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Holiday Inn Express Charlotte West - Gastonia, an IHG Hotel.

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Charlotte West - Gastonia, an IHG Hotel.

Exterior
Point of interest
Check-in/check-out kiosk
Standard Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout curtains
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
1911 Broadcast St, Gastonia, NC, 28052
  • Rankin Lake Park
    10 min walk
  • Arts on Main
    3 min drive
  • Schiele Museum of Natural History
    7 min drive
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    21 min drive

Room options

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Access Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Access Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Access Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Mobility Accessible (Mobility, Access Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, Multiple Beds

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Tru by Hilton Gastonia

Pool
Pet-friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (206)
The price is CHF 110
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Tru by Hilton Gastonia

About this property

Holiday Inn Express Charlotte West - Gastonia, an IHG Hotel.

Hotel with free breakfast, near Little Theater of Gastonia
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, conference space and dry cleaning.
Holiday Inn Express Charlotte West - Gastonia, an IHG Hotel. offers 80 accommodations with a safe and free newspapers. 42-inch flat-screen televisions come with premium satellite channels. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Holiday Inn Express Charlotte West - Gastonia, an IHG Hotel. gets high marks from our customers. During your stay, you'll be within walking distance of Rankin Lake Park. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 4-minute drive from Little Theater of Gastonia and 6 minutes from Eastridge Mall
  • Pets welcome for a fee
Holiday Inn Express Charlotte West - Gastonia, an IHG Hotel. offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is available daily. Public spaces have free WiFi and wired Internet.

Business amenities include a 24-hour business centre and a meeting room. Event space at this hotel measures 850 square feet (79 square metres) and includes conference space. The business-friendly Holiday Inn Express Charlotte West - Gastonia, an IHG Hotel. also features multilingual staff, a picnic area, and complimentary newspapers in the lobby. Free self parking is available.

This Gastonia hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Snack bar/deli

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 850 square feet of conference space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from 7 August 2024 to 31 October 2024 (completion date subject to change). The following areas are affected:
  • Hallway
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: USD 30 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Gastonia Holiday Inn Express
Holiday Inn Express Gastonia
Holiday Inn Express Hotel Gastonia
Gastonia Holiday Inn
Holiday Inn Express Gastonia Hotel Gastonia
Holiday Inn Gastonia
Holiday Inn Express Gastonia Hotel
Holiday Inn Gastonia
Gastonia Holiday Inn

Holiday Inn Express Charlotte West - Gastonia, an IHG Hotel. Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 323 out of 779 reviews" "
Rating 8 - Good. 242 out of 779 reviews" "
Rating 6 - Okay. 113 out of 779 reviews" "
Rating 4 - Poor. 48 out of 779 reviews" "
Rating 2 - Terrible. 53 out of 779 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Mary

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Construction nightmare
The hotel is under MAJOR renovations to the pint of the room numbers taped above the doors, naked light bulbs in the hallways, open paint buckets left by the ice machines, and more. I’m surprised any of that is acceptable under construction codes.
Stayed 1 night in Aug 2024

8/10 Good

Jesica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property is currently being renovated so dont be in shock when going to your room. All staff are very nice but there is a particular gentleman that works at the front desk who is so nice. He worked on Sunday afternoon and Saturday when I was checking out. He makes you feel so welcomed!! The property is conveniently located near interstate 85. I was able to get to my destination in minutes.
Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reported fall not addressed. Otherwise great stay
Stayed 2 nights in Jul 2024

8/10 Good

Donald

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room the AC in it was loud and annoying. We ended up leaving at 4 in the morning because I couldnt sleep.
Stayed 1 night in Jul 2024

10/10 Excellent

Freya

Liked: Cleanliness, staff & service, property conditions & facilities
No worries stay. Very clean and helpful staff.
Stayed 3 nights in Jun 2024

6/10 Okay

Carolina

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kurtis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience
The hotel was exactly what we needed. Pet friendly, clean, comfortable. We had a great experience with a woman at the front desk. She was so very compassionate as we traveled for a family member’s funeral. We would stay here again if we traveled back to the area.
Stayed 2 nights in Jul 2024

2/10 Terrible

Wayne

Disliked: Cleanliness, property conditions & facilities, room comfort
Ants & Mold
Not good. First, the hotel is undergoing repairs/renovation so it’s a mess with construction/ painting / surplus items littered all over the hallways. Our room was missing a shower curtain, there were ants everywhere, and the bathroom ceiling was covered with black mold !
Stayed 1 night in Jul 2024

2/10 Terrible

Isahu

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bugs flying in the room And stinking sigared smoke
Stayed 1 night in Jul 2024

6/10 Okay

Frank, Watkinsville

Liked: Cleanliness, staff & service
Under construction
Stayed 1 night in Jun 2024

4/10 Poor

dan

Disliked: Cleanliness, amenities, property conditions & facilities
gave us a room that was not made up, also, key given at check in did not work. after a long day on the road, the room should have been made up.
Stayed 1 night in Jun 2024

2/10 Terrible

Agnes, Indianapolis

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Ashenafi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The properties need to be maintained.
Stayed 3 nights in Jun 2024

10/10 Excellent

elena

Stayed 2 nights in Jun 2024

4/10 Poor

Paul

Business traveller
Disliked: Cleanliness, property conditions & facilities
Not a clean experience
Stayed 1 night in Jun 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay. Will stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and new. Friendly and helpful staff. Grandkids enjoyed the pool. Only downside was not enough seating at the pool. I had to stand the whole hour kids were in. Other than that. All was great!
Stayed 1 night in Jun 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Jun 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
I was just passing through as my flight was delayed. They were able to get us right in. Also, the breakfast the next morning was delicious.
Stayed 1 night in Jun 2024

6/10 Okay

Aurelys

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
Property is good. It was clean and employees were super kind and friendly.
Stayed 2 nights in May 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

8/10 Good

Miranda

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The lobby of the hotel seems smaller than other Holiday Inn Express' I have been to previously, and some of the furniture was visibly dingy/dirty, but it was fairly nice. Breakfast selection was good: bacon, eggs, sausage, pancakes, plus the normal continental options like yogurt, cereal, muffins, juice, coffee, etc. Our room was missing a lampshade but was very clean and comfortable, which is what really matters! There was a small section of the wall in the bathroom that has water damage, so it didn't look clean, but that's all it was. The water pressure in the shower was amazing! Upon arrival the hotel was having technical issues but got us checked in on paper with no problems or delays. The area surrounding the hotel seems a little rough, but the hotel itself was fine. If we came back to the area, we would stay here again.
Stayed 2 nights in May 2024

8/10 Good

Briana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, amazing staff
Great location. Staff was amazing! Especially the gentleman at the front desk, very nice and helpful. The room overall was good. Bed was comfy and clean. A few spots were a little grimy and needs a deep clean, but would definitely stay here again. Breakfast was excellent as well
Stayed 1 night in May 2024

10/10 Excellent

Cordelia

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The people that cleans the room need to clean the bathroom a little bit better. When I cut on the water for the tub hair came in the tub like all they did was rinse the tub out.
Stayed 1 night in May 2024

6/10 Okay

Vanessa, Summerville

Liked: Staff & service
Some bugs in the room
Stayed 1 night in May 2024