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Courtyard by Marriott Charlotte/Matthews

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Courtyard by Marriott Charlotte/Matthews

Property amenity
Lobby
Reception
Exterior
Premium bedding, in-room safe, desk, laptop workspace

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast available
  • Pool
  • Bar
  • Housekeeping
  • Gym
  • Laundry

Explore the area

Map
11425 East Independence Blvd, Matthews, NC, 28106
  • Bowlero Matthews
    13 min walk
  • Machu Picchu Peruvian Cuisine & Bar
    3 min walk
  • Hawthorne & 8th Tram Stop
    17 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    27 min drive

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Double Bed

32-inch LCD TV with cable channels, TV

Suite, 1 Double Bed

  • Sleeps 4
  • 1 Double Bed

View all photos for Suite, 1 Double Bed (Mobility/Hearing Access, Roll-In Shwr)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Double Bed (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 4
  • 1 Double Bed

View all photos for Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds (Mobility/Hearing Accessible, Tub)

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, Multiple Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

Similar properties

Exterior

Fairfield Inn & Suites by Marriott Charlotte Matthews

Pool
Breakfast included
Pet-friendly
Parking included
4.3 out of 5, Excellent, (1001)
The price is CHF 87
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Fairfield Inn & Suites by Marriott Charlotte Matthews

About this property

Courtyard by Marriott Charlotte/Matthews

Suburban hotel with fitness centre and 24-hour business centre
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a 24-hour business centre and a coffee shop/cafe are on-site. Housekeeping is available on request.
Courtyard by Marriott Charlotte/Matthews offers 121 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Courtyard by Marriott Charlotte/Matthews. During your stay, you'll be within walking distance of Bowlero Matthews. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Courtyard Bistro, a bistro that serves American cuisine
  • To-go breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • 13 minutes by foot from Bowlero Matthews and a 3-minute drive from Sportsplex at Matthews
Courtyard by Marriott Charlotte/Matthews offers its guests a fitness centre and a seasonal outdoor pool. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and 2 meeting rooms. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at the business-friendly Courtyard by Marriott Charlotte/Matthews. Free self parking is available.

This Matthews hotel is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 6:30 AM to 9:30 AM.
Courtyard Bistro – This bistro specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily breakfast to-go available 6:30 AM to 9:30 AM for a fee: USD 13 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Courtyard Bistro

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Firepit
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 100.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 13 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in May and close in September.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Courtyard Charlotte/Matthews
Courtyard Marriott Charlotte/Matthews
Courtyard Marriott Charlotte/Matthews Hotel
Courtyard Marriott Charlotte/Matthews Hotel Matthews
Courtyard Marriott Charlotte/Matthews Matthews
Courtyard By Marriott Charlotte Matthews Hotel Matthews
Courtyard Matthews
Matthews Courtyard
Courtyard by Marriott Charlotte/Matthews Hotel
Courtyard by Marriott Charlotte/Matthews Matthews
Courtyard by Marriott Charlotte/Matthews Hotel Matthews

Courtyard by Marriott Charlotte/Matthews Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 488 out of 1001 reviews" "
Rating 8 - Good. 300 out of 1001 reviews" "
Rating 6 - Okay. 115 out of 1001 reviews" "
Rating 4 - Poor. 53 out of 1001 reviews" "
Rating 2 - Terrible. 45 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Stacy

Stayed 2 nights in Sep 2024

2/10 Terrible

Stacy

Stayed 3 nights in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Akansha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Randolph, Raleigh

Stayed 1 night in Aug 2024

10/10 Excellent

Jen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for Matthews. The staff was extremely nice. Cafe and Starbucks right in the lobby is a huge plus.
Stayed 3 nights in Aug 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lloyd

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Fernando, Kinston

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hallway was very balmy and musty. Room had a musty smell to it when we first walked in, but then it faded after a while. Service was excellent.
Stayed 2 nights in Aug 2024

8/10 Good

Horace

Liked: Cleanliness, staff & service, room comfort
Carpet was wet. No High Commode toilets seats. No Ice bucket. Rates were fair and people were nice.
Stayed 1 night in Aug 2024

10/10 Excellent

Geneva

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Aug 2024

10/10 Excellent

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Bed very comfortable. Good size room Quiet.
Stayed 9 nights in Aug 2024

8/10 Good

Mary Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Kadegra

Stayed 1 night in Aug 2024

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Overall good w a few spots that are rough around the edges like my bathroom and the pool
Stayed 2 nights in Jun 2024

10/10 Excellent

Christopher

Stayed 1 night in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The property was in great shape. Clean, everything worked, the staff was absolutely professional and friendly.
Stayed 1 night in Jul 2024

10/10 Excellent

Alexander

Stayed 1 night in Jul 2024

8/10 Good

EMANUEL, Caguas

Stayed 2 nights in Jun 2024

10/10 Excellent

Keith

Stayed 1 night in Jul 2024

6/10 Okay

Robyn

Travelled with family
Liked: Cleanliness, staff & service
We did not realize when booking that there is no free coffee or breakfast downstairs. Somehow we missed that. We had to pay $6 for drip coffee downstairs. My star rating doesn’t reflect that we did not see that. When we checked in the clerk was nice, and asked if we wanted the 2nd or 3rd floor. We decided 3rd bc no one would be above us. They failed to mention the hallway air was out on the 3rd floor. When we came back from dinner I asked if they knew the air was out and they said they did. It would have been nice if they said when we made our choice of floors “By the way the air in the hallway is out on the 3rd floor, and the available room is very far from the elevator”. It was EXTREMELY HOT in the hall. Also, the room smelled like my grandmother’s basement. Musty. The air conditioner was excellent and kept us cool inside the room and the bed was comfortable. Other wise this would have been a one star review. Choose the other hotel nearby with better ratings and free coffee if you don’t need a bar.
Stayed 1 night in Jul 2024

10/10 Excellent

Jenn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick stay
The room was very clean beds were comfortable. The pool area was clean and nice. Erin at the front desk when we checked in was very friendly and helpful.
Stayed 1 night in Jul 2024

8/10 Good

doan

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to many places
Stayed 1 night in Jul 2024

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Not safe
*DO NOT STAY HERE* Someone opened my room door two times. One in the afternoon and the middle of the night. Management said it was housekeeping checking rooms in the afternoon & they made a mistake. However housekeeping did not say “housekeeping” “sorry wrong room”“perdón” nothing. Just opened the door realized it was locked with the latch and walked away. When I got to the door there was no one in the general location. There are no cameras in the hallway only on the elevators. Seems extremely sketchy. I was also told no one accessed the room in the middle of the night even though my personal travel alarm went off. I felt dismissed when it was brought to the attention of management & heard excuses. Didn’t feel safe & will not stay there again when I come to visit family. It was giving “trafficking”. Not safe at all. I should be able to feel safe while visiting & not have to have 3 different locks on the door to sleep
Stayed 3 nights in Jul 2024