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Holiday Inn Express Hotel & Suites Concord by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Concord by IHG

Restaurant
Pool
Restaurant
Restaurant
Meeting facility

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Breakfast included
  • Gym
  • 24/7 front desk

Explore the area

Map
2491 Wonder Dr, Kannapolis, NC, 28083
  • Jeff Gordon Children's Hospital
    ‪5 min drive‬
  • Atrium Health Cabarrus
    ‪5 min drive‬
  • North Carolina Research Campus
    ‪7 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Combined shower/bathtub, free toiletries, hair dryer, towels

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express Hotel & Suites Concord by IHG

Hotel in Kannapolis with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and dry cleaning are on-site.
Holiday Inn Express Hotel & Suites Concord by IHG offers 81 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express Hotel & Suites Concord by IHG. During your stay, you're just a quick walk from The Dale Trail. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast offered
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and a meeting room
  • On-site recreation includes a 24-hour gym
  • 6 minutes on foot from The Dale Trail and a 5-minute drive from Jeff Gordon Children's Hospital
  • Cats and dogs welcome for a fee
Holiday Inn Express Hotel & Suites Concord by IHG offers its guests an indoor pool and a 24-hour fitness centre. WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is available. Barbecue grills, multilingual staff, and a picnic area are also featured at the business-friendly Holiday Inn Express Hotel & Suites Concord by IHG. Free self parking is available.

This Kannapolis hotel is smoke free.

Guests are served a free buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Hand-held showerhead
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 35.00 per pet, per night
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 50 mi (80.47 km) of the property will not be allowed to check in
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after noon must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Concord Kannapolis
Holiday Inn Express Hotel Concord
Holiday Inn Express Hotel Concord Kannapolis
Holiday Inn Express Concord
Holiday Inn Express Hotel And Suites Concord
Holiday Inn Kannapolis
Kannapolis Holiday Inn
Holiday Inn Express Kannapolis

Holiday Inn Express Hotel & Suites Concord by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 277 out of 521 reviews
Rating 8 - Good. 156 out of 521 reviews
Rating 6 - Okay. 47 out of 521 reviews
Rating 4 - Poor. 20 out of 521 reviews
Rating 2 - Terrible. 21 out of 521 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

cynthia

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a Silent Night!
So many things wrong here. At night people were slamming doors, yelling, and this was late at night. One night there was a video game or TV show on super loud next door at 2:00. The whole hallway reeked of weed. It seeped under the door to our room. Ugh! The pool didn’t look clean, the hot food at breakfast was cool in temperature. In general it was noisy and reeked.
Stayed 7 nights in Nov 2024

10/10 Excellent

Elizabeth, Milford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure staying here near family. This Holiday Express has everything you need nearby and always a delicious hot breakfast. Staff are always friendly and helpful.
Stayed 3 nights in Nov 2024

8/10 Good

Norma

Liked: Cleanliness, staff & service
It was a quiet place to work
Stayed 3 nights in Nov 2024

8/10 Good

Leanna

Liked: Amenities
Up keep of the room was standard but needs improvement on cleanliness and to fix the deficiencies in the wall, furniture and cleanliness of the bathroom.
Stayed 1 night in Nov 2024

8/10 Good

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

James, Burnsville

Disliked: Cleanliness
Very well worn and unkempt in many places such as the elevators.
Stayed 1 night in Nov 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Erica the front desk lady was amazing!!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel right off the highway. That said, it was very noisy all night with highway noise. Plenty of shopping and dining options within walking distance. 20 mins from Concord Mills.
Stayed 1 night in Oct 2024

10/10 Excellent

Tamekia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place to Relax
Very low key stay. I wanted a night away to decompress and was able to do that. The hotel was quiet. Rooms were clean and spacious. Coffee bar was amazing and breakfast was good.
Stayed 1 night in Oct 2024

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 2 nights in Oct 2024

6/10 Okay

Rainbolynn

Disliked: Staff & service, property conditions & facilities
This hotel was overpriced for what it was. The room was updated but smelled musty. The room was not cleaned the entire time we were there (4 days). Breakfast seemed like it was rationed, our kiddo loves biscuits only 1 day out of 4 she was able to have any. There were homeless people right outside the front door. The hotel is right off of I-85 with constant traffic. Staff was okay. I can say we won’t be back and I would not recommend drive a lil further toward concord, we have stayed nicer, and cleaner hotels that way.
Stayed 4 nights in Aug 2024

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

4/10 Poor

Anne

Stayed 1 night in Sep 2024

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Right next to expressway and Sam’s club
Stayed 1 night in Sep 2024

10/10 Excellent

Isabell

Stayed 1 night in Sep 2024

10/10 Excellent

Jade

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Tanner

Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is good. It's not top of the line, but we had a good stay, the breakfast is decent, and the area is safe. It's right off the highway, so it you are on the highway side of the hotel, you can hear the cars. Also, even though the rooms have good air condition, everything seemed moist. The bed was comfortable and the room was clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Teresa

Travelled with family
Liked: Amenities
Stayed 1 night in Aug 2024

4/10 Poor

Guy

Disliked: Cleanliness
Wouldn’t stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

Delmas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Vickie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and convenient location.
Stayed 1 night in Aug 2024

8/10 Good

Ryan

Stayed 1 night in Jul 2024