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HYATT house Charlotte/Center City

3.0 star property

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Photo gallery for HYATT house Charlotte/Center City

Premium bedding, pillow-top beds, desk, laptop workspace
Premium bedding, pillow-top beds, desk, laptop workspace
Exterior
Free daily self-service breakfast
Outdoor pool

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
435 E Trade Street, Charlotte, NC, 28202
  • Spectrum Center
    ‪3 min walk‬
  • NASCAR Hall of Fame
    ‪7 min walk‬
  • Charlotte Convention Center
    ‪7 min walk‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

View all photos for Studio, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Studio, 1 King Bed with Sofa bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillow-top beds, desk, laptop workspace

Suite, 1 Bedroom

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 1 King Bed with Sofa bed (High Floor)

Designer toiletries, hair dryer, towels, soap

Studio, 1 King Bed with Sofa bed (High Floor)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds (High Floor)

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 2 Queen Beds (High Floor)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Room, 2 Queen Beds

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, pillow-top beds, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Front of property – evening/night

Hyatt Place Charlotte Downtown

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very good, (1204)
The price is CHF 152
for 1 room
includes taxes & fees
25 Apr - 26 Apr
Hyatt Place Charlotte Downtown

About this property

HYATT house Charlotte/Center City

Hotel with free breakfast, steps from Spectrum Center
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free self-service breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli and a 24-hour business centre are on-site.
HYATT house Charlotte/Center City offers 163 accommodations with iPod docking stations and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium digital channels. Guests can make use of the in-room fridges and microwaves. Rooms have partially open bathrooms. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at HYATT house Charlotte/Center City gets high marks from our customers. During your stay, you're just a quick walk from Spectrum Center. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free self-service breakfast served daily
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the breakfast
  • Steps from Spectrum Center and 7 minutes on foot from Charlotte Convention Center
  • Dogs welcome for a fee
HYATT house Charlotte/Center City offers its guests an outdoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Event space at this hotel measures 2183 square feet (203 square metres) and includes conference space. A terrace, multilingual staff, and coffee/tea in common area are also featured at the business-friendly HYATT house Charlotte/Center City. Parking is available for a fee.

This 3-star Charlotte hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
HYATT house Charlotte/Center City has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 42 per night; includes in/out privileges)

Food and drink

  • Free self-serve breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2,183 square feet of conference space
  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit
  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium digital channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 100 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 42 per night (in/out privileges)
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
This property does not offer self-parking. Valet parking is available for a surcharge.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HYATT house
HYATT house Charlotte/Center City
HYATT house Hotel Charlotte/Center City
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center Hotel
HYATT house Charlotte/Center
HYATT house CharlotteCenter
HYATT house Charlotte/Center City Hotel
HYATT house Charlotte/Center City Charlotte
HYATT house Charlotte/Center City Hotel Charlotte

HYATT house Charlotte/Center City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 796 out of 1298 reviews
Rating 8 - Good. 280 out of 1298 reviews
Rating 6 - Okay. 113 out of 1298 reviews
Rating 4 - Poor. 62 out of 1298 reviews
Rating 2 - Terrible. 47 out of 1298 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Albert, DADEVILLE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at the property for New Year’s Eve. The room was amazing, the staff was excellent, and it was walking distance to our event. We would definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 1 night in Jan 2025

6/10 Okay

Jean Nguyen Rocco

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
The parking guys were awesome
Stayed 1 night in Nov 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Lean

Stayed 2 nights in Dec 2024

10/10 Excellent

Wendy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so nice and very helpful. We came in for a game and asked about the different options to get to the stadium and they were able to help with it. Very kind to my elderly parents.
Stayed 1 night in Jan 2025

8/10 Good

JUAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was good, exept the parking is very limited and $ 42 dollares for the parking is a bit much
Stayed 1 night in Jan 2025

4/10 Poor

Samara

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The H bar was closed during our stay with no heads up or explanation. Someone entered our room and propped the door open using the deadbolt. When I alerted the staff, I was told there was no way that anyone entered. They repeated that staff would not have entered instead of taking action. An hour later someone called and offer to change oour keys. I asked them to alert the manager, who they said would return tomorrow. I asked the front desk in the morning and they knew nothing of the incident The rooms were clean and I wish our experience was better. I chose the Hyatt house brand because we typically love the restaurant and bar This was disappointing
Stayed 1 night in Jan 2025

8/10 Good

Mary

Travelled with family
Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Claire

Stayed 2 nights in Jan 2025

10/10 Excellent

Alexa

Stayed 1 night in Dec 2024

8/10 Good

Joshua

Stayed 1 night in Jan 2025

10/10 Excellent

EBONY

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was right next door to Spectrum Center and parking was included.
Stayed 1 night in Dec 2024

10/10 Excellent

Danielle

Stayed 1 night in Dec 2024

8/10 Good

LeAsia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Sharon, Asheville

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
The bathroom floor moldings are dirty as is the outside of the bathtub. For these prices I expect better
Stayed 1 night in Dec 2024

8/10 Good

Dean

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay everyone was very nice...
Stayed 1 night in Dec 2024

10/10 Excellent

Ruby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked that it was across the street from a very good diner that is open all night. It was very close to Spectrum Center which is where the event was we came for. Our room was very clean and it was quiet. Housekeeping was very sweet. Front desk staff was very friendly and helpful. We had a good visit.
Stayed 1 night in Dec 2024

10/10 Excellent

Samson

Liked: Cleanliness, amenities
Awsome
Stayed 3 nights in Dec 2024

2/10 Terrible

Aaron

Travelled with partner
Disliked: Property conditions & facilities
There was Mold in the sink. You can tell the shower hasn’t been properly clean as there was build up of dirt and maybe even more mold around the shower door and even in the corners of the shower. It was some brown stains in the couch that could have been chocolate. Even the elevator was dirty. We will not be staying at this hotel again.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Bensonetta

Liked: Cleanliness, staff & service, room comfort
Good stay. Bad parking.
We really enjoyed this hotel. It was conveniently located and the staff was great. Breakfast was excellent. Our only complaint was with valet parking. Cars were lined up in the street waiting for people to unload and check in. We ourselves had 8 to 10 bags, which required people behind us to wait for our entire unpacking.
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Great!
Stayed 1 night in Dec 2024