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Comfort Suites Airport

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Suites Airport

Exterior
Suite, 1 King Bed, Non Smoking, Kitchen | Shared kitchen | Fridge, microwave, coffee/tea maker
Down duvets, desk, blackout curtains, iron/ironing board
Lobby
Down duvets, desk, blackout curtains, iron/ironing board

Reviews

7.6 out of 10

Good

Popular amenities

  • Parking available
  • Free airport shuttle
  • Housekeeping
  • Breakfast included
  • Laundry
  • Air conditioning

Explore the area

Map
3425 Mulberry Church Road, Charlotte, NC, 28208
  • Carolinas Aviation Museum
    4 min drive
  • Cracker Barrel
    11 min walk
  • Bruns Avenue Tram Stop
    7 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    5 min drive

Room options

View all photos for Suite, 2 Double Beds, Accessible, Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Suite, 2 Double Beds, Accessible, Non Smoking

  • 19 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchen

Down duvets, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Kitchen

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Suite, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

  • 19 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Down duvets, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Down duvets, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Down duvets, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

Quality Inn & Suites Airport

Breakfast included
Free airport shuttle
Parking included
Free WiFi
3.7 out of 5, Good, (1747)
The price is CHF 71
for 1 room
includes taxes & fees
9 Jan - 10 Jan
Quality Inn & Suites Airport

About this property

Comfort Suites Airport

Charlotte hotel in Westerly Hills with free breakfast and free airport shuttle
This smoke-free hotel features a 24-hour fitness centre, a 24-hour business centre and self parking. Free buffet breakfast, free WiFi in public areas and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Comfort Suites Airport offers 84 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Beds feature down duvets. LCD televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they enjoy the free breakfast at Comfort Suites Airport. During your stay, you'll be close to Bank of America Stadium. Free WiFi in public areas, a free round-trip airport shuttle and a 24-hour gym are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes by car from Bank of America Stadium and 8 minutes from Spectrum Center
  • Free airport shuttle service
WiFi is free in public spaces. A 24-hour business centre and a meeting room are available. Free breakfast is available daily. A roundtrip airport shuttle is free at scheduled times. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Comfort Suites Airport. Parking is available for a fee.

This Charlotte hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to midnight at scheduled times
  • Parking on site (USD 8 per day)
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Lift (173 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (86 centimetre high)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 8 per day
  • A late check-out fee will be charged
  • Rollaway bed fee: USD 10.0 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Comfort Suites Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Comfort Suites Airport Hotel Charlotte
Comfort Suites Hotel Airport
Comfort Suites Airport Charlotte
Comfort Suites Airport Hotel
Comfort Suites Airport Charlotte
Comfort Suites Airport Hotel Charlotte

Comfort Suites Airport Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 370 out of 1002 reviews" "
Rating 8 - Good. 287 out of 1002 reviews" "
Rating 6 - Okay. 142 out of 1002 reviews" "
Rating 4 - Poor. 90 out of 1002 reviews" "
Rating 2 - Terrible. 113 out of 1002 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sandra

Travelled with family
Liked: Amenities
This hotel is very convenient to several restaurants. Very close to the airport with airport shuttle Lobby and rooms were very clean. Bathroom was great! Will definitely stay again.
Stayed 1 night in Sep 2024

4/10 Poor

eric

Business traveller
Disliked: Staff & service, amenities
they charge for parking and asked for a shuttle to airport and girl at desk said driver was outside couldn't find driver it was end of her shift so she left right behind us and her replacement was late so we spent 20 minutes waiting and looking for driver then i was tild we needed to be on a shuttle list
Stayed 1 night in Sep 2024

8/10 Good

Cyndi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. It was quiet. I was only there for a night but it was a nice stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Ian

Business traveller
Stayed 1 night in Sep 2024

4/10 Poor

Sergio

Travelled with family
Disliked: Cleanliness, staff & service
Bad service
Biggest issue was the staff in the front desk they help you with such discus like if you were interrupting there time and then they come out all slow txting and make you wait
Stayed 1 night in Sep 2024

6/10 Okay

Harley

Liked: Cleanliness
Hotel management seems to understaff this hotel. There was rarely anyone at the front desk, and keys often malfunctioned. Many of the lights in the rooms were on a sensor so it was really annoying with lights going on and off all the time. Location is not near anything but that’s the deal when you are at an airport hotel. Staff was friendly and helpful, especially housekeeping
Stayed 1 night in Sep 2024

10/10 Excellent

julie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option when traveling from Charlotte airport early in the morning. Hotel was less than 3 miles from airport parking and easily accessible. Will definitely stay here in the future.
Stayed 1 night in Sep 2024

10/10 Excellent

Rebecca, Fletcher

Liked: Cleanliness
One of the plugs in the room didn’t work. But luckily, there were lots and lots of plugs. I’m mobility impaired and was using a mobility device. When I checked out, I asked about adding refreshments from the stocked hotel refreshment bar to my room and they said the payment for the items was made via the payment machine next to the refreshments. It was a small area and nobody offered to help me select and pay for a purchase so I wasn’t able to purchase anything. I didn’t specifically ask for help but nobody offered either.
Stayed 1 night in Sep 2024

2/10 Terrible

Jovin

Stayed 1 night in Sep 2024

8/10 Good

Christopher

Business traveller
Disliked: Staff & service
Stayed 1 night in Sep 2024

4/10 Poor

John

Stayed 1 night in Sep 2024

10/10 Excellent

Marcel LA

Stayed 1 night in Aug 2024

8/10 Good

George

Liked: Cleanliness, property conditions & facilities
Quiet, comfortable and convenient. Check in was a bit delayed as no one was at front desk. When the did arrive, they were ok but seemed a bit “high” on something.
Stayed 1 night in Sep 2024

10/10 Excellent

Claudia

Liked: Cleanliness, property conditions & facilities
The shuttle was convenient
Stayed 1 night in Aug 2024

10/10 Excellent

Julie, Nashua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and great airport shuttle. Though the van leaves one to question things (a little beat up but runs!) the room was clean and spacious but the breakfast seems blah and dated. Maybe update that area and revisit food options.
Stayed 1 night in Sep 2024

6/10 Okay

Tammy

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Betsy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was comfortable and clean. The check-in clerk took a couple of minutes to appear at the counter and then spoke so quickly I missed a few of the details (I heard ice machines on floors 2 and 5 instead of 2 throught 5, for example), but he was pleasant. Breakfast buffet was well stocked. I didn't like paying almost $10 to park there overnight.
Stayed 1 night in Sep 2024

2/10 Terrible

Rob

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Never been to a remote location hotel where you have to pay for parking. In a downtown? Sure. This is in an industrial park. They advertise low rates but then charge you for parking and then processing fees on your parking payment. Staff was rude beyond words. 930 am housekeeping walks in. No knock… just walks in. Fortunately we were packing up. Best part - no hot water in shower.
Stayed 1 night in Sep 2024

8/10 Good

Pamela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Tv in the bedroom did not work.
Stayed 1 night in Sep 2024

10/10 Excellent

Damien

Stayed 2 nights in Aug 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was nice except for having to unexpectedly having to pay for parking but other than that it was nice
Stayed 2 nights in Sep 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I travel frequently and stayed 2 nights for work, will definitely be back next time!
Stayed 1 night in Sep 2024

10/10 Excellent

Cruz

Travelled with partner
Liked: Cleanliness, staff & service
Clean, great breakfast friendly staff
Stayed 1 night in Sep 2024

6/10 Okay

Thomas

Liked: Property conditions & facilities
Disliked: Staff & service
Ride host at desk at check in
Stayed 1 night in Sep 2024