Comfort Suites Lake Norman - Huntersville

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Lake Norman - Huntersville

Pillow-top beds, in-room safe, desk, laptop workspace
Indoor pool
Lobby
Suite, Multiple Beds, Accessible, Non Smoking | Pillow-top beds, in-room safe, desk, laptop workspace
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Air conditioning

Explore the area

Map
14510 Boulder Park Drive, Huntersville, NC, 28078
  • Discovery Place Kids
    19 min walk
  • Joe Gibbs Racing
    4 min drive
  • Birkdale Village
    4 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    21 min drive

Similar properties

About this property

Comfort Suites Lake Norman - Huntersville

Hotel in Huntersville with free breakfast and 24-hour fitness centre
An indoor pool, a 24-hour fitness centre and a snack bar/deli are available at this smoke-free hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre.
Comfort Suites Lake Norman - Huntersville offers 89 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Lake Norman - Huntersville. During your stay, you'll be within walking distance of Rosedale Dog park. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 1-minute drive from Discovery Place Kids and a few minutes from Rosedale Dog park
  • Dogs welcome for a fee
Comfort Suites Lake Norman - Huntersville offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at the business-friendly Comfort Suites Lake Norman - Huntersville. Self parking is free.

This Huntersville hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 24-hour business centre
  • 700 square feet of conference space
  • Meeting rooms

Outdoors

  • In a national park

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Sofa bed

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per stay
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 17 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • One child aged 17 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Lake Norman
Comfort Suites Lake Norman Hotel
Comfort Suites Lake Norman Hotel Huntersville
Comfort Suites Lake Norman Huntersville
Comfort Suites Lake Norman Huntersville Hotel
Comfort Suites Lake Norman - Huntersville Hotel
Comfort Suites Lake Norman - Huntersville Huntersville
Comfort Suites Lake Norman - Huntersville Hotel Huntersville

Comfort Suites Lake Norman - Huntersville Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 519 out of 1001 reviews" "
Rating 8 - Good. 272 out of 1001 reviews" "
Rating 6 - Okay. 116 out of 1001 reviews" "
Rating 4 - Poor. 59 out of 1001 reviews" "
Rating 2 - Terrible. 35 out of 1001 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Tai

Liked: Amenities, property conditions & facilities
Good stay
Stayed 2 nights in Sep 2024

4/10 Poor

Christine

Travelled with family
Liked: Staff & service
Staff was very friendly & ver helpful. We had problem with room keys not working several times each day of our 5 night stay! It was ridiculous! We had to go down to the front desk every single time for new keys, which also did not work, Their nighttime front desk gentleman was extremely helpful & several times had to come to open our door! He was particularly excellent. The free breakfast was pitiful…. Powdered egg patties & horrible gray/ looking sausage patties were the only hot food available & we wouldn’t’t even dare to eat them ! Juice machine was broken & so this was not available! !We settled for a bowl of cereal & yogurt….. does not compare to any other hotel chains’ free breakfast - the hostess there was especially nice, but she was not responsible for what was offered….will not book here again & we come to Huntersville several times a year - sorry !!!
Stayed 6 nights in Sep 2024

6/10 Okay

Miriam, Yonkers

Travelled with partner
Disliked: Property conditions & facilities
The breakfast was very basic. The juice machine had HOT juice, and the staff told me to just add ice to the drink. YUCK! There was a weird smell of a floor cleaner or disinfectant in the lobby and even outside in the courtyard. It was pretty unpleasant. One of the lights in the bathroom kept flickering. The toilet kept running and we had to keep "jiggling" the handle to get it to stop. (we were only there two nights, otherwise I would have requested another room, or perhaps left and stayed at another hotel)
Stayed 2 nights in Sep 2024

6/10 Okay

Susan Elizabeth

Liked: Staff & service
Disliked: Property conditions & facilities
The front desk staff was exceptional. I was there for a week. The hair dryer never worked. There was a hugh tear in the sheer curtains. There was a rip in the comforter. The bed was comfortable, everything was clean.
Stayed 7 nights in Sep 2024

10/10 Excellent

shannon, Charlotte

Liked: Staff & service, amenities, property conditions & facilities
Close to everything
Stayed 2 nights in Sep 2024

8/10 Good

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was great but the pool was closed by the Health department, the gym wasn't well ventilated, and the TV options were limited. Free breakfast was good but a tad cold, butter was refrigerated and hard to spread. Aside from that everyone was lovely and would do again
Stayed 3 nights in Sep 2024

8/10 Good

William

Liked: Cleanliness, staff & service, amenities
Issues with door lock on room took an hour to resolve. Overheard them say it happened before. Otherwise everything was good there.
Stayed 1 night in Sep 2024

4/10 Poor

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities
The check in was quick and friendly. The halls were dirty. The maid left our door open and we had been out all day
Stayed 2 nights in Sep 2024

10/10 Excellent

Tai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice 0lace
Stayed 5 nights in Sep 2024

10/10 Excellent

Mohammed, Henrico

Stayed 1 night in Aug 2024

8/10 Good

Avinder

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pool was not working during our stay. Pool was the reason to book this hotel, so we had to go out to the park for our kids. The room was good and breakfast was also decent.
Stayed 1 night in Aug 2024

2/10 Terrible

Todd

Travelled with family
Disliked: Staff & service, room comfort
This definitely a stay away from hotel!
One of our worst stays!! Hotel description is not what you get. Description says it has a pool and hot tub. Pool was closed by health department. Hot tub was filled in with concrete. On top of this, the business center was out of order, not a single ice machine worked in the entire hotel, the phones did not work in our room, and one of our TVs did not work in our room. Basically, we had a room to sleep without any of the amenities the deacription stated. When we addressed the issues with the front desk, they said it will be added to a list . No apology or attempt to help us as a customer. We felt like we were being blown off. Lastly, there was pubic hair in the shower before any of our group had used it. DISGUSTING!!!
Stayed 2 nights in Aug 2024

8/10 Good

Calvina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Closed to shop
Stayed 2 nights in Aug 2024

8/10 Good

Jeff

Liked: Cleanliness
Stayed 1 night in Aug 2024

2/10 Terrible

Ricky

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was awesome… But, my room door wouldn’t open, had to get help 3 times. Ice machine didn’t work. Carpets were worn and ugly. AC unit was not cold and couldn’t find thermostat. I canceled my stay and went to Hampton Inn across street.
Stayed 1 night in Aug 2024

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick and easy. Clean and friendly. Great experience overall while traveling for work.
Stayed 2 nights in Aug 2024

10/10 Excellent

Catherine Mariko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

4/10 Poor

Robert

Travelled with family
Disliked: Cleanliness
Disappointed
I was disappointed in this hotel. This was my 3rd stay here. Its really gone down hill. The TV didn't work in the room. I brought to the attention of two different staff members. The manager was supposed to come fix but never showed up. There was a huge rip in the comforter. The tub backed up and took forever to drain. I noticed duck tap around the wall outside the elevator. The pool bathroom was filthy with dead bugs on the floor. Unattended children were unruley at the pool. To top all that off there was a man screaming profanities out in the parking lot. This is the first time i have not felt safe at this hotel.
Stayed 2 nights in Aug 2024

4/10 Poor

Jewel

Stayed 2 nights in Jul 2024

8/10 Good

Maria

Liked: Staff & service, amenities
A little out dated, but not bad
Stayed 2 nights in Jul 2024

10/10 Excellent

Shay

Stayed 1 night in Jul 2024

4/10 Poor

Sharlie

Disliked: Staff & service, amenities, property conditions & facilities
We had two beds and a pull out from couch bed. But we wasn’t giving the things we needed the pul out bed. When asked they gave a sheet and blanket but no pillows. And not the complete bed spread. And the blankets we had on beds was ripped. I don’t feel like I should have to pay for the whole experience and only get half the experience. It honestly mad me so mad. Just make sure you do better after this.
Stayed 1 night in Jul 2024

6/10 Okay

CLAUDETTE

Disliked: Cleanliness
Room was very dirty, walls, doors, bathroom counter dirty, room smelled of smoke
Stayed 2 nights in Jul 2024

2/10 Terrible

Yvonne

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When we arrived the ceiling was leaking water into the front desk. I checked in and proceeded to my room just to find that it smelled as if a dog had been present. I found dog hair which I am allergic to and the shower in the bathroom had not been cleaned. The soap from the last visit was still in the shower.
Stayed 2 nights in Jul 2024

2/10 Terrible

James, Wellington

Travelled with family, Travelled with family and small children
Disliked: Amenities
The staff was super nice and helpful; however, this was by far the worst hotel I’ve ever stayed at. The hotel allows pets. It has a horrible odor throughout. Floors have large stains throughout the corridors. The elevator sounded like it was going to fail at any moment. Our door lock was coming off the door, and I had to screw it back on. The rooms also smelled horrible. There were parts of the wall clearly meant to be repaired but had white spackle showing everywhere. The water was scolding hot and not appropriate for children nor adults. Dead bugs in the breakfast area. Do not stay here.
Stayed 1 night in Jul 2024