,000 for this room for 1 night. Our room was not ready on time for our check in. I also was charged a fee of $50 on top of the $943 price. They did not offer any breakfast and our room was very basic for the price. We also had to pay $72.38 to park the vehicle as they did not even offer free parking. I was highly disappointed in this hotel.
Stayed 1 night in Oct 2024

2/10 Terrible

TERRON, GLEN ALLEN

Stayed 2 nights in Jun 2024

10/10 Excellent

Lane

Stayed 1 night in Jul 2024

10/10 Excellent

Ronald David David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a good location for access to the football stadium and to the other locations I went to. I do not get a car so I walk where I can and I could walk every I needed to. And I felt safe at any time of day or night.
Stayed 3 nights in Oct 2024

10/10 Excellent

Brandy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so nice. My husband drove to meet me and had to leave early. The valet was so kind and helped him so much.
Stayed 2 nights in Oct 2024

10/10 Excellent

otis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a great place
Stayed 2 nights in Oct 2024

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ceiling outside of my room was in disarray. I know this is simply wear because the building is older but it is not a good look for people who are looking for a brand and not already loyal to it
Stayed 2 nights in Oct 2024

10/10 Excellent

Candace

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great and super helpful. I arrived a few hours early and was able to check in right away. I was only in town for 1 night, so I will definitely make sure I stay at this Marriott the next time I'm in town for a longer stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Dana Lyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a centrally located property. The room was comfortable. Nice bar and coffee shop. Staff was very friendly.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Eugene, Hubert

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
Room was well appointed and clean. Climate control system was loud and never shut down or changed blowing speed once temp was reached. The room had a consistent vibration that randomly increased. Needless to say sleep was not restfull. The shower had a fixed head that me the option of standing at either end of the shower if i didn't want to get pounded in the face. The shower had very poor drainage and within a minute i was ankle deep in water. Parking was a nightmare sunce it is valet only once you pull into the hotel. It took 25 minutes just to get into the driveway of the hotel. The valets were busting thier butts, good on them, but there was no control in the driveway area of incoming and out going patrons. It took us 30 minutes just to get out of the drive when we left and it only because other patrons stopped incoming patrons from pulling into the driveway. Be prepared to wait a long time or find a publuc pay lot nearby and walk to hotel. Nightly fee for valet, total, was $68.09. Overall, not happy with Marriott and we left a day early.
Stayed 2 nights in Oct 2024

10/10 Excellent

Thomas

Stayed 1 night in Sep 2024

10/10 Excellent

Victoria

Stayed 1 night in Sep 2024

10/10 Excellent

David Samuel

Stayed 1 night in Sep 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
The only downfall is the 70.00 per day parking fee after paying almost 300,00 per night to stay.
Stayed 1 night in Sep 2024

10/10 Excellent

William, Cary

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Marriott City Center is a good place to stay in a great location. Front desk, bell services and valet were all excellent. Only had a single issue - a big cockroach in our bathroom!!!
Stayed 1 night in Sep 2024

10/10 Excellent

Marianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Mike

Travelled with family, Travelled with group
Liked: Cleanliness
Bar hours were odd. Dinning same. No seating area with big tv. Room was average at best for the high price. Best thing was a good location .
Stayed 2 nights in Sep 2024

8/10 Good

karen, Tallahassee

Stayed 2 nights in Aug 2024