DoubleTree by Hilton Charlotte City Center

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Charlotte City Center

Reception
In-room safe, desk, laptop workspace, blackout curtains
Room, 1 King Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout curtains
Meeting facility
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • 24/7 front desk
  • Laundry

Explore the area

Map
230 N College St, Charlotte, NC, 28202
  • Blumenthal Performing Arts Center
    3 min walk
  • Bank of America Corporate Center
    4 min walk
  • Queen City Quarter
    4 min walk
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    15 min drive

Room options

Deluxe Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed (With Peloton)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Deluxe Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

DoubleTree by Hilton Charlotte City Center

Hotel with a 24-hour fitness centre, a short walk to Spectrum Center
A restaurant, a 24-hour fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Additionally, valet parking, a business centre and conference space are on-site. Change of bedsheets is available on request
DoubleTree by Hilton Charlotte City Center offers 296 air-conditioned accommodations with a safe and free newspapers. A pillow menu is available. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Charlotte hotel provides complimentary wired and wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include an iron/ironing board and blackout curtains.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at DoubleTree by Hilton Charlotte City Center. During your stay, you're just a quick walk from Spectrum Center. Features include free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the central location
  • Just a 5-minute walk from Spectrum Center and 9 minutes on foot from Charlotte Convention Center
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. Event space at this hotel measures 11000 square feet (1022 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly DoubleTree by Hilton Charlotte City Center. Parking is available for a fee.

This Charlotte hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:30 AM.
DoubleTree by Hilton Charlotte City Center has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (USD 32 per night)
  • Valet parking on site (USD 40 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:30 AM for a fee: USD 10 to 25 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11,000 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Comprehensive recycling policy
  • Double-glazed windows
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 10 to 25 per person
  • Self-parking fee: USD 32 per night
  • Valet parking fee: USD 40 per night
  • Rollaway bed fee: USD 15.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charlotte Center City Holiday Inn
Holiday Inn Charlotte Center City
Holiday Inn Hotel Charlotte Center City
Charlotte Holiday Inn
Holiday Inn Center City
Holiday Inn Charlotte - Center City Hotel Charlotte
Holiday Inn Charlotte Center City Hotel

DoubleTree by Hilton Charlotte City Center Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 588 out of 1005 reviews" "
Rating 8 - Good. 215 out of 1005 reviews" "
Rating 6 - Okay. 83 out of 1005 reviews" "
Rating 4 - Poor. 60 out of 1005 reviews" "
Rating 2 - Terrible. 59 out of 1005 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Bernard

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property, can’t wait to go back!
Stayed 1 night in Sep 2024

10/10 Excellent

MARISOL

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 3 nights in Sep 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jordan

Stayed 1 night in Aug 2024

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay! It was pretty busy around the area but there were events being held . No complaints though
Stayed 1 night in Sep 2024

8/10 Good

Lily

Stayed 1 night in Aug 2024

10/10 Excellent

Jordan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel for concerts at the Fillmore
Stayed 1 night in Sep 2024

4/10 Poor

Ricky

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Last Hilton stay
TV remote had issues with box located on back of TV. Tub would not drain. Had to call maintenance. Toiletries not stocked. Homeless guy threw bottle of water at us or at window because we would not give him food while eating breakfast. Room was hot when we checked in
Stayed 2 nights in Sep 2024

10/10 Excellent

Nathaniel

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing, friendly and professional. Clean room, comfy bed and pillows, good water pressure and hot water.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
It was okay
Dance Club was loud but AC unit was even louder. Room needs to be updated. Door was almost impossible to open. Bed needed to be replaced with something comfortable and not sagging in the middle. Great location and super friendly staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Chantly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I don’t remember his name, but the guy at the front desk was so nice! My friend and I checked in for a concert that was unfortunately canceled last minute, which was very disappointing. The guy at the front desk went above and beyond to cheer us up and make us laugh and greeted us each time we came in the lobby.
Stayed 1 night in Sep 2024

10/10 Excellent

Rachelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern close range to restaurants
Stayed 3 nights in Aug 2024

10/10 Excellent

Heather

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I stay in Charlotte once a year. And this is probably the first time after leaving that I’ll want to stay in the same place again. The staff was great. The room was everything I expected. And it’s close to everywhere I need to get to as well.
Stayed 3 nights in Aug 2024

6/10 Okay

Lawrence

Stayed 2 nights in Aug 2024

10/10 Excellent

Billy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Antoinette

Liked: Cleanliness, property conditions & facilities
Great stay
Stayed 3 nights in Aug 2024

10/10 Excellent

Scott

Stayed 1 night in Aug 2024

10/10 Excellent

Dishonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Double Tree Charlotte City Center and we will definitely be back! It is literally in the heart of so many things to do and discover! Great location.
Stayed 2 nights in Aug 2024

10/10 Excellent

Arash

Stayed 2 nights in Aug 2024

10/10 Excellent

T'Asia

Travelled with family, Travelled with group
Liked: Amenities
No disappointment , everything was excellent
Stayed 2 nights in Aug 2024

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities
Our stay was kind of crazy, long story short my wife booked this room because Hotels.com has it listed as an Ev charging station hotel which it is not and when we arrived to our room the toilet was broke and needed to be fixed but to mention there was water all over the toilet seat which needed to be cleaned by house service as soon as we entered the room. The gym is a cool little gym but there was no cups for the water machine.
Stayed 1 night in Aug 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Hayley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beds were disappointing. There were supposed to.be two queen beds. Instead there were two double beds, which were very uncomfortable. No continental breakfast was available. The room was spotlessly clean and hotel staff were excellent and helpful. It would have been an excellent hotel if not for the small beds.
Stayed 1 night in Aug 2024