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Comfort Suites University - Research Park

2.5 star property

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Photo gallery for Comfort Suites University - Research Park

Lobby
Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed) | Premium bedding, desk, blackout curtains, iron/ironing board
Accessible Suite, 1 King Bed, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board
Exterior
Free daily buffet breakfast

Reviews

7.4 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
7735 University City Blvd, Charlotte, NC, 28213
  • Place, Atrium Health University City
    ‪2 min drive‬
  • Place, Topgolf
    ‪2 min drive‬
  • Place, University of North Carolina at Charlotte
    ‪2 min drive‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪19 min drive‬

Room options

View all photos for Accessible Suite, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Accessible Suite, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(3 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Jetted Tub

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Jetted Tub

8.4 out of 10
Very good
(8 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed)

Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed) | Premium bedding, desk, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking (2 Queen, 2 Person Sofa Bed)

7.6 out of 10
Good
(62 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

8.2 out of 10
Very good
(19 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby
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About this property

Comfort Suites University - Research Park

Hotel with free parking, near University of North Carolina at Charlotte
This smoke-free hotel features a fitness centre, a 24-hour business centre and a seasonal outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Comfort Suites University - Research Park offers 120 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they enjoy the comfortable beds at Comfort Suites University - Research Park. During your stay, you'll be within walking distance of University of North Carolina at Charlotte. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests speak favourably about the beds and the proximity to shopping
  • Just a 3-minute drive from University of North Carolina at Charlotte and 9 minutes from Charlotte Motor Speedway
Comfort Suites University - Research Park offers its guests a fitness centre and a seasonal outdoor pool. WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is served daily. Event space at this hotel measures 1442 square feet (134 square metres) and includes conference space. The business-friendly Comfort Suites University - Research Park also features a vending machine, complimentary newspapers in the lobby, and laundry facilities. Self parking is free.

This Charlotte hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 8:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 8:00 AM

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,442 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 7 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 6:00 AM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 20 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in April and close in September.
  • Up to 3 children aged 20 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Comfort Suites Hotel University Area
Comfort Suites University Area
Comfort Suites University Research Park Hotel
Comfort Suites University Research Park
Comfort Suites University Area Hotel Charlotte
Charlotte Comfort Suites
Comfort Suites Charlotte
Comfort Suites University - Research Park Hotel
Comfort Suites University - Research Park Charlotte
Comfort Suites University - Research Park Hotel Charlotte

Comfort Suites University - Research Park Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 372 out of 1002 reviews
Rating 8 - Good. 244 out of 1002 reviews
Rating 6 - Okay. 162 out of 1002 reviews
Rating 4 - Poor. 106 out of 1002 reviews
Rating 2 - Terrible. 118 out of 1002 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Stephone

Stayed 1 night in Nov 2025

2/10 Terrible

Torie

Travelled with family
Disliked: Cleanliness, staff & service, amenities
I was there three days and I asked for the floor to be vacuumed and for my bed to be made with the linen changed. When I came back to the room nothing was done and there was linen on top of the bed. I went and asked the housekeeper what happened and she stay there that that's all she can do when I spoke to her manager the manager of his nasty and offsetting stating that they don't have to make beds and continue to disrespect me over the phone when I went to the front desk the front desk said that she was a different department but had the right to handle things however she chose to handle them there was no accountability at all. According to the front desk afterwards got the housekeeping manager called the GM and expected us to be put out of the hotel all because I complained about getting my bed made. No attitude, no back and forth, just a question. The front desks let me know this happens all the time and there was nothing we could do about it which I thought was crazy. It seemed like the front desk staff were all scared of the housekeeping manager and didn't want to tell her to her face that she was wrong although telling me that she was. It was probably the worst experience that I've ever had. I needed to book two more days and when I want to go book the two days I was told I was unable to book the two days because the housekeeping manager didn't want us there. That added insult to injury. I would not stay there if you expect normal housekeeping and for your bed linen to.
Stayed 2 nights in Nov 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, amenities
Room was clean, Staff was helpful however they only had 1 elevator working for the whole hotel.
Stayed 5 nights in Nov 2025

4/10 Poor

Madison

Stayed 2 nights in Nov 2025

6/10 Okay

Kamikka

Disliked: Amenities, property conditions & facilities
amenities not good room out of date and breakfast was horrible
Stayed 2 nights in Oct 2025

2/10 Terrible

Portia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast caused the alarms to go off
Stayed 1 night in Nov 2025

6/10 Okay

Courtney

We arrived after 12am
Stayed 1 night in Nov 2025

2/10 Terrible

Alice

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
In two words "roach infestation".
Stayed 1 night in Nov 2025

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

2/10 Terrible

Daneyris E

Stayed 1 night in Oct 2025

10/10 Excellent

Julio

Stayed 1 night in Oct 2025

6/10 Okay

Tameka

Stayed 2 nights in Oct 2025

2/10 Terrible

Keven

I could not check in because y’alls payment would not go through.. I wasnt able to stay at the hotel..
Stayed 1 night in Sep 2025

2/10 Terrible

Linwood

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude staff found roach in room
Stayed 1 night in Oct 2025

10/10 Excellent

Jordan

Stayed 1 night in Oct 2025

10/10 Excellent

Dennis

Stayed 4 nights in Oct 2025

6/10 Okay

Tamara

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Upon checking in the room we were given was literally disgusting and made me sick to my stomach. Walking into the room we smelled something really bad. After we turned on the lights there was a large soiled area on the carpet near the bed, not sure if it was vomit or feces.
Stayed 1 night in Oct 2025

6/10 Okay

Nyya

I didn’t eat breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

nathaniel

Stayed 1 night in Oct 2025

4/10 Poor

Tquiya

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Saw bugs in the room. Hotel looks old and run down
Stayed 1 night in Oct 2025

2/10 Terrible

Keosha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed at this hotel from 10/10/25 to 10/12/25, and it was one of the worst experiences we’ve ever had. Our first night there, room 718 was completely infested with roaches. They were all over the bathroom crawling on the toilet, in the tub, up the walls, and all over the floor. It was absolutely disgusting and unsanitary. We left the very next morning and told the front desk why we couldn’t stay another night. We were told refunds have to be approved by the “owner,” but none of the staff even seem to know who he is personally. I’ve called every day since, and as of 10/14/25, no one has contacted me or refunded us for the nights we didn’t stay. This place is filthy, poorly managed, and completely unprofessional. Do yourself a favor don’t waste your money here. There are plenty of other hotels that actually value cleanliness and customer service.
Roach on the side of the tub
2 roaches crawling up the walls in r to he bathroom.
Baby roach crawling across the bathroom floor.
Roach crawling on the back of the toilet.
Stayed 2 nights in Oct 2025

2/10 Terrible

Jonquil

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Needed deposit and was horrible
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Stayed 2 nights in Oct 2025

10/10 Excellent

Yoselin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a really nice room, spacious and clean
Stayed 1 night in Sep 2025

4/10 Poor

Deborah

Disliked: Property conditions & facilities
we had issues immediately upon arrival. keypad for credit card machine, not transmitting. Moved rooms 3x in 2 hours. Had to present a ticket to have breakfast. No clean towels or trash removal until day 3. then keycard cancelled and had to get a new one. took 3 days to be able to pay for room as their system was down. Because I didnt get a a checkout form I have no idea if I paid for the king room I requested or the double queen I ended up with.
Stayed 4 nights in Oct 2025