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Comfort Suites Northlake

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Northlake

Desk, laptop workspace, iron/ironing board, free WiFi
Business Suite, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi
Lobby
Lobby
Desk, laptop workspace, iron/ironing board, free WiFi

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
  • Breakfast included
  • Gym
  • Kitchen
  • Air conditioning
  • Parking included

Explore the area

Map
7315 Smith Corners Blvd, Charlotte, NC, 28269
  • Northlake Mall
    3 min drive
  • University of North Carolina at Charlotte
    10 min drive
  • Concord Mills
    14 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    17 min drive

Room options

View all photos for Business Suite, 1 King Bed, Accessible, Non Smoking

Business Suite, 1 King Bed, Accessible, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Business Suite, 1 King Bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, Non Smoking

  • 49 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Desk, laptop workspace, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 51 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Desk, laptop workspace, iron/ironing board, free WiFi

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 49 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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Exterior

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4.0 out of 5, Very good, (1003)
The price is CHF 89
for 1 room
includes taxes & fees
1 Jan - 2 Jan
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About this property

Comfort Suites Northlake

Hotel with free breakfast, near Northlake Mall
An outdoor pool, a fitness centre and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a seasonal outdoor pool. Housekeeping is available on request.
Comfort Suites Northlake offers 104 accommodations with coffee/tea makers and a hairdryer. This accommodation has separate sitting areas and is furnished with double sofa beds. 32-inch flat-screen televisions come with satellite channels. Kitchenettes offer fridges, microwaves and separate dining areas.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Comfort Suites Northlake. During your stay, you'll be within walking distance of Northlake Mall. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Bob Evans
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Northlake Mall and 12 minutes from Spectrum Center
Comfort Suites Northlake offers its guests an outdoor pool and a fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 750 square feet (68 square metres) and includes conference space. The business-friendly Comfort Suites Northlake also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby. Self parking is free.

This Charlotte hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 9:00 AM.
Bob Evans – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bob Evans

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • In-room sofa bed
  • Laundry facilities
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • 750 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 8 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (81 centimetre high)

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator
  • Separate dining area

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Early check-in subject to availability
Early check-in fee: USD 25.00
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • The seasonal pool will open on 01 June and close on 02 September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Up to 2 children aged 14 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Comfort Suites Northlake
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte
Comfort Suites Charlotte Northlake Hotel Charlotte
Comfort Suites Northlake Hotel
Comfort Suites Northlake Hotel
Comfort Suites Northlake Charlotte
Comfort Suites Northlake Hotel Charlotte

Comfort Suites Northlake Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 455 out of 1000 reviews" "
Rating 8 - Good. 274 out of 1000 reviews" "
Rating 6 - Okay. 114 out of 1000 reviews" "
Rating 4 - Poor. 79 out of 1000 reviews" "
Rating 2 - Terrible. 78 out of 1000 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Michael

Disliked: Staff & service
Even though i made a reservation on Hotels.com, they wouldn't let me check in because my driver's license still has an old charlotte address on it and they don't allow people from charlotte or surrounding area zip codes to stay there. Even though i dont stay in charlotte anymore, they still wouldn't allow us to check in because i didnt have another ID they could scan. So my girlfriend showed her ID from our current town and then they said she would have to make a new reservation and put it under her name and also have to pay for it with her credit card. It was a special occasion for her, so i wanted to pay for it but they wouldnt allow me to. So we decided to leave. We came from out of town with a reservation already made and we couldn't stay because my license, valid and not up for renewal until next year, hada charlotte address on it. Ive never seen or heard of that before from any other hotel. Will never stay with them again.
Stayed 3 nights in Sep 2024

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean very friendly staff great free breakfast nice room plenty of everything I highly recommend 5⭐️
Stayed 1 night in Sep 2024

2/10 Terrible

Sabrina

Horrible
Could not check in because the owners of this hotel only allow guests with certain area codes stay there. We had to find a different hotel last minute and it was my husband’s and I anniversary. Very disappointing.
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The front desk staff were very welcoming. Conveniently located close to the city. Not too many shops within walking distance but lots available in short car trips
Stayed 2 nights in Sep 2024

8/10 Good

Alexandra

Stayed 3 nights in Sep 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Roger

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Demeika

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Felt comfortable
Stayed 1 night in Sep 2024

4/10 Poor

Traci W

Disliked: Cleanliness, staff & service, property conditions & facilities
Had
Stayed 6 nights in Aug 2024

10/10 Excellent

Ciara

Liked: Cleanliness, staff & service, property conditions & facilities
Pleasant stay. I got my money worth!
Stayed 1 night in Aug 2024

10/10 Excellent

maddalynn

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great! Absolutely loved the staff everyone was so kind and helpful! Rooms were really great size and clean! Breakfast was okay, can get busy so get there early! Overall super satisfied with my stay!
Stayed 3 nights in Aug 2024

4/10 Poor

Angela

Stayed 1 night in Aug 2024

10/10 Excellent

Penny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, and very clean
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service
Second stay this week. This time got a room that needs improvement in the bathroom and appliances otherwise breakfast food and wonderful staff.
Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and spacious. Everything looked brand new. The staff was very nice. I was a little early, but they got me checked in anyway. The wifi was fast. The breakfast was decent, especially the waffles. Overall, I enjoyed my stay. I would definitely stay there again
Stayed 1 night in Aug 2024

8/10 Good

Karen

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 1 night in Aug 2024

4/10 Poor

Kyristan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Traci W

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay at this hotel. Comfort Inn staff very helpful with questions and with issue I had with my reservation when Expedia staff did not help resolve my problem (they should have since booked through Expedia). Will go through hotel directly next time for reservations.
Stayed 3 nights in Aug 2024

10/10 Excellent

Bonita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We're a family of 5 traveling for baseball and this hotel did not disappoint. They were attentive to our needs. Never complained about what little concerns we had like extra towels or linen for the sofabed. Breakfast was great for feeding 3 17y.o. boys. Just overall very clean and spacious.
Stayed 4 nights in Aug 2024

10/10 Excellent

Malva

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern hotel. Friendly staff. Breakfast options limited and lacked taste but was OK enough as opposed to going out and spending extra. Would consider staying again but just prepared myself and my family to go out for breakfast somewhere else.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Cicero

Stayed 1 night in Aug 2024

10/10 Excellent

Cristy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and clean
Stayed 1 night in Aug 2024

10/10 Excellent

Jerry

Stayed 1 night in Jul 2024