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Hampton Inn & Suites Charlotte/Ballantyne

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Charlotte/Ballantyne

Restaurant
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Reception
Suite, 1 King Bed (Bridal) | Living area | LCD TV

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Pet-friendly
  • Pool
  • Housekeeping
  • Laundry
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
11935 North Community House Road, Charlotte, NC, 28277
  • The Amp Ballantyne
    12 min walk
  • Potbelly Sandwich Shop
    4 min walk
  • Sharon Rd West Station
    9 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    22 min drive

Room options

View all photos for Room, 1 King Bed, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Refrigerator

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Refrigerator

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 2 Queen Beds, Accessible, Non Smoking (Mobility & Hearing, Roll-in Shower)

  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking (Hearing)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

  • 23 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

  • 23 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bridal)

Suite, 1 King Bed (Bridal) | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed (Bridal)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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4.5 out of 5, Wonderful, (858)
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About this property

Hampton Inn & Suites Charlotte/Ballantyne

Hotel with free breakfast, in the vicinity of Quail Hollow Club
This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a seasonal outdoor pool.
Hampton Inn & Suites Charlotte/Ballantyne offers 120 air-conditioned accommodations with free newspapers and complimentary bottles of water. LCD televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites Charlotte/Ballantyne. During your stay, you'll be within walking distance of The Amp Ballantyne. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 10 minutes by car from Quail Hollow Club and 13 minutes from Phillips Place
  • Cats and dogs welcome for a fee (restrictions apply)
Hampton Inn & Suites Charlotte/Ballantyne offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, 3 meeting rooms, and coworking spaces. Event space at this hotel measures 1215 square feet (113 square metres) and includes conference space. The business-friendly Hampton Inn & Suites Charlotte/Ballantyne also features a terrace, coffee/tea in common area, and concierge services. You'll have access to the health club at a partner property. Free self parking is available.

This 3.5-star Charlotte hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.
Hampton Inn & Suites Charlotte/Ballantyne has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages

Business services

  • 1,215 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower (86 centimetre high)
  • Hand-held showerhead
  • Handrails in stairways (84 centimetre high)
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Pool hoist on site
  • Portable shower seat
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (99 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (117 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 6 floors
  • Banquet hall
  • Built in 2017
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator
  • Wet bar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 100 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival.

We should mention

  • The seasonal pool will open in April and close in September.
  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Inn Charlotte/Ballantyne Hotel Charlotte
Hampton Inn Charlotte/Ballantyne Hotel
Hampton Inn Charlotte/Ballantyne Charlotte
Hampton Inn Charlotte/Ballantyne
Hampton Inn Suites Charlotte ballantyne Nc
Hampton Suites Charlotte ball
Hampton Inn & Suites Charlotte/Ballantyne Hotel
Hampton Inn & Suites Charlotte/Ballantyne Charlotte
Hampton Inn & Suites Charlotte/Ballantyne Hotel Charlotte

Hampton Inn & Suites Charlotte/Ballantyne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 462 out of 669 reviews" "
Rating 8 - Good. 126 out of 669 reviews" "
Rating 6 - Okay. 32 out of 669 reviews" "
Rating 4 - Poor. 12 out of 669 reviews" "
Rating 2 - Terrible. 37 out of 669 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Zoe, Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was soo friendly and they were so kind to my dog and me. Walking distance to the Amp at Ballantyne.
Stayed 1 night in Sep 2024

2/10 Terrible

Brock

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Awful experience. I booked my hotel two nights in advance on Hotels.com. Two days later I go to check in at 3PM, I speak to a gentleman who says he will call me when my room is ready. An hour goes by, haven’t heard anything, so I just go back to see if I can check in. I now speak to a lady who tells me they never received any confirmation from my booking. I show her a screenshot on my phone of my booking confirmation but she tells me that is no help to her, so I figure that the booking never went through to them. So I book a new hotel in the area, have no issues checking in, later to find out I was charged from this Hotel as a no show even though they said they never received any confirmation on my reservation / booking. On top of that, the original guy I spoke to never called me to let me know that my room is ready, it has been 3 days and I am now out of the area. Currently trying to get a refund, overall, not the best experience.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not great
The room was so humid and muggy that the carpet and bedding was wet. There were hairs in the sheets and dirt marks. The shower floor and surround looked like it had pink mold on it. The staff was very nice but I think I’ve stayed at Motel 6s nicer than this property.
Stayed 1 night in Sep 2024

10/10 Excellent

Lori

Travelled with family
Liked: Property conditions & facilities
Bathroom shelves were very wobbly need to be tightened up !
Stayed 2 nights in Sep 2024

10/10 Excellent

Amy

Stayed 3 nights in Jun 2024

2/10 Terrible

Eve

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Stayed 2nights. Women at front desk was rude, on phone where I could hear the whole conversation with Thomas going through custody, etc. putting them on hold politely making me feel a burden. And then saying the whole computer system went down having to come back later (in which it was already extremely late) Travelled 12 hours and wouldn’t give a late check out with no reason but she she “can’t “. Just very very off putting and NOT customer service friendly at all. I wouldn’t stay here again because of front desk women alone.
Stayed 1 night in Sep 2024

8/10 Good

Joseph

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very clean and accessible. Very quiet. The desk clerk that checked us in was not very helpful. We have an autistic son and they did not want to accomodate us having our rooms on the san floor. It was harrowing to have our child on a different floor. Thankfully, my brother was on that floor. Other than that, a very good stay.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kimber

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff at breakfast were charming and very helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Glynn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

2/10 Terrible

Joy

Travelled with family
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
They double charged me for one of the rooms that I had booked. Still have not heard back from a manager. In one of the three rooms the fridge did not work , and the AC was not working properly. We told front desk and told them again when we checked out. I love the hotel and will go back. Also the pool was ice cold from it being in the shade.
Stayed 1 night in Aug 2024

10/10 Excellent

Amy

Liked: Staff & service, amenities, property conditions & facilities
Josiah ( I think that's his name) was amazing. I work in a hotel as well and I have really high standards when it comes to customer service . He exceeded my expectation for customer service. He looked me in the eye and call me by my name. He was top notch to make sure I had a good stay/service
Stayed 1 night in Aug 2024

8/10 Good

Victoria

Stayed 2 nights in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephane

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice
Stayed 1 night in Aug 2024

2/10 Terrible

Constance

Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean. Quiet Breakfast had a lot of choices, very good
Stayed 1 night in Aug 2024

10/10 Excellent

Danh, Thomasville

Stayed 1 night in Aug 2024

8/10 Good

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Trinita

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Jul 2024

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was great
Stayed 2 nights in Aug 2024

6/10 Okay

Taly, charlotte

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The property is pretty good, except the AC and the first two rooms had a strong cigarette smell. Service is ok but not wow.
Stayed 4 nights in Jul 2024

10/10 Excellent

Keri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My sister and I had a quick stay. Check-in was easy and the front desk agent was pleasant. Giving us cold water bottles was a nice touch. We also loved the later checkout time vs other hotels. Perfect place to stay.
Stayed 1 night in Jul 2024

2/10 Terrible

michael

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Bed quality was substandard: pool with locked gate did not function well
Stayed 2 nights in Jul 2024