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Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel

Suite, 1 King Bed (Extra Living Area) | In-room safe, desk, laptop workspace, blackout curtains
Property amenity
Lobby
Exterior
Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • Breakfast included
  • 24/7 front desk
  • Air conditioning
  • Parking included

Explore the area

Map
9420 E Independence Blvd, Matthews, NC, 28105
  • Novant Health Matthews Medical Center
    ‪3 min drive‬
  • Sportsplex at Matthews
    ‪5 min drive‬
  • Carolina Courts Indian Trail
    ‪8 min drive‬
  • Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Extra Living Area)

In-room safe, desk, laptop workspace, blackout curtains

Suite, 1 King Bed (Extra Living Area)

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Bathroom shower

Standard Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Accessible Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Courtyard by Marriott Charlotte/Matthews

Pool
Parking included
Free WiFi
Restaurant
4.2 out of 5, Very good, (1002)
The price is CHF 133
for 1 room
includes taxes & fees
14 Feb - 15 Feb
Courtyard by Marriott Charlotte/Matthews

About this property

Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel

Hotel in Matthews with free breakfast and 24-hour fitness centre
A 24-hour fitness centre, a 24-hour business centre and a business centre are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities.
Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel offers 89 accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The free breakfast at Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel gets high marks from our customers. During your stay, you'll be within walking distance of Novant Health Matthews Medical Center. Free WiFi in public areas, free self-parking and a 24-hour gym are available.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 14 minutes by car from Spectrum Center and 14 minutes from Charlotte Convention Center
WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 1550 square feet (144 square metres) and includes conference space. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel. Self parking is free.
Guests are served a free on-the-go breakfast daily from 6 AM to 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free on-the-go breakfast available daily 6 AM to 9:30 AM

Things to do

  • 24-hour gym
  • Designer stores

Family friendly

  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 1,550 square feet of conference space
  • 24-hour business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 12:30 AM
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 5.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel MATTHEWS EAST
Holiday Inn Express MATTHEWS EAST
Holiday Inn Express Hotel And Suites Matthews East
Holiday Inn Express Charlotte Southeast Matthews Hotel
Holiday Inn Express Charlotte Southeast Matthews Hotel
Holiday Inn Express Charlotte Southeast Matthews
Holiday Inn Express Hotel Suites MATTHEWS EAST
Holiday Inn Express Suites Charlotte Southeast Matthews
Holiday Inn Express Charlotte Hotel
Holiday Inn Express Charlotte
Express Suites Matthews East
Holiday Inn Express Suites Charlotte Southeast Matthews

Holiday Inn Express & Suites Charlotte Southeast - Matthews, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 458 out of 828 reviews" "
Rating 8 - Good. 241 out of 828 reviews" "
Rating 6 - Okay. 61 out of 828 reviews" "
Rating 4 - Poor. 38 out of 828 reviews" "
Rating 2 - Terrible. 30 out of 828 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ive stayed here before but this time in room 207 the bathroom smells like poop the whole time It was clean but smelled of sewage. Otherwise a good day
Stayed 1 night in Oct 2024

10/10 Excellent

Celeste

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelent
Stayed 2 nights in Oct 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Mary

Travelled with family
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Leroy

Travelled with family
I would not recommend
I booked a hotel room for a family member who needed to evacuate, but they ended up being relocated somewhere closer to home. When I tried to cancel the reservation, no one at the hotel would answer the phone—it just kept ringing. I made multiple attempts to contact them to confirm the cancellation and understand their policy, but I got no response. I even reached out to Hotels.com for assistance, but they informed me twice that my refund request was denied. Neither my family member nor I could stay there, and the hotel’s lack of compassion shows that they only care about getting money, nothing else.
Stayed 1 night in Oct 2024

10/10 Excellent

ROBIN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kiran

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
It is a clean Hotel, with Average mattress. Couldn't sleep in the night. Breakfast and overall place is good.
Stayed 1 night in Oct 2024

10/10 Excellent

Lanesha, Mableton

Liked: Cleanliness, staff & service, amenities
Very friendly staff. There are several types of lighting providing a cozy atmosphere. This hotel has a refrigerator and a microwave which is hard to come by any more. This would be my go to every time I'm in town if only it was easier to get in and out of the hotel. The hotel has one way in and out on a very busy road but if you can be patient it is worth the inconvenience.
Stayed 3 nights in Oct 2024

10/10 Excellent

Shranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a great stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Shranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place was very convenient nice shopping options and quite loved it
Stayed 1 night in Sep 2024

10/10 Excellent

Victor

Stayed 1 night in Sep 2024

10/10 Excellent

Fabiola

Liked: Cleanliness, staff & service, property conditions & facilities
I was there for a salsa event with only 8 minutes driving. The staff was very friendly.
Stayed 1 night in Sep 2024

10/10 Excellent

Kara

Liked: Amenities
Very nice and clean.
Stayed 1 night in Aug 2024

10/10 Excellent

Sidnee

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Lindsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Juju

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, clean and modern. Breakfast was better than most hotel breakfast.
Stayed 1 night in Sep 2024

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean and pretty quiet overall. The check-in staff was very friendly and housekeeping kept my room nice and clean. The continental breakfast had a lot of variety and was fresh every morning.
Stayed 4 nights in Aug 2024

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was clean, bed comfortable, staff(especially Donna) was friendly and helpful.
Stayed 1 night in Aug 2024

8/10 Good

David

Stayed 3 nights in Jul 2024

10/10 Excellent

Peter, Bolivia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was good - as expected.
Stayed 1 night in Aug 2024

10/10 Excellent

Brenda Kay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was conveniently located between Monroe and Charlotte. Breakfast and daily coffee were available. Area offered dining options, and was safe.
Stayed 4 nights in Jul 2024

10/10 Excellent

Krystal

Stayed 1 night in Jul 2024